Account & Technical Support

Discussion	Started By	Replies	Views	Most Recent
A Message About Customer Support Response Times Announcement ArenaNet	Fire Attunement.9835 April 30, 2020	40	10K	avey.4201 June 6, 2020
Guild Wars 2 Forum: The Library - Account & Technical Support Announcement ArenaNet	Stephane Lo Presti.7258 April 10, 2019	0	3.7K	Stephane Lo Presti.7258 April 10, 2019
Display Name	B4778B2B-479F-482F-A3FB-17148738697A April 28, 2020	16	213	arukAdo.2047 6:01AM
Having connection issues in-game	Mastahkitz.2560 June 5, 2020	3	94	arukAdo.2047 5:43AM
Game crash notice every time I close the game	Sanguine.9130 1:53AM	2	16	Inculpatus cedo.9234 2:51AM
How do I stop pop up ads in Guild Wars 2 ?	Michael Conrad.6704 June 3, 2020	12	143	Inculpatus cedo.9234 2:48AM
HELP low fps on macbook pro 16	Panko.2756 June 5, 2020	1	25	Speedylord.2798 2:34AM
No response from support 14 days later?	Deadblade.4150 June 3, 2020	13	218	LustForLife.9408 June 6, 2020
ping yoyo spike crash	Vectra.1968 June 6, 2020	1	15	tinchpinch.8651 June 6, 2020
Game crashes every time I exit	monkeyface.5627 July 1, 2019	2	114	Muddava.8462 June 6, 2020
SMS Authentication Problem!!!	HKG MAYDAY.4967 May 30, 2020	33	843	Ozy Jr.1947 June 6, 2020
Game Freezing and Auto Hard Restarting Laptop	Sombra.2805 June 5, 2020	2	41	Naxos.2503 June 6, 2020
Unable to purchase gems [Merged] 1 2...5 6 ArenaNet	JMaarse.7086 July 26, 2018	270	19.4K	Valkrine.8652 June 5, 2020
Launcher will not download game 1 2	womptimus.6970 December 23, 2019	69	6.2K	Anttilat.7213 June 5, 2020
Can we get help please?! (Rollback Issues with missing Items/Gold)	Hexen.2930 May 24, 2020	23	520	Neroz.1026 June 5, 2020
Lag spikes and disconnects	Mavrande.5849 June 5, 2020	1	74	Novuake.2691 June 5, 2020
Error Code 42 Fix	DeathZipper.1480 February 24, 2018	7	3K	xSilVeRx.2751 June 5, 2020
Unable to log in, error code 3023:1012:6:350 1 2	koalala.4389 March 19, 2020	81	3.9K	Inculpatus cedo.9234 June 5, 2020
Ticket Response Answered	Swift.9786 June 4, 2020	5	123	JustTrogdor.7892 June 4, 2020
Mapwide lag spikes	John.8507 June 4, 2020	0	37	John.8507 June 4, 2020
Login issue error- 3023:1012:6:353	Kudlaty.8354 June 4, 2020	5	45	Kudlaty.8354 June 4, 2020
Ticket Response Times	Ingl.7026 June 4, 2020	2	46	kermithefrog.7169 June 4, 2020
Constant FPS Spiking	Biscuits.9837 June 4, 2020	0	26	Biscuits.9837 June 4, 2020
Upgraded from Win7 to Win10 = lag	Cruzy.3706 June 2, 2020	6	57	Cruzy.3706 June 4, 2020
Playing on Satellite connection	Bamfbear.5028 May 26, 2020	8	95	Heimskarl Ashfiend.9582 June 4, 2020
Support Ticket Turnaround Time?	Emberstone.2904 June 2, 2020	6	130	Inculpatus cedo.9234 June 4, 2020
INFINITE LOADING SCREEEN	Dragneel.7389 June 4, 2020	1	41	Dragneel.7389 June 4, 2020
Just purchased POF, It hasn't activated on my account. And I did not receive a confirmation email.	Decinomicon.4619 June 3, 2020	11	36	Decinomicon.4619 June 3, 2020
Cost of 2000 Gem Cards	DaveyC.4398 September 23, 2019	41	949	Inculpatus cedo.9234 June 3, 2020
Constant disconnects during Story instances 1 2	Morgaren.9260 March 23, 2018	53	5.2K	Inculpatus cedo.9234 June 3, 2020
Blackscreen without any warning; constantly crash while playing Stronghold of the faithful	Maria Murtor.7253 May 29, 2020	5	48	Inculpatus cedo.9234 June 3, 2020
Playing Guild Wars 2 on Linux - Performance optimizations and more. 1 2...17 18	ArmoredVehicle.2849 March 6, 2018	866	42.4K	Knox.3748 June 3, 2020
Trees and bushes missing leaf and needle textures after No Quarter Update on MacBook	joyp.7254 June 3, 2020	0	19	joyp.7254 June 3, 2020
Upgraded to PoF but the content is still locked in the game	Unburnt.1768 May 8, 2020	2	77	Inculpatus cedo.9234 June 3, 2020
Can't buy gems using paypal [merged] 1 2 ArenaNet	Vertigo.5106 September 6, 2018	63	4.5K	Vision.9074 June 3, 2020
launcher wont finish install	Incurve Giidis.7829 June 2, 2020	3	21	Linken.6345 June 3, 2020
Server Maintenance Reward is super unfair 1 2...5 6	Aechidna.3084 May 13, 2020	265	5.4K	Linken.6345 June 3, 2020
Whats up with the performance?	Zeusx.2906 May 23, 2020	11	360	arukAdo.2047 June 2, 2020
Game keeps crashing...	DragonWhimsy.6489 June 1, 2020	5	111	ShadowCatz.8437 June 2, 2020
Have HoT but dont have PoF	killmyself.5921 May 30, 2020	12	116	killmyself.5921 June 2, 2020
No sounds in the game	Milosz.5938 June 1, 2020	3	38	Milosz.5938 June 1, 2020
Game freezes after the last patches	SAROMON.9158 June 1, 2020	0	33	SAROMON.9158 June 1, 2020
I made my account name my real name on mistake Accepted Answer	Dan.9304 June 1, 2020	1	89	Inculpatus cedo.9234 June 1, 2020
macOS Mojave & networking problems	Gumbolia.5381 June 27, 2019	2	57	crepuscular.9047 June 1, 2020
Can I run gw2 on a virtual machine in 2020?. Accepted Answer	Cruznix.1068 May 31, 2020	7	140	Skotlex.7580 June 1, 2020
Living World episode is not activated	Raseru.8695 May 14, 2020	15	209	Raseru.8695 May 31, 2020
Huge lags and keep disconnecting	IDeeJay.5807 May 31, 2020	0	55	IDeeJay.5807 May 31, 2020
Bad performance with new AMD Ryzen 9 3900x 1 2	Braile.3894 July 15, 2019	80	5.3K	arukAdo.2047 May 31, 2020
Unplayable Ping - Only in SPvP	Storm.3814 May 31, 2020	1	25	dFiance.2963 May 31, 2020
New PC barely any FPS in comparism to other games	kierner.1956 May 29, 2020	6	112	Joe Farmer.2063 May 31, 2020
Heavy Audio Desync and some loading issues	Pax.3548 May 29, 2020	5	31	Pax.3548 May 31, 2020