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    Account & Technical Support

    Account & Technical Support for PC and Mac

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    Guild Wars 2 Forum: The Library - Account & Technical Support
    Announcement ArenaNet
    Stephane Lo Presti.7258Stephane Lo Presti.7258
    0
    863
    Stephane Lo Presti.7258Stephane Lo Presti.7258
    Account Support: Helping Us Help You
    Announcement Closed ArenaNet
    Gaile Gray.6029Gaile Gray.6029
    0
    7.7K
    Gaile Gray.6029Gaile Gray.6029
    Cant Gift Gemstore Item to Friend
    DanAlcedo.3281DanAlcedo.3281
    3
    12
    DanAlcedo.3281DanAlcedo.3281
    WASD movement causes character lagging forward
    happynow.7190happynow.7190
    2
    40
    happynow.7190happynow.7190
    Can't buy gems using paypal [merged]
    ArenaNet
    Vertigo.5106Vertigo.5106
    46
    2.5K
    Blude.6812Blude.6812
    I can't buy any gems
    circuitnerd.5863circuitnerd.5863
    4
    94
    Blude.6812Blude.6812
    GW2 client crashes on app launch
    Xonzobad.6530Xonzobad.6530
    2
    47
    Xonzobad.6530Xonzobad.6530
    My game ALSO crashes at the start!
    Axis.2610Axis.2610
    0
    26
    Axis.2610Axis.2610
    Constant disconnect [Merged] 12
    OMID.8751OMID.8751
    75
    4.1K
    SkyShroud.2865SkyShroud.2865
    A serious Error has Occured
    joker.9063joker.9063
    4
    222
    dandamanno.4136dandamanno.4136
    Packet Loss at Amazon IP
    SkyShroud.2865SkyShroud.2865
    20
    708
    Azraeil.7013Azraeil.7013
    Infusion destruction, and no return
    Shiro.2158Shiro.2158
    8
    257
    Holgarf.6581Holgarf.6581
    Feedback: Guild Wars 2 Mac 64-Bit Client 12...1617
    ArenaNet
    Jon Olson.8439Jon Olson.8439
    815
    45.2K
    Menadena.7482Menadena.7482
    Stuck in PvP Map Select Screen, I know GMs can unstuck me, Plz help
    ruller.2084ruller.2084
    7
    169
    Solar.4732Solar.4732
    KB4505903
    Petrus.2496Petrus.2496
    9
    325
    Bigos.2759Bigos.2759
    Game not launching
    imdannyboy.6071imdannyboy.6071
    10
    3.3K
    kloveday.4328kloveday.4328
    Cannot Launch Game
    Redmond.5019Redmond.5019
    10
    338
    Celebane.9813Celebane.9813
    Guild Wars 2 problem, or a system issue?
    Accepted Answer
    Deigh.8401Deigh.8401
    6
    183
    Inculpatus cedo.9234Inculpatus cedo.9234
    Deleted
    zealex.9410zealex.9410
    0
    56
    zealex.9410zealex.9410
    GW1 - servers have been down since 7 hours ago
    Jennalee.2906Jennalee.2906
    6
    259
    Macabre.9521Macabre.9521
    Help with a repair
    aXa.1587aXa.1587
    17
    1.5K
    Inculpatus cedo.9234Inculpatus cedo.9234
    Game alt-tabbing or flashing desktop [merged] 12...910
    ArenaNet
    circuitnerd.5863circuitnerd.5863
    465
    25.4K
    Ferelwing.8463Ferelwing.8463
    Bought expansions, trading post items still locked
    Captainfart.8025Captainfart.8025
    7
    306
    DuterteFourTwenty.2954DuterteFourTwenty.2954
    Coming back to the game Where is the Download for the game?
    Krakonskullz.7895Krakonskullz.7895
    2
    47
    JasonLucas.4981JasonLucas.4981
    Can anyone currency exchange?
