Account & Technical Support

Account & Technical Support for PC and Mac

Discussion	Started By	Replies	Views	Most Recent
Guild Wars 2 Forum: The Library - Account & Technical Support Announcement ArenaNet	Stephane Lo Presti.7258 April 10, 2019	0	1.2K	Stephane Lo Presti.7258 April 10, 2019
Account Support: Helping Us Help You Announcement Closed ArenaNet	Gaile Gray.6029 June 20, 2017	0	8.1K	Gaile Gray.6029 June 20, 2017
Playing the game makes YouTube/Netflix lag out completely.	millerwolf.9178 October 16, 2019	11	59	Taygus.4571 12:08AM
I bought Heart of Thorns but Path of Fire didn't Unlock	honey clover.6032 October 16, 2019	2	30	Inculpatus cedo.9234 October 16, 2019
HELP! Can't Disable "Call Target" with Ctrl+Left Click.	kwaggmire.2051 October 16, 2019	3	11	Inculpatus cedo.9234 October 16, 2019
My game crashes at least once a day on brand new computer :( Answered	inuraichi.6178 August 22, 2019	49	845	Inculpatus cedo.9234 October 16, 2019
Feedback: Guild Wars 2 Mac 64-Bit Client 1 2...17 18 ArenaNet	Jon Olson.8439 September 12, 2017	883	47.7K	Gregory.3710 October 16, 2019
Game Client unable to access log-in server	pellesar.9735 October 14, 2019	3	189	Heibi.4251 October 15, 2019
Playing Guild Wars 2 on Linux - Performance optimizations and more. 1 2...13 14	ArmoredVehicle.2849 March 6, 2018	684	31.5K	Kiso.8465 October 14, 2019
Unable to purchase gems [Merged] 1 2...4 5 ArenaNet	JMaarse.7086 July 26, 2018	227	14.2K	RupertAndi.6208 October 14, 2019
High latency recently	Kelso.8279 October 14, 2019	2	44	Kelso.8279 October 14, 2019
New computer, but game unplayable	Junkpile.7439 October 10, 2019	8	186	Junkpile.7439 October 14, 2019
Recent Texture Loading Issues	Tenal.1546 October 13, 2019	0	21	Tenal.1546 October 13, 2019
Constant server disconnects	Arkham Creed.7358 October 11, 2019	3	107	Talek.6795 October 13, 2019
Middle too quiet compared to sides.	Jeremy.6127 September 20, 2019	7	163	Caedmon.6798 October 12, 2019
Buying the game as a Gift	BlackfoxKitsune.7480 October 11, 2019	3	42	Inculpatus cedo.9234 October 12, 2019
Game Uninstalled itself.	Grishnaakh.2143 October 12, 2019	7	62	Linken.6345 October 12, 2019
The serial code you've entered is not valid for this region	Arc DLad.2194 October 9, 2019	8	102	Linken.6345 October 12, 2019
Ryzen 3000 and different RAM speed/timings performance impact on GW2?	BRNBRITO.9624 October 3, 2019	4	114	BRNBRITO.9624 October 12, 2019
Nvidia control panel	circuitnerd.5863 October 11, 2019	1	72	Inculpatus cedo.9234 October 11, 2019
Guildwars 1 Heroes in PvP	Wild Throw.9437 October 10, 2019	0	33	Wild Throw.9437 October 10, 2019
Disconnects	SoulGuardian.6203 October 8, 2019	1	81	mengaoumz.4823 October 10, 2019
Store broken? Can't buy gems	Ezzi.3670 October 7, 2019	8	71	Inculpatus cedo.9234 October 10, 2019
RAM usage after Windows 10 update build 1903	Carousel.7523 October 2, 2019	2	102	Carousel.7523 October 10, 2019
Black Screen Randomly No Crash or Error Code 1 2	BrosefStalin.3475 September 16, 2017	51	10.5K	Ashantara.8731 October 10, 2019
Cannot login to forum or account page on PC.	Holgarf.6581 October 9, 2019	8	55	Holgarf.6581 October 9, 2019
