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    Account & Technical Support

    Account & Technical Support for PC and Mac
    13567…45

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    Most Recent
    Can't send gifts to a friend
    kumiorava.9674kumiorava.9674
    3
    62
    Steve The Cynic.3217Steve The Cynic.3217
    Black Screen, game still running in background
    Kraxammer.2963Kraxammer.2963
    1
    51
    Inculpatus cedo.9234Inculpatus cedo.9234
    Account item history question.
    AoTsuki.8675AoTsuki.8675
    2
    59
    AoTsuki.8675AoTsuki.8675
    ok
    PhilGer.7608PhilGer.7608
    12
    108
    PhilGer.7608PhilGer.7608
    Can Support restore placements of guild hall decorations?
    Accepted Answer
    Mantrix.8329Mantrix.8329
    3
    59
    Mantrix.8329Mantrix.8329
    Can't Buy Gems
    ArenaNet
    ChaoticMayhem.6730ChaoticMayhem.6730
    3
    169
    Chevelier.7908Chevelier.7908
    bought not updated
    GENGIS D ARAGONA.7249GENGIS D ARAGONA.7249
    1
    36
    Inculpatus cedo.9234Inculpatus cedo.9234
    Belgium - Black Lion Keys
    Nath Forge Tempete.1645Nath Forge Tempete.1645
    31
    654
    marelooke.9708marelooke.9708
    Promo Code Doesn't Work [Probably resolved]
    ArenaNet
    SpoOkakos.9342SpoOkakos.9342
    1
    84
    Gaile Gray.6029Gaile Gray.6029
    Path of fire 50% off
    ArenaNet
    Doppa.1058Doppa.1058
    17
    236
    Gaile Gray.6029Gaile Gray.6029
    Replacement item for something I never owned
    Accepted Answer ArenaNet
    Cormac.3871Cormac.3871
    4
    282
    Gaile Gray.6029Gaile Gray.6029
    Can't login
    Sleepwalker.1398Sleepwalker.1398
    2
    120
    Sleepwalker.1398Sleepwalker.1398
    Connection and ping issues
    fishtree.7604fishtree.7604
    9
    400
    MidnightSun.7964MidnightSun.7964
    Absurd drop in fps after changing monitors [resolved]
    Arkengel RaF.9672Arkengel RaF.9672
    3
    125
    greenlights.7960greenlights.7960
    Customer Support Ticket Response Times [MERGED] 12...1718
    ArenaNet
    Zephyr.8015Zephyr.8015
    688
    17.4K
    Inculpatus cedo.9234Inculpatus cedo.9234
    problem with login in game
    Rakksha.6270Rakksha.6270
    4
    120
    Rakksha.6270Rakksha.6270
    Skill tool tips
    Mr Bimble.2764Mr Bimble.2764
    1
    25
    Linken.6345Linken.6345
    Bought game without the discount. Can I get additional key?
    Accepted Answer ArenaNet
    TWildrunner.2587TWildrunner.2587
    6
    186
    Inculpatus cedo.9234Inculpatus cedo.9234
    About our Policy on RMT 123
    Announcement ArenaNet
    Gaile Gray.6029Gaile Gray.6029
    99
    10K
    Boogiepop Void.6473Boogiepop Void.6473
    Lag issues: Is GW2 being DDOS attacked? [resolved]
    Closed ArenaNet
    Hitman.5829Hitman.5829
    12
    312
    Gaile Gray.6029Gaile Gray.6029
    Undo Redeemed codes possible?
    Shaker.5713Shaker.5713
    6
    70
    Shaker.5713Shaker.5713
    HoM progress / GWAMM appears gone [merged]
    ArenaNet
    Killjoy.9213Killjoy.9213
    35
    239
    Heibi.4251Heibi.4251
    Game will not start?
    blue meanie.7902blue meanie.7902
    4
    77
    Inculpatus cedo.9234Inculpatus cedo.9234
    Account Suspended and 50% Promo
    jana.7689jana.7689
    1
    168
    Inculpatus cedo.9234Inculpatus cedo.9234
    [WinAuth] Desktop Authentication App codes not working
    Eutuxia.1537Eutuxia.1537
    3
    42
    Inculpatus cedo.9234Inculpatus cedo.9234
    Medium shaders look better than High?
