Account & Technical Support

Discussion	Started By	Replies	Views	Most Recent
Game sometimes won't launch properly. Prevents me from interacting with Windows	circuitnerd.5863 September 27, 2020	8	63	Mack.3045 October 12, 2020
home region	lunacat.1604 October 10, 2020	2	32	lunacat.1604 October 11, 2020
The game client is unable to gain access at the log-in server at this time	xChris.8904 October 11, 2020	1	65	Fueki.4753 October 11, 2020
OCX - optus ping issue	Sir iFail More.5276 October 11, 2020	1	21	Sleepwalker.1398 October 11, 2020
Before deleting a character all gear needs to be unequiped...	Carnius Magius.8091 September 7, 2020	25	356	Ayrilana.1396 October 10, 2020
Game stops responding when exiting	Rujon.2850 October 10, 2020	3	56	ShadowCatz.8437 October 10, 2020
Server ping	Kourkoubini.3298 October 10, 2020	2	61	Kourkoubini.3298 October 10, 2020
input lag	chrispy.7182 October 10, 2020	1	51	Randulf.7614 October 10, 2020
Server lag 1 2	Donutdude.9582 February 21, 2020	67	2.7K	Okaerin.3145 October 10, 2020
Can't launch the game on iMac since 29th september	Sonia.7910 October 9, 2020	0	44	Sonia.7910 October 9, 2020
is the Henge of Denravi NA server down at the moment ?	Michael Conrad.6704 October 8, 2020	1	21	Michael Conrad.6704 October 8, 2020
Where's the official response to the download/launcher being utterly broken issue?	Zeranaktra.6982 January 1, 2020	39	3.7K	alchemist.9463 October 8, 2020
High fps but games feels very bad...	qweasdzx.9865 October 1, 2020	4	315	Mack.3045 October 7, 2020
Error Code 10--Guildmate experiencing this since October 1--Can I submit a support ticket for him?	ceolstan.9561 October 5, 2020	6	289	ceolstan.9561 October 7, 2020
Can't login or play, no access to login servers	Mirtis.6847 October 1, 2020	4	191	Inculpatus cedo.9234 October 7, 2020
BAD GAMING EXPERIENCE	LordMorgul.9845 October 6, 2020	6	163	Mack.3045 October 7, 2020
Flashing black screen + Entire computer crash	Fractured.3928 October 6, 2020	1	43	Fractured.3928 October 6, 2020
Launcher maybe redownloading portions of the game?	Selein.5237 October 5, 2020	2	31	Selein.5237 October 6, 2020
Launcher not connecting to the internet	robertthebard.8150 October 5, 2020	5	62	Broom.2561 October 6, 2020
Spooky Mounts Pack bug	PurpleSoap.1029 October 5, 2020	5	41	Randulf.7614 October 5, 2020
Ultimate gems take 72h to deliver?	Macabre.3829 October 3, 2020	8	96	Inculpatus cedo.9234 October 5, 2020
Anyone suffers ping problems like me for a week ?	MuzluPasta.7258 October 3, 2020	4	71	Anna.7845 October 4, 2020
GW2 on SSD and HDD	Johann.3854 October 4, 2020	1	95	No One.3716 October 4, 2020
Is there anyone reviewing MacOs issues tickets anymore?	Sonia.7910 October 3, 2020	2	21	Sonia.7910 October 3, 2020
Paradox in my account...	basil.9532 October 1, 2020	3	112	Schimmi.6872 October 3, 2020
Problem With Mouse Pathing - Please Read - Will send 100g tip if you can figure out what's going on	Trevor Boyer.6524 September 27, 2020	18	121	Inculpatus cedo.9234 October 1, 2020
Un-able to load any characters after log in	XgoroX.6920 September 30, 2020	7	51	ShadowCatz.8437 September 30, 2020
Error report window crashed	Jura.2170 September 17, 2020	4	51	Jura.2170 September 30, 2020
Game Crashing	Squeakywitch.5381 September 29, 2020	2	103	Mack.3045 September 30, 2020
Mistake with level boost	eisensohn.6587 September 29, 2020	2	51	eisensohn.6587 September 29, 2020
Stuck in Tournament Queue	Mauzi.5892 September 29, 2020	1	11	Mauzi.5892 September 29, 2020
Missing gemstones/upgrade stones	Amaterasu.1086 September 28, 2020	4	52	ShadowCatz.8437 September 29, 2020
Infinite loading screen on specific character login	Kenny Powers.4830 September 29, 2020	0	11	Kenny Powers.4830 September 29, 2020
Low framerate without maxing out on any resources.	Blimm.5028 September 24, 2020	13	203	Mack.3045 September 28, 2020
Crashing when selecting 'Exit to Desktop' 1 2	Frahaleah.5893 July 30, 2020	61	1.1K	Stormcrow.7513 September 27, 2020
"Connection error(s) detected. Retrying..."	Lipzipper.3160 September 26, 2018	13	10.2K	avexysv.9314 September 27, 2020
GW2 Lag explained (my case study) - Testing, results and solution	Aedil.1296 September 2, 2020	19	577	VAHNeunzehnsechundsiebzig.3618 September 27, 2020
downloading entire game again	Jwake.7013 September 26, 2020	3	52	Jwake.7013 September 26, 2020
Mac 2017 Touch Bar Answered ArenaNet	Darkstone.2708 July 28, 2018	4	151	RingoMandingo.6045 September 25, 2020
Latency (definitely) and (apparent) Packet Loss at GW2 servers.	jniel.3581 September 17, 2020	49	404	jpsssss.7530 September 24, 2020
How to get a shared inventory slot from Heart of Thorns?	RainyRiver.4513 May 3, 2020	11	898	Inculpatus cedo.9234 September 24, 2020
issue with buying gems from the TradePost	leaf fox.4615 September 18, 2020	5	81	Rhua.4507 September 24, 2020
Account Merge?	Aidkit.5218 September 24, 2020	2	41	Aidkit.5218 September 24, 2020
Long load times for maps	Svennis.3852 September 1, 2020	34	390	Svennis.3852 September 24, 2020
Issue resetting password through Guild Wars 2 website	Wyvern.7951 September 20, 2020	2	103	Wyvern.7951 September 22, 2020
Friend: Returning Player (Ticket: 7893551), banned after power outage	mali.4906 September 19, 2020	9	234	Carnius Magius.8091 September 22, 2020
Need help, something is wrong with my computer processor, details inside	Angel.3916 September 19, 2020	9	112	Linken.6345 September 22, 2020
Changing the default color of the Commander Tag from green.	One Kiss Away.9180 September 6, 2019	5	280	azzedar.9346 September 21, 2020
window borderless crash	weaponwh.9810 September 20, 2020	1	41	Mutisija.5017 September 21, 2020
Guild Wars 2 Game Client process not terminating after closing game	labesamis.9261 August 30, 2020	6	71	TheQuickFox.3826 September 20, 2020