Account & Technical Support

Discussion	Started By	Replies	Views	Most Recent
Network Connection Error (fixed/closed)	solemn.9608 July 19, 2020	0	71	solemn.9608 July 19, 2020
Can't Even Install. Help?	chemiclord.3978 July 18, 2020	1	31	chemiclord.3978 July 18, 2020
Sudden severe drop in FPS	LadySmokes.3917 July 17, 2020	5	93	Inculpatus cedo.9234 July 17, 2020
GW2 connectivity issues somehow destroy my internet connection	Endorphinz.5328 July 13, 2020	2	141	Tidbit.9352 July 16, 2020
Login and server connectivity problems.	Kosmo.3468 July 13, 2020	2	171	Talindra.4958 July 14, 2020
Friend Is having Trouble Buying Gems With Gift Card	rjohn.9340 July 14, 2020	1	61	Inculpatus cedo.9234 July 14, 2020
Sound Echo	Lazlo.3045 July 14, 2020	0	31	Lazlo.3045 July 14, 2020
Support ticket loop - help please	Absolathe.5921 July 13, 2020	2	51	TheQuickFox.3826 July 13, 2020
Character screen fails to load after pressing play.	Rhizo.5089 November 1, 2019	1	51	Electra.7530 July 13, 2020
Friend cannot create an account	WheezerX.4367 July 12, 2020	2	61	Inculpatus cedo.9234 July 12, 2020
Crash c0000005	Maddersky.2865 July 12, 2020	2	41	Inculpatus cedo.9234 July 12, 2020
Display Name	B4778B2B-479F-482F-A3FB-17148738697A April 28, 2020	34	522	B4778B2B-479F-482F-A3FB-17148738697A July 12, 2020
Can we get help please?! (Rollback Issues with missing Items/Gold)	Hexen.2930 May 24, 2020	34	841	Hexen.2930 July 11, 2020
I can't get into the game, I don't have any addons	nimalzin.3692 July 8, 2020	8	232	CickDock.4573 July 11, 2020
Marketplace for our Guild	lala.9156 July 10, 2020	2	81	lala.9156 July 11, 2020
Connection Problems	Night Hunter.2816 July 10, 2020	1	101	Inculpatus cedo.9234 July 10, 2020
Story Disconnects	gescean.4279 July 10, 2020	4	31	Inculpatus cedo.9234 July 10, 2020
Is there a way to make mini map icons bigger without zooming in? (Feature needed?)	Lady Celtaine.3760 June 1, 2019	7	325	Solvar.7953 July 10, 2020
connection error(s) detected retrying	Marignano.4861 July 10, 2020	1	52	Marignano.4861 July 10, 2020
Instant Crash on Startup	EldestOrion.2983 March 12, 2018	12	4.8K	Schniwarixl.5416 July 8, 2020
Stuck in loading screen	QuellUomo.8976 September 20, 2017	30	7.1K	Chad The Exfoliated.5402 July 8, 2020
White Screen on Character Select - July 7th Patch	Zenris.8637 July 8, 2020	2	62	Zenris.8637 July 8, 2020
Cant log in since July 7 patch (no addons installed)	Guesstori.8072 July 7, 2020	3	291	Guesstori.8072 July 8, 2020
Crashing soon after logging in.	GiantToquito.3458 July 1, 2020	9	351	hellsqueen.3045 July 8, 2020
Cannot login since last maintenance.	Legoras Goleshi.3976 July 8, 2020	3	91	TheGrimm.5624 July 8, 2020
I'm currently unable to login to the game 1 2	GW Noob.6038 July 3, 2020	61	2.3K	Inculpatus cedo.9234 July 7, 2020
Cant buy gems due to "error occured try later" Answered	OrangePanda.2137 June 23, 2020	10	182	ollbirtan.2915 July 7, 2020
CTD	Flying.6509 July 7, 2020	1	61	Flying.6509 July 7, 2020
7 July Patch: Game updated -Build 104844- crash to desktop? ->disable ArcDPS to fix	aleron.1438 July 7, 2020	15	641	Marta.2491 July 7, 2020
Connection Error: Retrying	Farraal.7936 June 18, 2020	37	958	Neobest.7930 July 7, 2020
Hide damage numbers/minion names	Sparky.3672 July 5, 2020	1	42	Linken.6345 July 6, 2020
Unacceptable performance on high end setup.	cupid.5687 July 5, 2020	2	132	Mack.3045 July 6, 2020
Suggestion for the team: Have support actually read tickets	Belisaria.8136 July 4, 2020	2	41	Inculpatus cedo.9234 July 4, 2020
help with crashing Answered	Dan.9304 July 4, 2020	1	61	Inculpatus cedo.9234 July 4, 2020
Great CPU Usage while playing	juanpaOP.1857 June 21, 2020	7	211	TheQuickFox.3826 July 3, 2020
Disconnecting from login server	Jimbru.6014 July 3, 2020	4	241	Jimbru.6014 July 3, 2020
Trees and bushes missing leaf and needle textures after No Quarter Update on MacBook	joyp.7254 June 3, 2020	2	51	joyp.7254 July 3, 2020
Laptop Performance: GW2 runs only with <10 FPS	Prayboy.6498 July 3, 2020	1	82	apocalypso.4895 July 3, 2020
Game restarting computer	Azazel.7536 July 2, 2020	2	42	Azazel.7536 July 3, 2020
The Convergence of Sorrow I: Elegy	RedhornCZ.9534 June 28, 2020	2	52	RedhornCZ.9534 July 2, 2020
TP + Support don't work	Rees.5428 July 2, 2020	1	61	Inculpatus cedo.9234 July 2, 2020
Gift of Exploration not awarded	Icebox Man.8542 July 2, 2020	5	92	Rees.5428 July 2, 2020
In great hurry, forgot to gift, need advice	Julischka Bean.7491 July 2, 2020	1	52	Inculpatus cedo.9234 July 2, 2020
FURIOUS--Unable to log in due to slow SMS	CazBandit.8169 July 1, 2020	2	51	TheQuickFox.3826 July 1, 2020
Will this Laptop be sufficient for GW2?	sara.6042 June 30, 2020	3	63	TheQuickFox.3826 July 1, 2020
Mapwide lag spikes	John.8507 June 4, 2020	7	313	VoxShatterfall.5470 July 1, 2020
Disconnections and server issues again??	zorokai.1486 May 19, 2020	3	171	VoxShatterfall.5470 July 1, 2020
Can't buy expansions	Rainshine.5493 June 30, 2020	2	62	Inculpatus cedo.9234 June 30, 2020
InstanceCreate Failed. Error=42; Product=5;Module=18; Line 1754	morty.4019 June 30, 2020	7	151	TheMaverick.6104 June 30, 2020
Gw2 dat.file	Azazel.7536 June 29, 2020	6	152	Azazel.7536 June 29, 2020