unable to log in — Guild Wars 2 Forums
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unable to log in

Talindra.4958Talindra.4958 Member ✭✭✭✭
edited May 21, 2020 in Bugs: Game, Forum, Website

I am not able to log in for the last few hours (at least 4 hours)
logging in giving me this
Error Code: 58:11:5:535
can anyone help?

Death is Energy [DIE] & Bongbong [BB] in FoW
Envoy's Herald, EAoA, CoZ, VitV, DD, SS, The Eternal, LNHB, Champion Magus, Champion Phantom, Wondrous Achiever etc.

<1

Comments

  • Hex.2579Hex.2579 Member ✭✭✭

    I actually have the same issue now, which I've never had for the past years.
    Error code: 3023:1012:6:353
    It just says my gw2 has encountered an error and locked me out. I couldn't sign in on the website as well. But here I can on the forum. Weird.
    Apparently it's another bs maintenance again?
    I don't know how long support will report me under anonymous. Let's help we get some answers soon.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Hex.2579 said:
    I actually have the same issue now, which I've never had for the past years.
    Error code: 3023:1012:6:353
    It just says my gw2 has encountered an error and locked me out. I couldn't sign in on the website as well. But here I can on the forum. Weird.
    Apparently it's another bs maintenance again?
    I don't know how long support will report me under anonymous. Let's help we get some answers soon.

    Your account may have been blocked by the CS Team.
    https://wiki.guildwars2.com/wiki/Error_code

  • Adzekul.3104Adzekul.3104 Member ✭✭✭
    edited May 22, 2020

    Error Code 3032:1002:3:319:101
    Firefox still working, no difficulties opening web pages, or issues with my router.
    Able to log in again after 2-5 minutes, but extremely annoying.
    Has been going on for about 1 hour or so (2 DCS so far).

    UPDATED to add: Game is unplayable for some reason. Pings shooting to 4k or more once every 2-5 minutes. Maybe the servers are being DDoSed again? Maybe there are network issues in EU? Dunno. But cannot play the game.

  • Hex.2579Hex.2579 Member ✭✭✭

    @Inculpatus cedo.9234 said:
    Your account may have been blocked by the CS Team.
    https://wiki.guildwars2.com/wiki/Error_code

    Yes I know I've been blocked out of my account, which is dumb, because I do nothing wrong.
    I've only had time to run some meta trains, and fractal training with people after work. And I even stream it.
    I asked some reddit victims that have the same issue. They said Anet answer was a suspicious activity and ghost all the users for upwards to a month until Anet team get poked again. But that's sad because they gave no reasons nor explanation about it.
    I have sms authentication by the way. This is sometimes caused by a link between gw1 account and gw2 account.
    I don't know, I'll just wait for some responses not so soon.

  • Linken.6345Linken.6345 Member ✭✭✭✭
    edited May 22, 2020

    @Hex.2579 said:

    @Inculpatus cedo.9234 said:
    Your account may have been blocked by the CS Team.
    https://wiki.guildwars2.com/wiki/Error_code

    Yes I know I've been blocked out of my account, which is dumb, because I do nothing wrong.
    I've only had time to run some meta trains, and fractal training with people after work. And I even stream it.
    I asked some reddit victims that have the same issue. They said Anet answer was a suspicious activity and ghost all the users for upwards to a month until Anet team get poked again. But that's sad because they gave no reasons nor explanation about it.
    I have sms authentication by the way. This is sometimes caused by a link between gw1 account and gw2 account.
    I don't know, I'll just wait for some responses not so soon.

    You can login to the support page they send you messages there why you have been blocked mate.
    ( only know this from a friend that accidently stumbled into it after they got permanently banned and saw what their other temp bans had been for )
    Can be something you did 2-3 weeks ago as they ban in waves.

  • Talindra.4958Talindra.4958 Member ✭✭✭✭

    After a day can't log in.. I can now.. thanks for trying to help.

    Death is Energy [DIE] & Bongbong [BB] in FoW
    Envoy's Herald, EAoA, CoZ, VitV, DD, SS, The Eternal, LNHB, Champion Magus, Champion Phantom, Wondrous Achiever etc.

  • kharmin.7683kharmin.7683 Member ✭✭✭✭

    Client dropped me. Now, unable to connect to login server
    Build: 103632
    Error Code: 58:11:1:812

    I am a very casual player.
    Very.
    Casual.

  • Ubi.4136Ubi.4136 Member ✭✭✭✭

    Can do everything on the internet, BUT, get back into Guild Wars after it crashed. Unable to connect to login servers. Everything else works. Disney, Amazon, Netflix, Youtube, just not the thing I want to do.

    Lost in the Maguuma (TC)
    For the geographically challenged, yes, Tarnished Coast is located IN the Maguuma Jungle.

  • Dante.1763Dante.1763 Member ✭✭✭✭

    Same here. Client dropped me out no longer able to connect.

