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    Account & Technical Support

    Account & Technical Support for PC and Mac

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    Most Recent
    Please fix your PVP queue it doesnt work
    kenerd.9083kenerd.9083
    2
    54
    Morgaroth.8962Morgaroth.8962
    Suddenly can't access Inventory UI
    HariSeldon.4725HariSeldon.4725
    3
    51
    Inculpatus cedo.9234Inculpatus cedo.9234
    Any workaround to separate left and right side modifiers?
    Nor.2057Nor.2057
    0
    32
    Nor.2057Nor.2057
    Oversized mouse pointer?
    Neural.1824Neural.1824
    4
    131
    Ashantara.8731Ashantara.8731
    Is the SMS AUTHENTICATION required?
    adormtil.1605adormtil.1605
    14
    208
    mauried.5608mauried.5608
    No Audio from the Game
    Hot Boy.7138Hot Boy.7138
    2
    53
    Hot Boy.7138Hot Boy.7138
    PingPlotter Graph on Anet
    ArenaNet
    Valandil Dragonhart.2371Valandil Dragonhart.2371
    8
    245
    Teratus.2859Teratus.2859
    DLC prices seem strange.
    DeadJustice.8290DeadJustice.8290
    10
    257
    Rukario.1695Rukario.1695
    Poor performance on modern hardware (unplayable framerates)
    Fhaerron.8604Fhaerron.8604
    13
    310
    Fhaerron.8604Fhaerron.8604
    Account Access and Contacting Support
    Lazlo.3045Lazlo.3045
    8
    117
    Inculpatus cedo.9234Inculpatus cedo.9234
    GW2 won't start after hitting "Play" button
    Night Angel.5731Night Angel.5731
    3
    62
    Inculpatus cedo.9234Inculpatus cedo.9234
    connection errors
    freedomgeass.4756freedomgeass.4756
    9
    186
    Ronharshadow.5246Ronharshadow.5246
    Cant log in to gw2
    Anatolian Turk.4057Anatolian Turk.4057
    13
    238
    senpai udar.8126senpai udar.8126
    Unable to receive authentication SMS or any support about it
    bRiCk.8930bRiCk.8930
    1
    72
    Inculpatus cedo.9234Inculpatus cedo.9234
    Problems that started after 14th may update
    MrFoooster.8192MrFoooster.8192
    0
    80
    MrFoooster.8192MrFoooster.8192
    Guild Wars2 shuts down my PC when loading in from login client
    Knighthonor.4061Knighthonor.4061
    4
    86
    Ayrilana.1396Ayrilana.1396
    Anyone Else Getting Bad FPS In Game
    Answered
    zolcor.2601zolcor.2601
    3
    105
    zolcor.2601zolcor.2601
    Why does the guildwars2 website suggest I log in with the wrong account name?
    schlake.2718schlake.2718
    6
    102
    schlake.2718schlake.2718
    Question about Ban
    Closed
    PaiXIII.8167PaiXIII.8167
    6
    238
    Nilson.9865Nilson.9865
    i've owned the expansions for a Week and now they arn't on my account?
    Sovereign.3684Sovereign.3684
    6
    82
    Inculpatus cedo.9234Inculpatus cedo.9234
    Character Model Limit/Quality resetting on its own
    Greyfur.1082Greyfur.1082
    7
    39
    Greyfur.1082Greyfur.1082
    Game is doing nothing but crashing now.
    Tiviana.2650Tiviana.2650
    16
    861
    IWAY.8231IWAY.8231
    I can't buy the expansion because of some payment authorization failure
    Knighthonor.4061Knighthonor.4061
    9
    2.5K
    Gondy.1932Gondy.1932
    Crash instead of cinematics
    YusufOzsoy.2057YusufOzsoy.2057
    22
    198
    Inculpatus cedo.9234Inculpatus cedo.9234
    Didn’t receive max level boost.
