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    Account & Technical Support

    Account & Technical Support for PC and Mac
    12357…48

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    Can't upgrade/buy expansion from the website [merged]
    ArenaNet
    Krizalide.7620Krizalide.7620
    27
    757
    TheQuickFox.3826TheQuickFox.3826
    Game crashing constantly.. Send help..
    Owen.4921Owen.4921
    1
    103
    TheQuickFox.3826TheQuickFox.3826
    Can't download the game???
    Vexica.1284Vexica.1284
    1
    53
    Anput.4620Anput.4620
    anyone else not able to connect to game after last patch today?
    mysticeyesx.1346mysticeyesx.1346
    2
    91
    mysticeyesx.1346mysticeyesx.1346
    Game freezing after patch
    Haywire.3495Haywire.3495
    0
    52
    Haywire.3495Haywire.3495
    is it possible to restore multiple characters
    Smores.5240Smores.5240
    4
    103
    MrFayth.3546MrFayth.3546
    Can I turn off the mastery point notifier?
    Automaton.2751Automaton.2751
    5
    74
    Elspereth.1280Elspereth.1280
    How to use bold italic in Markdown?
    Accepted Answer
    AllNightPlayer.1286AllNightPlayer.1286
    4
    12
    ReActif.9251ReActif.9251
    Rx 570 users (or similar)
    Answered
    shoegaze.3482shoegaze.3482
    1
    91
    Maze.3825Maze.3825
    connection error(s) detected. retrying...
    Kirito.8610Kirito.8610
    0
    36
    Kirito.8610Kirito.8610
    Left my guild by accident! And now?
    Answered
    Asjemenou.7931Asjemenou.7931
    5
    185
    Ashantara.8731Ashantara.8731
    Can't Login To Any Character: Network Error 1083:5:7:1596:101
    Skolia.2408Skolia.2408
    1
    13
    Skolia.2408Skolia.2408
    I just downloaded Hearts of Thorn and Path of Fire but.....
    falconsamurai.7219falconsamurai.7219
    2
    72
    Ashantara.8731Ashantara.8731
    I cant Load my character to Iron Marches
    pspmordor.9482pspmordor.9482
    3
    33
    pspmordor.9482pspmordor.9482
    Accidentally deleted character with total makeup kits
    GaySpiderLord.2750GaySpiderLord.2750
    1
    62
    Illconceived Was Na.9781Illconceived Was Na.9781
    Did not get the email for authentication
    supa.6487supa.6487
    9
    121
    Healix.5819Healix.5819
    Your Guild Wars 2 account has been suspended for disruptive behavior
    FOE.2041FOE.2041
    24
    572
    Theros.1390Theros.1390
    random disconnects specially code : 14:4:5:1733:101 in last few days
    vizjaqtaar.8620vizjaqtaar.8620
    2
    186
    RoRoTecH.8215RoRoTecH.8215
    Server Issues Monday, 11/26 afternoon PST: Code=7:11:3:191:101 123
    ArenaNet
    Arn.1805Arn.1805
    119
    3.4K
    ferloh.9478ferloh.9478
    Don't have a serial number for path of fire
    Undertaker.4368Undertaker.4368
    4
    62
    Undertaker.4368Undertaker.4368
    Massive Lag spikes making unplayable
    Fenom.9457Fenom.9457
    18
    1.3K
    Emprer.7256Emprer.7256
    Mailing gold for new accounts!
    mordefelix.5826mordefelix.5826
    1
    72
    Dzjudz.9142Dzjudz.9142
    Can't find country in Billing Information
    ArenaNet
    Audit.6759Audit.6759
    2
    52
    Gaile Gray.6029Gaile Gray.6029
    Major FPS issues - FIXED (for some)
    Sinful.2165Sinful.2165
    7
    336
    Warrior Xsr.1672Warrior Xsr.1672
    Incredibly long loading times, maps not loading correctly/taking way too long to load.
