There is one thing that Anet still has a huge issue with still years later, that is open communication with its player base in all modes of GW2.
In PvP for example we were all expecting a mini season of sorts yesterday, however we are utterly clueless of when this will happen or if it will happen now. Balance changes are also another issue were there is literally no communication at all at the moment, extremelly dissapointing.
Yes we are all aware of the global pandemic and how it has impacted every company globally but to drop a few lines down in social media for all its playerbase and have some clear and consistent avenue of communication would be greatly appreciated by the vast majority of the playerbase in my opinion.
At least they are still consistent in there silence.
"Observes tumbleweed goes by"