    OneKurts.7854OneKurts.7854
    2
    48
    OneKurts.7854OneKurts.7854
    Email authentication is Down since 2 days at least
    Skorpion.4850Skorpion.4850
    0
    41
    Skorpion.4850Skorpion.4850
    Can Arenanet help me to go back to my previous server?
    Earendil.8340Earendil.8340
    3
    72
    Inculpatus cedo.9234Inculpatus cedo.9234
    Map BLC keys--so it it fixed, now? Or not?
    Cragga the Eighty Third.6015Cragga the Eighty Third.6015
    7
    231
    Ashantara.8731Ashantara.8731
    Connection Error
    xxangelcynn.4380xxangelcynn.4380
    0
    81
    xxangelcynn.4380xxangelcynn.4380
    Can't log in
    sevenDEADLY.5281sevenDEADLY.5281
    2
    89
    Sthenastia.3642Sthenastia.3642
    damage decreased after purchase the upgrades
    mikio.2198mikio.2198
    11
    142
    VDAC.2137VDAC.2137
    What is this new readme file in the game file?
    Tiviana.2650Tiviana.2650
    10
    321
    IWAY.8231IWAY.8231
    Network Error (Code=1083)
    Starfyre.5743Starfyre.5743
    2
    89
    Absconditus.6804Absconditus.6804
    Changing the functionality of the Recharge teleport to friend item after purchase?
    Lycan Nibbler.1567Lycan Nibbler.1567
    4
    89
    Illconceived Was Na.9781Illconceived Was Na.9781
    Huge ping spikes in WvW
    spectrito.8513spectrito.8513
    3
    66
    IWAY.8231IWAY.8231
    I got FPS drops from 60 to 14
    Hypnotaiz.2845Hypnotaiz.2845
    5
    262
    IWAY.8231IWAY.8231
    Buying Guild Wars 2
    Alin.2468Alin.2468
    5
    73
    derd.6413derd.6413
    LW4 Episode 6 - Second Skyscale Collection - The Perfect Spot. - Locked.
    Kosmos Agamemnon.8715Kosmos Agamemnon.8715
    2
    1.3K
    Kosmos Agamemnon.8715Kosmos Agamemnon.8715
    [SOLVED] Massive FPS Drops since New Year / Last Patch
    Fhynix.2105Fhynix.2105
    1
    164
    LauraEP.5892LauraEP.5892
    Game Crashed
    WKokoris.5067WKokoris.5067
    4
    84
    Zushada.6108Zushada.6108
    ERROR CODE 1083 12
    Closed
    Crazy.6029Crazy.6029
    59
    2.6K
    Annaveil.5201Annaveil.5201
    Getting a check internet connection, why?
    Tiviana.2650Tiviana.2650
    3
    161
    Inculpatus cedo.9234Inculpatus cedo.9234
    Utilities keep resetting after latest patch 5/14
    iczek.9628iczek.9628
    3
    109
    jgpasa.7059jgpasa.7059
    Reinstalling GW2 ?
    MiMaMark.3720MiMaMark.3720
    5
    107
    TheQuickFox.3826TheQuickFox.3826
    Deleted the character but can't use its name from another account
    Minras.8261Minras.8261
    3
    99
    Skotlex.7580Skotlex.7580
    PvP Server lags and Disconnects (Networkerror message)
    bravan.3876bravan.3876
    2
    167
    hypersonic.6785hypersonic.6785
    Looking for comment on my upcoming pc setup
    Krumpido.9601Krumpido.9601
    3
    69
    CrimsonNeonite.1048CrimsonNeonite.1048
    "Connection error(s) detected. Retrying..."
    Lipzipper.3160Lipzipper.3160
    11
    3.9K
    MORT.3721MORT.3721
    Entire computer freezes frequently
    desu.3104desu.3104
    33
    2.9K
    Novo.6243Novo.6243
    GPU or CPU for Best Gaming Appearance Settings (fps issue)
    Closed
    Thandor.5748Thandor.5748
    23
    2.7K
    Inculpatus cedo.9234Inculpatus cedo.9234
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