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    Account & Technical Support for PC and Mac

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    Error Code: 42:1001:9001:4457:101 Game Client unable to access log in server. 12
    Jagblade.4627Jagblade.4627
    54
    1.1K
    BloodyRed.9082BloodyRed.9082
    Gem store Broken
    Ksparhawk.8395Ksparhawk.8395
    2
    55
    Vegeta.2563Vegeta.2563
    [FIXED] Advanced Skimmer Course
    codedbykush.2019codedbykush.2019
    27
    1.1K
    Renak.4315Renak.4315
    Unable to access login servers: ec: 42:0:9001:4457
    Anfalas.7325Anfalas.7325
    1
    61
    oOCitadelOo.2381oOCitadelOo.2381
    Didn't receive my 4000 Gems after purchasing the 79.99 expansion pack.
    Harts.6107Harts.6107
    3
    139
    Jameson.5107Jameson.5107
    Don't Show Me This Again Checkbox Please!!!
    Vegeta.2563Vegeta.2563
    17
    398
    mathion.8549mathion.8549
    The BL/TP is still buggered...why didn't they fix the BL/TP?
    GW Noob.6038GW Noob.6038
    3
    90
    Tony.8659Tony.8659
    Unable to log in, error code 3023:1012:6:350 12
    koalala.4389koalala.4389
    86
    6.3K
    Astyrah.4015Astyrah.4015
    Feedback: Guild Wars 2 Mac 64-Bit Client 12...1819
    ArenaNet
    Jon Olson.8439Jon Olson.8439
    950
    55.8K
    itinerant.5081itinerant.5081
    Unable to purchase gems TODAY after buying gems yesterday
    assassin.5964assassin.5964
    13
    220
    Savvy.5610Savvy.5610
    HoT Not Showing Up
    Floaty.8532Floaty.8532
    8
    46
    Linken.6345Linken.6345
    Latency Has Rendered the Game Unplayable
    reagents.2064reagents.2064
    3
    94
    Inculpatus cedo.9234Inculpatus cedo.9234
    Latency Has Rendered the Game Unplayable
    reagents.2064reagents.2064
    0
    21
    reagents.2064reagents.2064
    When are you going to fix the Trading Post?
    Fueki.4753Fueki.4753
    8
    170
    Nagiil.1230Nagiil.1230
    Terrible download speed
    SexWeaselMcGee.2967SexWeaselMcGee.2967
    5
    63
    Healix.5819Healix.5819
    Login server ingame
    Wing.5487Wing.5487
    6
    147
    Hannelore.8153Hannelore.8153
    Performance issues on Mac Pro 16" (2019)
    Danny Cobian.9503Danny Cobian.9503
    3
    127
    Ursacian.4067Ursacian.4067
    Guild Wars 2 latency Madness.
    Linksroyal.8903Linksroyal.8903
    8
    191
    Dondarrion.2748Dondarrion.2748
    Mouse problems.
    Thevoidiscold.4910Thevoidiscold.4910
    2
    46
    Ashantara.8731Ashantara.8731
    plz help message in game : code=42:1001:9001:4457:101
    BowStringing.7240BowStringing.7240
    9
    182
    Kriz.2436Kriz.2436
    RETURNING PLAYER after a few years.
    snowshot.4167snowshot.4167
    5
    73
    Linken.6345Linken.6345
    the lag is unthinkable !
    BowStringing.7240BowStringing.7240
    5
    123
    Aaralyna.3104Aaralyna.3104
    Upcoming Transition Apple from Intel to Apple Silicon and Big Sur
    DarkShade.6245DarkShade.6245
    2
    77
    DarkShade.6245DarkShade.6245
    Constant disconnects during Story instances 12
    Morgaren.9260Morgaren.9260
    57
    6K
    Danger Ferret.6342Danger Ferret.6342
    Abysmal performarce during the past/current week
    raine.2439raine.2439
    4
    97
    Linken.6345Linken.6345
    Need help with error 42 since CS gave up.
    Ripr.8073Ripr.8073
    1
    71
    Ripr.8073Ripr.8073
    Restoration of Deleted Characters
    basedchad.3194basedchad.3194
    6
    203
    Dondarrion.2748Dondarrion.2748
    Guide to lock GPU Clock for AMD NAVI Users (5600xt/ 5700/ 5700xt)
    Mack.3045Mack.3045
    21
    1.1K
    Mack.3045Mack.3045
    What did i buy?
    mikiFrajer.6031mikiFrajer.6031
    2
    101
    Inculpatus cedo.9234Inculpatus cedo.9234
    "Screenshot folder full" even when folder is empty
    Jozo.2630Jozo.2630
    16
    553
    Ashantara.8731Ashantara.8731
    * Offer not availiable *
    Ryuun.1537Ryuun.1537
    1
    107
    Inculpatus cedo.9234Inculpatus cedo.9234
    Cant log in
    Dutchdevil.6902Dutchdevil.6902
    44
    2.4K
    Dune Dreamer.2096Dune Dreamer.2096
    Can't login "connection error...retrying"
    GW Noob.6038GW Noob.6038
    3
    349
    lare.5129lare.5129
    When do I receive my 4000 GEMS?
    Azarous.8743Azarous.8743
    6
    300
    Bonanzas.4735Bonanzas.4735
    Alienware Aurora R7 Framerate
    Mikesaur.6309Mikesaur.6309
    2
    74
    Mack.3045Mack.3045
    Should "hide minion/pet names", "squad names" and "damage numbers" be an option?
    Poll
    Sparky.3672Sparky.3672
    1
    46
    Ashantara.8731Ashantara.8731
    Blazing a Trail, where is the banner?
    arthoz.2941arthoz.2941
    2
    36
    arthoz.2941arthoz.2941
    Can't finish personnal story
    yann le saint.3892yann le saint.3892
    0
    32
    yann le saint.3892yann le saint.3892
    Game in fullscreen on second monitor
    yinas.2409yinas.2409
    6
    1.2K
    False Prophet.1452False Prophet.1452
    How fast is the support regarding the recovery of lost items?
    Cynder.2509Cynder.2509
    3
    43
    Cynder.2509Cynder.2509
    closing game (shows it crash) ?
    BowStringing.7240BowStringing.7240
    1
    45
    Inculpatus cedo.9234Inculpatus cedo.9234
    Got sent gold as a thank you, can't Take All
    Hesione.9412Hesione.9412
    3
    106
    Hesione.9412Hesione.9412
    Issue buying gems - Anet please respond to your support tickets quicker
    Streaks.5076Streaks.5076
    0
    36
    Streaks.5076Streaks.5076
    Frame drop at spawn locations/moments (bosses in general, fractals, raids)
    theCypher.9406theCypher.9406
    3
    40
    Mack.3045Mack.3045
    Support keeps telling me my MTR is "incorrect", what am I supposed to do?
    shaan.7451shaan.7451
    2
    72
    Healix.5819Healix.5819
    regular FPS drops, please help
    Luc de Lanzac.2160Luc de Lanzac.2160
    14
    97
    Mack.3045Mack.3045
    This game is STILL using DX9?
    StainedSilva.1726StainedSilva.1726
    12
    305
    Jagblade.4627Jagblade.4627
    Login Issues
    Darfod.9375Darfod.9375
    5
    226
    Agini.5392Agini.5392
    Graphics question
    bucolicat.6182bucolicat.6182
    4
    146
    Ashantara.8731Ashantara.8731
    Everything is red
    Metaton.2308Metaton.2308
    7
    120
    Metaton.2308Metaton.2308
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