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    Account & Technical Support

    Account & Technical Support for PC and Mac

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    Most Recent
    Please Help - Locked out of my account due to out of date authentication details
    TGH.7630TGH.7630
    11
    243
    PinkPrincess.4301PinkPrincess.4301
    Optimization Issues? Ridiculously Long Loading Screens? Please fix this!
    Jasher.6580Jasher.6580
    20
    370
    Turkeyspit.3965Turkeyspit.3965
    Can't Login (Network Error)
    SpyderArachnid.5619SpyderArachnid.5619
    6
    201
    Taelac.7036Taelac.7036
    Box set CD key for existing online account?
    Accepted Answer
    Lostdogs.3458Lostdogs.3458
    2
    50
    TheQuickFox.3826TheQuickFox.3826
    Oceanic/Australian Servers or realms?
    Wiglan.7935Wiglan.7935
    11
    471
    Mia.6043Mia.6043
    Game is not visible in window mode (even after reinstall) and crashes regularly
    Nemecrosius.8634Nemecrosius.8634
    6
    72
    Ashantara.8731Ashantara.8731
    My account was hacked and support does not even answer me
    kins.3294kins.3294
    28
    584
    Inculpatus cedo.9234Inculpatus cedo.9234
    Guild Wars 2 has encountered an error!
    luciphear.5862luciphear.5862
    1
    89
    luciphear.5862luciphear.5862
    I did not receive level 80 boost after purchase, no response from Support
    ccr.5143ccr.5143
    11
    104
    Linken.6345Linken.6345
    MacOS 64-bit - eGPU not used?
    PsiDog.8109PsiDog.8109
    0
    50
    PsiDog.8109PsiDog.8109
    PVP map results overlay stuck in the middle screen regardless of character or location
    Water.6509Water.6509
    1
    39
    Water.6509Water.6509
    Old Free Account Has No Access to Black Lion Trading Company
    Farwind.1796Farwind.1796
    6
    240
    Inculpatus cedo.9234Inculpatus cedo.9234
    No sound in game. Otherwise sound is fine.
    Fallesafe.5932Fallesafe.5932
    9
    3.2K
    Appload.7025Appload.7025
    Free World Transfers Question
    XpliciT.5130XpliciT.5130
    3
    74
    XpliciT.5130XpliciT.5130
    Story & Disconnections
    QueenLozza.4195QueenLozza.4195
    8
    116
    Inculpatus cedo.9234Inculpatus cedo.9234
    Dragonfall and rollbacks
    InvaGir.9158InvaGir.9158
    19
    190
    Clyan.1593Clyan.1593
    Beetle Locked and skyscale locked - No exp
    goldeffectz.8196goldeffectz.8196
    5
    133
    Steve The Cynic.3217Steve The Cynic.3217
    wth am i supposed to do about this
    Cookietvlove.1720Cookietvlove.1720
    1
    129
    Inculpatus cedo.9234Inculpatus cedo.9234
    Connection Problem!
    Ultramex.1506Ultramex.1506
    6
    121
    Evangalise.4863Evangalise.4863
    Anet can we use a controller?
    xikira.3264xikira.3264
    7
    151
    xikira.3264xikira.3264
    PVP queue is not working - please, fix
    Ashimmu.4219Ashimmu.4219
    0
    38
    Ashimmu.4219Ashimmu.4219
    Is there a way to make mini map icons bigger without zooming in? (Feature needed?)
    Lady Celtaine.3760Lady Celtaine.3760
    3
    58
    Lady Celtaine.3760Lady Celtaine.3760
    Sudden DC in the middle of Dragonfall meta, can't log into any of my characters anymore
    voltaicbore.8012voltaicbore.8012
    2
    57
    Healix.5819Healix.5819
    A disk-I/O error has occurred; Guild Wars 2 will now Terminate.