    TheUnknown.5204TheUnknown.5204
    2
    84
    TheUnknown.5204TheUnknown.5204
    Constant disconnects during Story instances
    Morgaren.9260Morgaren.9260
    43
    3.6K
    Karel.2605Karel.2605
    DPI scaling and fonts
    Stormcrow.7513Stormcrow.7513
    0
    23
    Stormcrow.7513Stormcrow.7513
    FPS on Macbook Pro 2018
    Matap.9370Matap.9370
    1
    50
    calb.3128calb.3128
    Can't upgrade/buy expansion from the website [merged]
    ArenaNet
    Krizalide.7620Krizalide.7620
    34
    1.6K
    Enjoyluck.2618Enjoyluck.2618
    Game always crash on character creation
    Alchymista.8192Alchymista.8192
    1
    30
    Inculpatus cedo.9234Inculpatus cedo.9234
    GW2 does not like pcie 1.1
    Hdtv.2035Hdtv.2035
    8
    186
    dono.7243dono.7243
    i want to change the email for my gw2 account log in
    Anatolian Turk.4057Anatolian Turk.4057
    1
    123
    JustTrogdor.7892JustTrogdor.7892
    GW2 Coherent Crash
    smithy.3604smithy.3604
    10
    175
    smithy.3604smithy.3604
    Low fps with I7 8700k and AMD RX 5700
    Neroz.1026Neroz.1026
    5
    212
    Neroz.1026Neroz.1026
    Bad performance with new AMD Ryzen 9 3900x 12
    Braile.3894Braile.3894
    60
    1.6K
    Braile.3894Braile.3894
    No puedo iniciar sesión
    rafajosy.8032rafajosy.8032
    1
    33
    Inculpatus cedo.9234Inculpatus cedo.9234
    SMS Authentication
    Answered
    projetos.1840projetos.1840
    11
    366
    Inculpatus cedo.9234Inculpatus cedo.9234
    Unable to patch or login since yesterday.
    Knight In Shining Armor.1708Knight In Shining Armor.1708
    1
    105
    Doghouse.1562Doghouse.1562
    Game is chrashing on startup, even after a reinstall
    Dr Cynosure.1840Dr Cynosure.1840
    10
    130
    Doghouse.1562Doghouse.1562
    Game problem, PC problem or something else?
    Danikat.8537Danikat.8537
    2
    85
    Illconceived Was Na.9781Illconceived Was Na.9781
    Game crashes
    Wascar.5206Wascar.5206
    2
    64
    Wascar.5206Wascar.5206
    d912pxy (DirectX 12 upgrade for GW2)
    Eekthecat.4386Eekthecat.4386
    2
    146
    Illconceived Was Na.9781Illconceived Was Na.9781
    Upgraded my account 49$ Standard Pof/Hot, but is not working.
    Potato PC William.2583Potato PC William.2583
    4
    73
    Lexi.1398Lexi.1398
    error on toon select sceen
    Wulfman.5024Wulfman.5024
    8
    717
    Ashantara.8731Ashantara.8731
    What is wrong with server right now???
    Closed ArenaNet
    Apostleafflicted.3908Apostleafflicted.3908
    12
    307
    Stéphanie Bourguet.5287Stéphanie Bourguet.5287
    I am getting frequent crashing
    Anatolian Turk.4057Anatolian Turk.4057
    5
    162
    Calistin.6210Calistin.6210
    Content has been temporarily disabled ?
    Toninjinka.2609Toninjinka.2609
    3
    108
    Dayra.7405Dayra.7405
    High CPU Usage
    zolcor.2601zolcor.2601
    1
    113
    PhObLife.8370PhObLife.8370
    EU servers lag
    meixing.5439meixing.5439
    1
    67
    Inculpatus cedo.9234Inculpatus cedo.9234
    A little help with FPS
    ReaperJr.5967ReaperJr.5967
    3
    153
    Tashigi.3159Tashigi.3159
    How can I buy gems?
    Answered
    Odin.9456Odin.9456
    1
    71
    Linken.6345Linken.6345
    Price to change servers
    Texas.4861Texas.4861
    3
    107
    mercury ranique.2170mercury ranique.2170
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