    Build: 103632
    Error Code: 58:11:1:812

    Amana Silentchild; My Main
    Ember Wandertooth; The Kingslayer, Kianda Redpaw; The Blazing Light
    Why GW is Called Guildwars

  • Same here, also having issues with login servers

  • Nekromalistik.7045Nekromalistik.7045 Member ✭✭✭

    I too dude :cry:

  • erthebear.8109erthebear.8109 Member ✭✭
    edited May 22, 2020

    Can't get in, even though I was ingame a few minutes ago.

    Build: 103632
    Error Code: 42:4:7:561

    then

    Build: 103632
    Error Code: 58:11:1:812

  • Same, appears to be down.

  • jul.7602jul.7602 Member ✭✭✭

    Unable to log in.
    Build: 103632
    Error Code: 42:4:7:561

  • Qori.9671Qori.9671 Member ✭✭

    me too just circle spinning at login screen

  • Login server seems to be down right now.

    | Solemn [DoM][Fw][PAL][shrd] |
    | NSP (main) | Anvil Rock (alt)

  • anjo.6143anjo.6143 Member ✭✭

    Here is down too, cant reconnect

  • KingPuki.1075KingPuki.1075 Member ✭✭

    Same here, and i just started an alt acount on NA :expressionless:

  • I just get a straight up connection failed when trying to login

  • Qori.9671Qori.9671 Member ✭✭

    Oh they better not roll this back LOL , I just did so much of my legendary collections for the last 48 hr ><

  • KingPuki.1075KingPuki.1075 Member ✭✭

    EU down too

  • kharmin.7683kharmin.7683 Member ✭✭✭✭

    @SoulSlavocracy.4902 said:
    Login server seems to be down right now.

    Just before reset, too. Awesomesauce.

    I am a very casual player.
    Very.
    Casual.

  • Justine.6351Justine.6351 Member ✭✭✭✭

    yep same now 58:11:1:812

    Anet buff me :-(
    Make me good at game!

  • Moira Shalaar.5620Moira Shalaar.5620 Member ✭✭✭

    My guild was in the middle of running a meta when everyone was kicked out and now none of us can log in. We are all NA. Are the servers down?

  • kharmin.7683kharmin.7683 Member ✭✭✭✭

    I am a very casual player.
    Very.
    Casual.

  • Rapidstabber.9325Rapidstabber.9325 Member
    edited May 22, 2020

    Can't login Get a connection failed
    Build: 103632
    Error Code: 3005:1056:2:514

  • I am unable to log in.

  • Getting Login Error messages on the EU side too.

  • Blur.3465Blur.3465 Member ✭✭✭

    Yeah I logged in but I'm bombarded with error codes in game.

  • Same, I hope dont roll back

  • anjo.6143anjo.6143 Member ✭✭

    Me→ 58:11:1:812

  • Randulf.7614Randulf.7614 Member ✭✭✭✭

    EU working sorta. Slow and error messages popping up, but I got in.

    Does not compute

    What sleep is here? What dreams there are in the unctuous coiling of the snakes mortal shuffling. weapon in my hand. My hand the arcing deathblow at the end of all things. The horror. The horror. I embrace it. . .

  • Moira Shalaar.5620Moira Shalaar.5620 Member ✭✭✭

    my whole guild is having this same issue

  • Slothy.8176Slothy.8176 Member ✭✭

    I can't get in My NA account too

  • djgLXXII.1907djgLXXII.1907 Member ✭✭

    Same here. Can't log in!

  • Tanith.5264Tanith.5264 Member ✭✭✭

    Ah, well, I was gonna finish a re-read of The Stand tonight anyway... ;)

  • Anyone know whats going on?

    The game client was unable to connect to the log-in server. Please restart your client and try again. If the problem persists, contact Customer Support for assistance at http://support.guildwars2.com.

    Build: 103632
    Error Code: 58:11:1:812

  • The same here,

    Build: 103632
    Error Code: 42:4:7:561

  • I can't login as well

  • Taril.8619Taril.8619 Member ✭✭✭

    On EU, I was playing just fine (Logged in a few hours ago though) but just started getting spammed with "LOG IN SERVERS ARE DOWN LOG IN SERVERS ARE DOWNLOGINSEVERSAREDOWNLOGINSERVERSAREDOWN!" what felt like 4000 times per minute...

    Seems to be some sort of server malfunction across both regions.

    Cat: Meow.

  • Blanche Neige.7241Blanche Neige.7241 Member ✭✭✭

    Looks like it's fixed now, i was able to go back in after having been kicked out.

  • Same, can't log in... nothing yet on their twitter page or here to indicate they are even aware. :'(

  • youle.5824youle.5824 Member ✭✭

    Same cant login after getting err logged out on NA.

  • Ayrilana.1396Ayrilana.1396 Member ✭✭✭✭

    They're back up now or at least for me. No roll back in case anyone was worried about that.

  • I cant log in as well ?? Any word on what is going on?

  • zethra.8491zethra.8491 Member ✭✭

    also cant log in
    build:103632
    Error code- 58:11:1:812

  • It has been down for about 20 minutes and I only just now was able to log in to the forums and the game client. I also had the"the game client was unable to connect to the login server" error message.

  • Turtle.4678Turtle.4678 Member
    edited May 23, 2020

    Looks like they just fixed it.

  • Looks like the login server(s) are back up. I'm in now.