    Sabs.3962Sabs.3962
    41
    6.8K
    Amaranthe.3578Amaranthe.3578
    unable to buy gems
    messiah.1908messiah.1908
    2
    43
    Inculpatus cedo.9234Inculpatus cedo.9234
    Unable to play every time a new patch is released
    Poormany.4507Poormany.4507
    4
    84
    Miki Thahan Phran.9182Miki Thahan Phran.9182
    Game does back and forth to desktop
    Caointean.7983Caointean.7983
    5
    132
    Mordachai.1896Mordachai.1896
    Anet switched to higher ping Amazon servers since 2 weeks ago 1234
    MLGKorno.5419MLGKorno.5419
    156
    11.7K
    Tashigi.3159Tashigi.3159
    Can the "Walk" keybind get an option for a hold press rather than a toggle?
    Ruufio.1496Ruufio.1496
    2
    45
    Ruufio.1496Ruufio.1496
    Graphic issue in game
    Cassy.3702Cassy.3702
    8
    213
    Ok I Did It.2854Ok I Did It.2854
    WP links copied won't show in game
    DaniDac.1528DaniDac.1528
    7
    43
    Illconceived Was Na.9781Illconceived Was Na.9781
    Finding a post on old forums
    RoRo.8270RoRo.8270
    3
    22
    Inculpatus cedo.9234Inculpatus cedo.9234
    Game crashes a lot
    kaffemaskin.9627kaffemaskin.9627
    7
    182
    maddoctor.2738maddoctor.2738
    Error Code 5 Help
    Answered
    Elite Guard.1950Elite Guard.1950
    1
    52
    Inculpatus cedo.9234Inculpatus cedo.9234
    Deleted a character with all my gobblers/eaters.
    hellsqueen.3045hellsqueen.3045
    3
    143
    Steve The Cynic.3217Steve The Cynic.3217
    Problems Purchasing Gems - June 2018 - current
    ArenaNet
    SystemSystem
    26
    144
    xXxdivinexXx.1947xXxdivinexXx.1947
    Crash when talking to NPCs
    Scorange.6129Scorange.6129
    2
    32
    Scorange.6129Scorange.6129
    How do I optimize my laptop for GW2?
    Haelow.7243Haelow.7243
    2
    79
    luzonophir.7134luzonophir.7134
    Can't Add my DLC Help
    Timeej.7549Timeej.7549
    1
    216
    Arsenic Touch.7960Arsenic Touch.7960
    How do I add DLC codes?
    Jinko.4891Jinko.4891
    9
    55
    Arsenic Touch.7960Arsenic Touch.7960
    Unable to reply to support emails
    Rasimir.6239Rasimir.6239
    4
    52
    Illconceived Was Na.9781Illconceived Was Na.9781
    Playing on a 2009 MacBook pro
    Answered
    gandalf.4385gandalf.4385
    2
    54
    XenoSpyro.1780XenoSpyro.1780
    Accidentally Overbought Mount Adoption Licenses (Resolved)
    Ouija.1684Ouija.1684
    2
    145
    Ouija.1684Ouija.1684
    Trouble accessing Living world Season 4 Episode 1 (Solved)
    AirbornePredator.7640AirbornePredator.7640
    3
    448
    Zinnorra.7839Zinnorra.7839
    Starting Game from game client leads to black screen and crashes.
    RarKru.5267RarKru.5267
    2
    63
    RarKru.5267RarKru.5267
    Sharing my solution for the LONG time to maximizing back GW2 from minimized state
    HeavyFerrum.5408HeavyFerrum.5408
    0
    32
    HeavyFerrum.5408HeavyFerrum.5408
    Bought the Path of fire Ultimate expansion but didn't get the gems
    Anyandrell.6238Anyandrell.6238
    3
    62
    Inculpatus cedo.9234Inculpatus cedo.9234
    Trusted Computer: Where do I see it?
    Dreamy Lu.3865Dreamy Lu.3865
    2
    91
    Dreamy Lu.3865Dreamy Lu.3865
    After uptade 13.11.2018 - error 7:11:3:191:101
    Kapyst.7359Kapyst.7359
    5
    101
    Linken.6345Linken.6345
    12357…48
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