ArenaNet Staff Fire Attunement.9835 Posted April 28, 2020 ArenaNet Staff Share Posted April 28, 2020 Some of you were experiencing a crashing issue related to the Maguuma's Treads Skin. We are working on a fix and will have it to you as soon as possible, but in the meantime we have released an update to resolve the crashing issue. When wearing all three pieces of Maguuma's armor, you may notice a slight alteration to the visual effects of some of your character's armor skins. This is temporary and will be resolved when we release a permanent fix. Link to comment Share on other sites More sharing options...
Hot Boy.7138 Posted May 4, 2020 Share Posted May 4, 2020 Can I be compensated for the week I wasn't able to log in. I only want my log in rewards for those days and the free self-style hair kit that I wasn't able to log in and claim. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 4, 2020 Share Posted May 4, 2020 @Hot Boy.7138 said:Can I be compensated for the week I wasn't able to log in. I only want my log in rewards for those days and the free self-style hair kit that I wasn't able to log in and claim. You won't get an answer here; you'd have to contact the CS Team.Though, it's unlikely you would be compensated, even if you did. Good luck. Link to comment Share on other sites More sharing options...
Hot Boy.7138 Posted May 13, 2020 Share Posted May 13, 2020 @Inculpatus cedo.9234 said:@Hot Boy.7138 said:Can I be compensated for the week I wasn't able to log in. I only want my log in rewards for those days and the free self-style hair kit that I wasn't able to log in and claim. You won't get an answer here; you'd have to contact the CS Team.Though, it's unlikely you would be compensated, even if you did. Good luck.I did that. I explained that I got the game-breaking bug from buying an item from the gemstore to support the game. They responded by basically saying sucks to be you, we're not giving you anything. Won't waste my money again. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 13, 2020 Share Posted May 13, 2020 Or, they said post on the forums, and watch for any Dev comments.They can't refund an item that was unlocked on your account, as they have no way to remove it. Link to comment Share on other sites More sharing options...
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