Account & Technical Support

Discussion	Started By	Replies	Views	Most Recent
Guild Wars 2 Forum: The Library - Account & Technical Support Announcement ArenaNet	Stephane Lo Presti.7258 April 10, 2019	1	1.6K	Cambridge Hojas.6928 January 12, 2020
Account Support: Helping Us Help You Announcement Closed ArenaNet	Gaile Gray.6029 June 20, 2017	0	8.4K	Gaile Gray.6029 June 20, 2017
Mac Crashes in Divinity's Reach since Wintersday? 1 2 3 4 ArenaNet	MisterDiskord.8470 December 17, 2019	177	4.7K	Moira Shalaar.5620 7:40PM
Frequent "The game client is unable to gain access to the log-in server at this time"	YtseJam.9784 6:07PM	7	80	YtseJam.9784 7:33PM
Error 42 keeps popping up	Sabetha.4910 January 18, 2019	1	46	t sakacs.7568 6:28PM
Character bugged to not load anymore	Spart.5146 5:41AM	3	32	Synergy.9368 5:13PM
Where's the official response to the download/launcher being utterly broken issue?	Zeranaktra.6982 January 1, 2020	18	249	Healix.5819 5:09PM
FPS drop since the last update	PxVesper.2057 January 16, 2020	4	52	YtseJam.9784 4:15PM
Issue with increased load times ArenaNet	Fire Attunement.9835 January 16, 2020	13	2.1K	YtseJam.9784 4:12PM
Launcher not downloading Answered	Tina.1635 January 7, 2020	12	215	Caipre.6184 12:50PM
Download refuses to proceed! Please help!!	ZedTheGaimer.5981 December 23, 2019	38	856	Babadook.9027 6:59AM
Infinite patch download	Lily.1935 July 5, 2018	7	142	sirennya.3692 4:54AM
Lunar New Year Crashes Mac Client ArenaNet	Sol.6340 January 14, 2020	45	816	FurryPiglet.1974 January 16, 2020
Locked on Battle of Kyhlo	JETWING.2759 January 16, 2020	0	21	JETWING.2759 January 16, 2020
Problems with extremely slow loading screen ever since today	Ice Blue Eyes.6420 January 15, 2020	5	104	sunrun.4521 January 16, 2020
Feedback: Guild Wars 2 Mac 64-Bit Client 1 2...17 18 ArenaNet	Jon Olson.8439 September 12, 2017	898	50K	DrMORO.4627 January 16, 2020
Lag on gw2	Kiso.8465 January 15, 2020	3	54	TinkTinkPOOF.9201 January 16, 2020
Character Screen Fails to load	Rhizo.5089 January 7, 2020	3	31	Inculpatus cedo.9234 January 16, 2020
What's going on with newsletter spam in every language possible? ArenaNet	WolandPL.4280 January 15, 2020	2	41	Randulf.7614 January 16, 2020
Game Closes/Shuts Down After Hitting the Play Button	Jonathan.8905 January 15, 2020	2	41	wretch.1493 January 15, 2020
Crashes after Lunar New Year	Calisanna.8732 January 14, 2020	20	352	kenichesantos.6983 January 15, 2020
Loading screen "improvements"	Virdo.1540 January 14, 2020	4	182	Nero.3654 January 15, 2020
Launcher will not download game	womptimus.6970 December 23, 2019	44	784	Calisanna.8732 January 15, 2020
Would you want the option to change your account display name? Poll	UBIQUITOUS.3951 December 19, 2019	11	151	Ezmyrelda.2810 January 15, 2020
Build 101409 download still freezing at 35%	Wolf.2596 January 14, 2020	0	21	Wolf.2596 January 14, 2020
Can't buy gems using paypal [merged] 1 2 ArenaNet	Vertigo.5106 September 6, 2018	57	3.7K	Charlize Red One.3619 January 14, 2020
Playing Guild Wars 2 on Linux - Performance optimizations and more. 1 2...15 16	ArmoredVehicle.2849 March 6, 2018	787	35.2K	Barabeam.4638 January 14, 2020
GW2 and AMD Radeon VII	speedyconzales.8149 April 26, 2019	4	221	jishi.7568 January 14, 2020
High latency recently 1 2	Kelso.8279 October 14, 2019	62	2.1K	Kiso.8465 January 13, 2020
Help with high ping.	Mates.8127 December 29, 2019	3	101	Kiso.8465 January 13, 2020
Crashes after Wintersday Update	johncvalle.7053 December 17, 2019	22	661	Fueki.4753 January 13, 2020
35% AND NO DOWNLOAD	kathy.8291 December 26, 2019	8	292	chadgg.3851 January 12, 2020
Crashing question / have open ticket	wretch.1493 January 11, 2020	7	61	wretch.1493 January 11, 2020
Game Performance is low	Carousel.7523 January 9, 2020	6	132	Mack.3045 January 11, 2020
Mac Launcher not opening/updating	Juillin.5361 January 10, 2020	0	31	Juillin.5361 January 10, 2020
How play NA/UE servers from China with less trouble ?	Valatha.6048 January 5, 2020	3	151	Valatha.6048 January 8, 2020
Freezes/Desktop Flickering	Curi.4201 January 7, 2020	0	21	Curi.4201 January 7, 2020
There's a cache I am supposed to clean, but I don't remember what it is. Help?	Dragon Priestess.9760 January 7, 2020	1	52	Healix.5819 January 7, 2020
Question	Michumm.4501 January 5, 2020	1	21	Inculpatus cedo.9234 January 5, 2020
Administrator and Mouse 4/Mouse 5?	SteveMND.1754 January 5, 2020	2	41	Healix.5819 January 5, 2020
"Connection error(s) detected. Retrying..."	Lipzipper.3160 September 26, 2018	12	5.3K	Wooden.1504 January 5, 2020
question for community	Gautama.5378 January 3, 2020	20	201	Ashantara.8731 January 4, 2020
Getting kicked to character select screen every hour or so since the Wintersday Patch. (error :101)	Luna.9640 December 24, 2019	8	141	ChickenOverlord.5763 January 4, 2020
Unable to purchase gems [Merged] 1 2...4 5 ArenaNet	JMaarse.7086 July 26, 2018	250	16.1K	Tigershard.7129 January 3, 2020
Character select screen unresponsive - AMD 19.12.2	moonstarmac.4603 December 24, 2019	7	71	moonstarmac.4603 January 3, 2020
computer flat out shutting down 1 2 3	Morfedel.4165 September 30, 2017	125	4.2K	Sarvok.1037 January 3, 2020
Computer crash/blue screen since 2018 (windows 10-AMD GPU)	SaskiaElite.8132 February 17, 2018	5	592	Sarvok.1037 January 3, 2020
Can the parent of a minor really not ask for account help? Answered	xaviyago.7924 December 30, 2019	6	152	Seera.5916 January 2, 2020
Guild Wars 1 - Complier bug after December 13th update to December 18th recent change	Bears Man.4896 January 2, 2020	0	21	Bears Man.4896 January 2, 2020
Gem purchase error	Corraidhin.3986 December 5, 2019	6	91	Inculpatus cedo.9234 January 2, 2020
Why does GW2 stop downloading after it gets to a certain point? Question	Viktor Darkraven.7536 January 1, 2020	1	51	Seera.5916 January 1, 2020