    Avraham.8504Avraham.8504
    8
    129
    Ashantara.8731Ashantara.8731
    Is there somewhere where we can see estimated turnaround time on support tickets?
    Gulbasaur.1865Gulbasaur.1865
    4
    86
    Gulbasaur.1865Gulbasaur.1865
    Bought game 7 years ago can't find disk
    BeerJudge.5821BeerJudge.5821
    4
    146
    Linken.6345Linken.6345
    Stuck in match is about to begin
    kenerd.9083kenerd.9083
    0
    20
    kenerd.9083kenerd.9083
    Network Error
    Hamiel.2589Hamiel.2589
    12
    434
    Coronit.9432Coronit.9432
    Random Black Screen
    Eurantien.4632Eurantien.4632
    14
    107
    Eurantien.4632Eurantien.4632
    Frequent Crashes Lately?
    nexblackheart.3471nexblackheart.3471
    5
    179
    DexVitalitY.3748DexVitalitY.3748
    Unable to finish story instance "The Crystal Dragon"
    Einhander.8120Einhander.8120
    1
    47
    Einhander.8120Einhander.8120
    Random disconnect
    Natech.3872Natech.3872
    0
    53
    Natech.3872Natech.3872
    Copy gw2 from SSD to HDD
    mov.1246mov.1246
    4
    125
    Ashantara.8731Ashantara.8731
    New PC underperforming
    Malafaia.8903Malafaia.8903
    47
    793
    KrHome.1920KrHome.1920
    Expand servers for better ping
    gulrok.1826gulrok.1826
    2
    96
    Yamazuki.6073Yamazuki.6073
    Computer crashes (long-term issue)
    MF Panda.5874MF Panda.5874
    0
    49
    MF Panda.5874MF Panda.5874
    cannot sell ectoplasm and mystic coins in TP
    baerly.7204baerly.7204
    3
    135
    Steve The Cynic.3217Steve The Cynic.3217
    Deleted character with unlimited tools (accident)
    Naivea.5238Naivea.5238
    13
    320
    Steve The Cynic.3217Steve The Cynic.3217
    Constant crashes
    UnderWaterLoo.4863UnderWaterLoo.4863
    24
    687
    Chay.7852Chay.7852
    Is There A Way To Link 2 Active Different Accounts?
    IWAY.8231IWAY.8231
    12
    231
    Rukario.1695Rukario.1695
    changing graphics settings from log in client
    Hot Boy.7138Hot Boy.7138
    4
    807
    AzVerb.3964AzVerb.3964
    Leveled up to 160 but it still says 159 .
    Mulldoonz.2057Mulldoonz.2057
    8
    135
    Steve The Cynic.3217Steve The Cynic.3217
    Why cant I stay connected in instances?
    IntoOblivion.9016IntoOblivion.9016
    3
    56
    Inculpatus cedo.9234Inculpatus cedo.9234
    Fastest way to get 2 Hall of Monument tokens.
    Answered
    Chinn.9208Chinn.9208
    2
    70
    Illconceived Was Na.9781Illconceived Was Na.9781
    Maybe the chinese player need help
    Answered
    dengyirenkafei.3789dengyirenkafei.3789
    1
    70
    Inculpatus cedo.9234Inculpatus cedo.9234
    Saving Multiple Account Passwords
    Werner.9317Werner.9317
    5
    60
    Werner.9317Werner.9317
    Moving Items Between Heroes?
    Sparky.5064Sparky.5064
    6
    75
    Sparky.5064Sparky.5064
    Payment Authorization Failed
    Lord Deus.7092Lord Deus.7092
    1
    107
    Inculpatus cedo.9234Inculpatus cedo.9234
    Frequent Crashes
    Avraham.8504Avraham.8504
    2
    90
    Cragga the Eighty Third.6015Cragga the Eighty Third.6015
    Unable to join PVP ranked and unranked matches
    Azzizz.2518Azzizz.2518
    4
    103
    Morgaroth.8962Morgaroth.8962
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