Update Regarding Issue With Maguuma's Treads Skin — Guild Wars 2 Forums
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Update Regarding Issue With Maguuma's Treads Skin

Some of you were experiencing a crashing issue related to the Maguuma's Treads Skin. We are working on a fix and will have it to you as soon as possible, but in the meantime we have released an update to resolve the crashing issue. When wearing all three pieces of Maguuma's armor, you may notice a slight alteration to the visual effects of some of your character's armor skins. This is temporary and will be resolved when we release a permanent fix.

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  • Hot Boy.7138Hot Boy.7138 Member ✭✭✭

    Can I be compensated for the week I wasn't able to log in. I only want my log in rewards for those days and the free self-style hair kit that I wasn't able to log in and claim.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Hot Boy.7138 said:
    Can I be compensated for the week I wasn't able to log in. I only want my log in rewards for those days and the free self-style hair kit that I wasn't able to log in and claim.

    You won't get an answer here; you'd have to contact the CS Team.
    Though, it's unlikely you would be compensated, even if you did.

    Good luck.

  • Hot Boy.7138Hot Boy.7138 Member ✭✭✭

    @Inculpatus cedo.9234 said:

    @Hot Boy.7138 said:
    Can I be compensated for the week I wasn't able to log in. I only want my log in rewards for those days and the free self-style hair kit that I wasn't able to log in and claim.

    You won't get an answer here; you'd have to contact the CS Team.
    Though, it's unlikely you would be compensated, even if you did.

    Good luck.

    I did that. I explained that I got the game-breaking bug from buying an item from the gemstore to support the game. They responded by basically saying sucks to be you, we're not giving you anything. Won't waste my money again.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    Or, they said post on the forums, and watch for any Dev comments.
    They can't refund an item that was unlocked on your account, as they have no way to remove it.