    ProverbsofHell.2307ProverbsofHell.2307
    2
    139
    Ray Koopa.2354Ray Koopa.2354
    Deleted Item From An Achievement D:
    Archivist.8109Archivist.8109
    3
    65
    Inculpatus cedo.9234Inculpatus cedo.9234
    Not able to buy Path of Fire [resolved]
    Accepted Answer ArenaNet
    Tegir.3850Tegir.3850
    7
    155
    Gaile Gray.6029Gaile Gray.6029
    Cant buy any gems nor apply codes at all?
    Draden Gor.6508Draden Gor.6508
    4
    153
    Zeivu.3615Zeivu.3615
    Does this game not have a support team?
    Closed ArenaNet
    Yosho.1634Yosho.1634
    39
    1.2K
    Gaile Gray.6029Gaile Gray.6029
    Is Rysen 1500x good enough?
    Icemanfrost.5428Icemanfrost.5428
    3
    112
    Steve The Cynic.3217Steve The Cynic.3217
    Super slow patch
    jenosmaverick.8694jenosmaverick.8694
    6
    92
    jenosmaverick.8694jenosmaverick.8694
    PGW50 Code not working for Standard Path of Fire Expansion
    LIURIDA.9630LIURIDA.9630
    21
    445
    Calixtus.8617Calixtus.8617
    "Client can't be launched on PC"
    Nath Forge Tempete.1645Nath Forge Tempete.1645
    2
    47
    Nath Forge Tempete.1645Nath Forge Tempete.1645
    Can any one help me with purchasing both the expansions??
    Question
    jordan.3742jordan.3742
    1
    56
    Schnuschnu.9857Schnuschnu.9857
    New IP Authentication Deathloop
    Kineor.3461Kineor.3461
    3
    74
    Kineor.3461Kineor.3461
    Client arguments -autologin and -nopatchui not working anymore
    Shikigami.4013Shikigami.4013
    2
    57
    Shikigami.4013Shikigami.4013
    Password
    BigRa.8493BigRa.8493
    3
    62
    Inculpatus cedo.9234Inculpatus cedo.9234
    GW2 Client Stalls at 25%
    Semore.7548Semore.7548
    3
    35
    rabidvermin.3256rabidvermin.3256
    New problem purchasing PoF: can not add HoT anymore.
    Tyncale.1629Tyncale.1629
    0
    44
    Tyncale.1629Tyncale.1629
    Endless Disconnects During Story Instances
    Kingxex.7842Kingxex.7842
    6
    94
    Shui.9748Shui.9748
    Frequent crashes since halloween patch
    Bird.2910Bird.2910
    4
    99
    Lorraine.2104Lorraine.2104
    Buying Path of Fire in UK from store problem.
    trabec.1340trabec.1340
    3
    64
    Inculpatus cedo.9234Inculpatus cedo.9234
    Download failing
    Ardyth.9286Ardyth.9286
    1
    37
    Inculpatus cedo.9234Inculpatus cedo.9234
    MiniMap location
    Otgon.1269Otgon.1269
    4
    454
    Sonoroho.5093Sonoroho.5093
    It’s that time again
    Fenom.9457Fenom.9457
    7
    174
    Gop.8713Gop.8713
    How long after purchasing the Expansions, does it normally take...
    Mimir.7401Mimir.7401
    3
    75
    Inculpatus cedo.9234Inculpatus cedo.9234
    Question about 50% discount promo code
    Teleri.7124Teleri.7124
    8
    175
    Inculpatus cedo.9234Inculpatus cedo.9234
    Getting a lot of high ping spikes makes me want to quit this game! help!
    SpicyTomato.9567SpicyTomato.9567
    4
    217
    Marcaum.1302Marcaum.1302
    Friend getting back into the game but SMS authenticator blocking him (new phone # & Email)
    Aaron.4921Aaron.4921
    1
    50
    Inculpatus cedo.9234Inculpatus cedo.9234
    13567…45
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