Account & Technical Support

Discussion	Started By	Replies	Views	Most Recent
Getting low fps with a relatively good computer	sYoX.4791 July 12, 2019	4	89	ArmoredVehicle.2849 July 12, 2019
Failed to resolve AimIK bone indices.	Limodriver.4106 October 2, 2017	39	1.6K	Holgarf.6581 July 12, 2019
DLC buying	Standalone.4961 July 11, 2019	4	61	Ayrilana.1396 July 12, 2019
I need help with managing multiple accounts please.	Tiviana.2650 July 9, 2019	10	178	luzonophir.7134 July 12, 2019
Black Screen Randomly No Crash or Error Code	BrosefStalin.3475 September 16, 2017	38	9.7K	sigiator.7459 July 11, 2019
Automatic refund and account suspension after purchasing expansions	BabaYaga.6025 July 11, 2019	2	120	Linken.6345 July 11, 2019
Stop asking for my phone number, I'm not giving it to you	Arekai.5698 July 7, 2019	32	1.5K	Inculpatus cedo.9234 July 11, 2019
Constant appcrash with error code c0000005	xKitsune.9384 July 9, 2019	4	61	xKitsune.9384 July 11, 2019
PingPlotter results look awful..	NickVega.7860 July 1, 2019	7	192	mercury ranique.2170 July 11, 2019
Cannot send a report to [email protected]	Samug.6512 July 9, 2019	4	100	Inculpatus cedo.9234 July 9, 2019
Game does not launch anymore (Mac OS)	Dalkiel.9206 June 30, 2019	4	91	Bellefon.1259 July 9, 2019
Can't buy Path of Fire	twhite.9310 July 8, 2019	5	78	twhite.9310 July 8, 2019
Getting High Ping	zolcor.2601 July 3, 2019	3	133	Wulfman.5024 July 8, 2019
Received "Guildwars Secret Survey" to my Email	KeyOrion.9506 July 5, 2019	6	239	Ashantara.8731 July 7, 2019
Free Transfer (with purchase of both expansions)? - RESOLVED ArenaNet	Snake.3795 August 20, 2018	31	832	Inculpatus cedo.9234 July 7, 2019
Mastery Points	One Kiss Away.9180 June 23, 2019	3	97	One Kiss Away.9180 July 5, 2019
Mouse turning cam problem.	Caedmon.6798 July 2, 2019	3	74	Caedmon.6798 July 4, 2019
Game suddenly running 50% worse, GPU usage 97% to 100%, usually was much less than that	SoulSlavocracy.4902 July 1, 2019	5	199	Bloodstealer.5978 July 3, 2019
Crash Issues/Even Installer is crashing : (	Zagerus.8675 July 2, 2019	4	82	Zagerus.8675 July 2, 2019
Unable to purchase gems [Merged] 1 2...4 5 ArenaNet	JMaarse.7086 July 26, 2018	215	12K	zoejo.2317 July 2, 2019
Trading Post Bugged Lost 2500 Gold	BAEL.5814 June 3, 2019	9	471	zionophir.6845 July 1, 2019
Ping constantly surges during WVW zerg fight	daath.1725 July 1, 2019	1	52	zionophir.6845 July 1, 2019
So one of my friends is trying to download the game. Accepted Answer	Marleyboy.6247 July 1, 2019	1	58	Inculpatus cedo.9234 July 1, 2019
Low Frames on an Overbuilt computer.	Lynn Dragonhart.5762 June 29, 2019	10	224	Derdzvero.7051 July 1, 2019
Need some help. Can't launch the game anymnore. Answered	Woljnir.7810 June 29, 2019	3	93	Dalkiel.9206 June 30, 2019
Cant Purchase Gems InGame	Zazzari.8420 January 10, 2019	11	237	Grimscythe.5917 June 30, 2019
Story Mission Disconnects At The End Of Quest	MoonBearBush.1943 April 13, 2018	14	270	Inculpatus cedo.9234 June 29, 2019
[GW1] Old games not launching and eating 100% of the CPU on Windows 7	TheQuickFox.3826 June 29, 2019	0	163	TheQuickFox.3826 June 29, 2019
macOS Mojave & networking problems	Gumbolia.5381 June 27, 2019	0	27	Gumbolia.5381 June 27, 2019
Gold lost on auction house	Face Eater.6179 June 27, 2019	2	122	Linken.6345 June 27, 2019
need in game password reset	winterlove.6834 June 26, 2019	1	60	mercury ranique.2170 June 26, 2019
Windows issue, perhaps help from here. Accepted Answer	Wade.2597 June 25, 2019	2	93	Wade.2597 June 25, 2019
HOM	Empanda.4617 June 1, 2019	6	122	RoseofGilead.8907 June 25, 2019
30 Fps System Requirements for the Latest Content (Meta Events Included. )	DamnedDowels.2934 June 13, 2019	4	213	Bloodstealer.5978 June 25, 2019
Why can't I remove my credit card info from your website? ArenaNet	Ouriel.6814 January 13, 2019	3	332	Sacredy.6897 June 24, 2019
Guild Wars Ferndale	Ithilwen.1529 June 22, 2019	2	83	mercury ranique.2170 June 23, 2019
Technical question re the game starting.	mauried.5608 June 22, 2019	4	50	Inculpatus cedo.9234 June 22, 2019
June 11th patch may be causing critical system crashes in some computers	Dragon Priestess.9760 June 20, 2019	26	366	SpinDashMaster.5680 June 22, 2019
Will servers ever get upgraded like boss week	MarkBecks.6453 June 21, 2019	4	171	Linken.6345 June 22, 2019
Constant disconnects: Amazon servers "attack" computer	Ashantara.8731 June 15, 2019	16	310	Inculpatus cedo.9234 June 22, 2019
Digital Deluxe Ultimate Upgrade	SeekerRahl.5043 June 21, 2019	3	56	Inculpatus cedo.9234 June 22, 2019
Low FPS with HIGH END Computer	Myrah.8327 June 17, 2019	16	342	godofcows.2451 June 21, 2019
FPS issues	LordAdre.8174 June 21, 2019	0	46	LordAdre.8174 June 21, 2019
Low FPS since last patch.	Tchurrul.3902 June 14, 2019	16	204	zionophir.6845 June 21, 2019
Low FPS / Lag Issues [MERGED] 1 2...7 8 ArenaNet	SgtSarcasm.1653 November 25, 2017	399	38.4K	LordAdre.8174 June 21, 2019
Keep getting Disconnected	Doogus.6405 May 29, 2019	4	196	Regh.8649 June 21, 2019
Main account locked after requesting email/account name change Answered	omega.6392 June 18, 2019	4	132	omega.6392 June 19, 2019
Ultra wide gaming and GW2	LaFurion.3167 June 18, 2019	6	219	Harapuia.5761 June 19, 2019
ArenaNet removed my support ticket ArenaNet	GreenZap.1352 June 14, 2019	6	194	Linken.6345 June 18, 2019
Bank Tab expansion confusion.	Teratus.2859 June 18, 2019	4	73	Teratus.2859 June 18, 2019