Reaping glyph feedback and question	Avandore.8456 September 27, 2019	18	92	mygrrd.1436 October 9, 2019
Where does gw2 store control settings / keybinds?	Noerknhar.3826 October 8, 2019	2	24	Noerknhar.3826 October 8, 2019
Get kicked.. can't log in... have to change password! ?WUT?	FiQYuU.9637 October 8, 2019	0	61	FiQYuU.9637 October 8, 2019
15 FPS with good computer	Elthrandil.7268 September 19, 2019	19	353	Windu The Forbidden One.6045 October 7, 2019
Is there a way to make mini map icons bigger without zooming in? (Feature needed?)	Lady Celtaine.3760 June 1, 2019	5	92	Hellcop.4981 October 7, 2019
Can I buy the upgrade version from the site, the ultimate edition in an already standard or deluxe e Answered	Meatsos.5248 October 5, 2019	6	52	Meatsos.5248 October 6, 2019
No SMS to authorize new network login	Obdolbacca.3879 October 6, 2019	0	24	Obdolbacca.3879 October 6, 2019
Crashing to Desktop after update on launcher.	Eziair.2509 October 5, 2019	5	82	Eziair.2509 October 6, 2019
UI F1-F3 keys not responsive after some combat on soulbeast	DemonSeed.3528 October 6, 2019	0	22	DemonSeed.3528 October 6, 2019
GW2 Game Client Opening and Closing Over and Over	popcorn.7103 October 6, 2017	21	1K	SolHunter.6401 October 5, 2019
Can't buy certain item in Trading Post as it never loads	Ember.8510 October 4, 2019	3	81	Ember.8510 October 4, 2019
Black Screen Crash & Log-in Issues	gatsu.2813 August 24, 2019	1	112	Zraurum.8493 October 4, 2019
PvP: can't queue	aelska.4609 October 3, 2019	0	11	aelska.4609 October 3, 2019
PVP map results overlay stuck in the middle screen regardless of character or location	Water.6509 June 4, 2019	2	41	obosqhie.1249 October 3, 2019
Gilded Hollow issue since recent updates..	Evon Skyfyre.9673 October 3, 2019	0	31	Evon Skyfyre.9673 October 3, 2019
Is it possible to turn off the flamethrower flashing light effect?	Momchilo.8079 September 30, 2019	4	72	Hellcop.4981 October 3, 2019
2FA suggestion - helping ArenaNet help us help ourselves	raaahbin.7405 October 2, 2019	5	41	Healix.5819 October 3, 2019
Computer Reset While Playing Game	Sir Mossy.3805 October 2, 2019	6	82	Sir Mossy.3805 October 2, 2019
Bad performance with new AMD Ryzen 9 3900x 1 2	Braile.3894 July 15, 2019	64	2.5K	BobbyHoang.8253 October 2, 2019
Fix for the blinding white screen that displays after login?	ClaraFee.2579 September 26, 2019	9	61	ClaraFee.2579 October 2, 2019
Game random screen freezes and weird UI lag text	Lotus.8574 September 30, 2019	1	41	Lotus.8574 October 2, 2019
Purchased Path of Fire but activated it on a closed account	AtticusBane.6739 October 1, 2019	1	41	Inculpatus cedo.9234 October 1, 2019
Low FPS with 5700xt	Lipstickxx.1043 September 4, 2019	15	355	Aza.2105 September 30, 2019
Game Crashing	Battleman.1428 September 29, 2019	0	73	Battleman.1428 September 29, 2019
game wont work	DemonLordPatrick.5016 September 21, 2019	10	173	CrimsonNeonite.1048 September 28, 2019
Audio issues after Windows 10 update	Headcase.4618 September 26, 2019	9	91	Caedmon.6798 September 28, 2019

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