Why is it not as important? Because it was user error and it's non-critical to your gameplay. I mean this in the nicest way possible, but they don't have to return it at all. You willfully deleted th… (View Post)
It's definitely not acceptable, but then, kitten happens. I ran a service department in the past and we got snowed under from time to time and our turnaround time went from 3 days to 2 wee… (View Post)
They did hire more people. It takes time for new people to come fully up to speed, especially on something as touchy as customer support.
(The reasons for the backlog are varied, and i… (View Post)
I've been levelling a new character the old fashioned way. Today, I ended up back in EbonHawke. How could I forget Gwen's ghostly flute playing when you commune at her marker?
Wow, just wow... I c… (View Post)