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    Account & Technical Support for PC and Mac

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    Cant log in
    Dutchdevil.6902Dutchdevil.6902
    44
    2.4K
    Dune Dreamer.2096Dune Dreamer.2096
    Can't login "connection error...retrying"
    GW Noob.6038GW Noob.6038
    3
    341
    lare.5129lare.5129
    When do I receive my 4000 GEMS?
    Azarous.8743Azarous.8743
    6
    321
    Bonanzas.4735Bonanzas.4735
    Alienware Aurora R7 Framerate
    Mikesaur.6309Mikesaur.6309
    2
    71
    Mack.3045Mack.3045
    Should "hide minion/pet names", "squad names" and "damage numbers" be an option?
    Poll
    Sparky.3672Sparky.3672
    1
    41
    Ashantara.8731Ashantara.8731
    Blazing a Trail, where is the banner?
    arthoz.2941arthoz.2941
    2
    41
    arthoz.2941arthoz.2941
    Can't finish personnal story
    yann le saint.3892yann le saint.3892
    0
    31
    yann le saint.3892yann le saint.3892
    Game in fullscreen on second monitor
    yinas.2409yinas.2409
    6
    1.4K
    False Prophet.1452False Prophet.1452
    How fast is the support regarding the recovery of lost items?
    Cynder.2509Cynder.2509
    3
    41
    Cynder.2509Cynder.2509
    closing game (shows it crash) ?
    BowStringing.7240BowStringing.7240
    1
    41
    Inculpatus cedo.9234Inculpatus cedo.9234
    Got sent gold as a thank you, can't Take All
    Hesione.9412Hesione.9412
    3
    101
    Hesione.9412Hesione.9412
    Issue buying gems - Anet please respond to your support tickets quicker
    Streaks.5076Streaks.5076
    0
    31
    Streaks.5076Streaks.5076
    Frame drop at spawn locations/moments (bosses in general, fractals, raids)
    theCypher.9406theCypher.9406
    3
    41
    Mack.3045Mack.3045
    Support keeps telling me my MTR is "incorrect", what am I supposed to do?
    shaan.7451shaan.7451
    2
    71
    Healix.5819Healix.5819
    regular FPS drops, please help
    Luc de Lanzac.2160Luc de Lanzac.2160
    14
    91
    Mack.3045Mack.3045
    This game is STILL using DX9?
    StainedSilva.1726StainedSilva.1726
    12
    323
    Jagblade.4627Jagblade.4627
    Login Issues
    Darfod.9375Darfod.9375
    5
    221
    Agini.5392Agini.5392
    Graphics question
    bucolicat.6182bucolicat.6182
    4
    141
    Ashantara.8731Ashantara.8731
    Everything is red
    Metaton.2308Metaton.2308
    7
    121
    Metaton.2308Metaton.2308
    Does ping affect FPS?
    gisito fiestero.2815gisito fiestero.2815
    8
    101
    gisito fiestero.2815gisito fiestero.2815
    Support Team still active?
    TimmiW.9120TimmiW.9120
    4
    151
    Inculpatus cedo.9234Inculpatus cedo.9234
    Trading post completely unusable. An error has occured.
    Archangel.6793Archangel.6793
    4
    201
    Archangel.6793Archangel.6793
    Disconnections, log in error messages and many more......
    Ice Blue Eyes.6420Ice Blue Eyes.6420
    16
    311
    Linksroyal.8903Linksroyal.8903
    Game Crashes at White Screen after Clicking PLAY
    PeerlessArch.6547PeerlessArch.6547
    2
    51
    PeerlessArch.6547PeerlessArch.6547
    Low FPS with good setting
    raito.3546raito.3546
    5
    261
    Mack.3045Mack.3045
    Darkrime Delves: Disconnect at the end of instance, during cut scene
    Crowle.6948Crowle.6948
    10
    251
    Ofdensen.7359Ofdensen.7359
    Story Disconnect's
    Xhale.2869Xhale.2869
    3
    61
    Inculpatus cedo.9234Inculpatus cedo.9234
    Client Crashing During Story Mode Instance
    Aimereta.8143Aimereta.8143
    6
    421
    SabanxXx.3078SabanxXx.3078
    Question about paying for the game.
    Mieloch.9046Mieloch.9046
    2
    61
    SabanxXx.3078SabanxXx.3078
    This game ugh
    SabanxXx.3078SabanxXx.3078
    2
    111
    SabanxXx.3078SabanxXx.3078
    hi i bought the79.99 dollar game and i can not use trade post
    BowStringing.7240BowStringing.7240
    4
    161
    Inculpatus cedo.9234Inculpatus cedo.9234
    Just lost an item on TP due to an error has occured
    waxx.3619waxx.3619
    1
    52
    waxx.3619waxx.3619
    Crashing on startup
    Ignigknawt.7869Ignigknawt.7869
    2
    51
    Inculpatus cedo.9234Inculpatus cedo.9234
    Changed country and phone number/not able to log in due to 2- step authentication
    Ashmedai.6182Ashmedai.6182
    3
    41
    Inculpatus cedo.9234Inculpatus cedo.9234
    Returning player, expansions gone
    Wizgub.8562Wizgub.8562
    1
    71
    Seera.5916Seera.5916
    Double click problems
    Mastapiece.1745Mastapiece.1745
    1
    42
    Mastapiece.1745Mastapiece.1745
    plz for love of god unlock my account as normal!
    BowStringing.7240BowStringing.7240
    4
    141
    Blude.6812Blude.6812
    Constant crashes
    UnderWaterLoo.4863UnderWaterLoo.4863
    29
    3.4K
    Neocharm.1029Neocharm.1029
    How to just keybind macro keys and not use them for a macro?
    Happy Yes.1453Happy Yes.1453
    6
    143
    Tuna Bandit.3786Tuna Bandit.3786
    game crash at Divinity's Reach while clearing loot
    angryrabbit.8214angryrabbit.8214
    1
    21
    Inculpatus cedo.9234Inculpatus cedo.9234
    Regarding the current lag spikes happening on EU Servers
    Carl.5410Carl.5410
    4
    211
    Darkbeefy.5729Darkbeefy.5729
    Network Issues - EU Server - PoF Maps Skill Lag Spikes (1/5 seconds)
    Neijek.7150Neijek.7150
    2
    81
    Neijek.7150Neijek.7150
    Anyone else having ridiculous lag in HoT maps?
    GW Noob.6038GW Noob.6038
    3
    51
    Ratrace.5912Ratrace.5912
    Question about Official retailer purchase (would this case be legitimate)
    Ghin.1653Ghin.1653
    3
    51
    Inculpatus cedo.9234Inculpatus cedo.9234
    game crashing often
    angryrabbit.8214angryrabbit.8214
    0
    41
    angryrabbit.8214angryrabbit.8214
    Black Screens / connectivity issues
    TheQuickFox.3826TheQuickFox.3826
    12
    331
    cjosh.4598cjosh.4598
    Lag spike and skill lags. ( during meta events )
    Linksroyal.8903Linksroyal.8903
    0
    31
    Linksroyal.8903Linksroyal.8903
    Experiences with D912PXY
    KrHome.1920KrHome.1920
    10
    852
    jokke.6239jokke.6239
    Am i the only one getting bad fps
    Answered
    FEARTHEBEAR.9623FEARTHEBEAR.9623
    3
    102
    Mack.3045Mack.3045
    Soulbound Chop-It-All Logging Axe stuck in bank
    Crystal Lynd.1807Crystal Lynd.1807
    5
    51
    Inculpatus cedo.9234Inculpatus cedo.9234
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