Account & Technical Support

Discussion	Started By	Replies	Views	Most Recent
Guild Wars 1 - Game of the year and 2008 upgrade : same price, but gotyu delivers strictly more	Ruine Cruelle.8976 April 15, 2020	0	63	Ruine Cruelle.8976 April 15, 2020
MAC : Cannot launch client or game (serious error)	Valatha.6048 April 15, 2020	0	41	Valatha.6048 April 15, 2020
Commander tag gone	blaize.6280 April 14, 2020	1	43	Taelac.7036 April 14, 2020
In Game Chat not working	Lyoko Is Great.6879 April 13, 2020	9	51	Inculpatus cedo.9234 April 14, 2020
GW2 drops my connection every 5-10 mins	Kururu.8140 April 4, 2018	12	352	Setz.9675 April 13, 2020
GW2 Launcer, download the game	Sauru.1786 April 13, 2020	2	52	Sauru.1786 April 13, 2020
miss post	Lyoko Is Great.6879 April 13, 2020	0	14	Lyoko Is Great.6879 April 13, 2020
Low FPS on highend pc	nub.8467 April 12, 2020	3	91	KrHome.1920 April 12, 2020
Terrible lags. Only in PVP	Aracz.4702 March 30, 2020	3	115	ollbirtan.2915 April 12, 2020
Raven Spirit Shadow	mike.4651 April 12, 2020	1	27	Inculpatus cedo.9234 April 12, 2020
What is the SLA on support tickets?	WhoDeyNation.9517 April 5, 2020	3	112	TheQuickFox.3826 April 12, 2020
Can I set the game to see a bluetooth device that doesn't categorize itself as a sound device?	roland.4720 April 11, 2020	1	14	Inculpatus cedo.9234 April 11, 2020
Lag spikes and DCs, last 2 days only (7:11:3:191:101)	kalzana.3192 April 11, 2020	0	71	kalzana.3192 April 11, 2020
Some weird shi	Koto.1824 April 11, 2020	1	55	Inculpatus cedo.9234 April 11, 2020
Insanely high ping. Why is it so laggy?	Realight.3507 September 1, 2019	8	569	Alik.9651 April 11, 2020
Low FPS with 5700xt	Lipstickxx.1043 September 4, 2019	31	2.3K	Maxi.7054 April 11, 2020
Low FPS when GW2 is the active window	Vovegog.1854 June 1, 2018	1	49	ViciousCombover.3850 April 11, 2020
Ticket response time	uhlsandbye.8651 April 10, 2020	3	119	Inculpatus cedo.9234 April 10, 2020
Build: 103099 Error Code: 3023:1012:6:353	Outstanding Quality.4215 April 9, 2020	5	380	Zaklex.6308 April 10, 2020
Returning player, Unplayably-Low FPS	Trismegistos.3046 April 9, 2020	12	213	Diva.4706 April 9, 2020
50 fps on high-end PC	Kiraiami.6910 April 5, 2020	17	426	Diva.4706 April 9, 2020
Support while ArenaNet office is closed? Answered	Grav.9138 April 8, 2020	12	333	Grav.9138 April 9, 2020
Where's the official response to the download/launcher being utterly broken issue?	Zeranaktra.6982 January 1, 2020	37	2.7K	The Rising Raccoon.2547 April 9, 2020
Game crashes when selecting legendary sigils	phokus.8934 April 8, 2020	1	34	phokus.8934 April 8, 2020
Navi 5700xt microstutter, lag?	jul.7602 April 8, 2020	1	82	KrHome.1920 April 8, 2020
Getting random DC during loading screens/changing maps.	Eramonster.2718 February 16, 2020	3	96	Eramonster.2718 April 8, 2020
Impossible to transfer	Tamago.6498 April 8, 2020	1	38	Dayra.7405 April 8, 2020
Help with a repair	aXa.1587 February 22, 2018	23	2.1K	salahehk.2306 April 8, 2020
Crash on startup 'serious error'	Menkus.4517 April 7, 2020	2	57	Ashantara.8731 April 8, 2020
How do I better connect to the Amazon servers?	Rukia.4802 March 30, 2020	2	160	Mack.3045 April 8, 2020
Custom Install Location on Mac	Xilent.7046 October 17, 2018	1	129	Photog.3084 April 7, 2020
Tutorial Achievements Answered	WardenMarcus.2187 April 7, 2020	4	27	Ashantara.8731 April 7, 2020
Experiences with D912PXY	KrHome.1920 April 6, 2020	9	202	DemonSeed.3528 April 7, 2020
Android Brave Browser and login problem	DemonSeed.3528 April 7, 2020	0	15	DemonSeed.3528 April 7, 2020
Worsening screenfreezes with FPS drops to 0 since december 2019 patch (Winter's day patch)	Alilith.3157 March 30, 2020	2	50	Infusion.7149 April 6, 2020
Simpe Question about GW2 Multi-Threading	Delpize.3659 April 6, 2020	2	76	Infusion.7149 April 6, 2020
departed storystep dc	de reaper.2850 February 2, 2020	4	36	Siddersquid.1352 April 6, 2020
unplayable game	gankzzter.7921 April 4, 2020	6	231	tanpopo.9102 April 6, 2020
Unable to use TP and Gem store	trixantea.1230 April 5, 2020	3	50	Inculpatus cedo.9234 April 5, 2020
Recent problem... Need some experienced people on this large problem....QQ	Yudachi.8639 April 5, 2020	1	43	Talindra.4958 April 5, 2020
Horrible frequent lag, loading screen hangs & disconnects outside US...?	Nostromo.4126 April 3, 2020	4	137	Morden Kain.3489 April 4, 2020
Error when buying gems?	hagy.3064 April 3, 2020	2	47	hagy.3064 April 4, 2020
Takes 1 Week to download game?	HakaMura.8670 April 3, 2020	3	200	Ashantara.8731 April 4, 2020
video card crash?	Wicked.5479 April 2, 2020	9	93	Ashantara.8731 April 3, 2020
Experience scrolls turned from level 40 to level 20 after putting into bank	fashion.6712 April 1, 2020	5	72	Inculpatus cedo.9234 April 3, 2020
Improving FPS with vulkan?	hiccups.3790 March 27, 2020	7	164	Mack.3045 April 3, 2020
I'm experiencing Skill lag and kicks to character screen in WvW	jpsssss.7530 April 3, 2020	0	40	jpsssss.7530 April 3, 2020
Is the gem store down for anyone else ("unfortunately, an error has occurred")?	Fallesafe.5932 March 27, 2020	9	119	Inculpatus cedo.9234 April 2, 2020
Client Update Issues	Blur.3465 April 1, 2020	10	137	Blur.3465 April 2, 2020
Can't connect with Guild Wars 2 ( and many other games on my pc )	Rethne.3678 April 2, 2020	6	74	Rethne.3678 April 2, 2020