Blackscreen without any warning; constantly crash while playing Stronghold of the faithful

Got this problem since I bough my new PC one year ago. Graphics Card Driver is up to date. Repaired the TMP at least two times. Can play every other and latest game without any problems. Black screens won't show any log though. This log appears every time I enter the Stronghold.

--> Crash <--Exception: c0000005
Memory at address 00000000`00000008 could not be readApp: Gw2-64.exePid: 3604BaseAddr: 00007FF7171F0000ProgramId: 101Build: 104120Module: amdvlk64.dllWhen: 2020-05-29T22:26:41Z 2020-05-30T00:26:41+02:00Uptime: 0 days 0:00:50Flags: 0

--> System <--Name: 3702b1a8IpAddr: xxxProcessors: 16 [AuthenticAMD:15:1:0]OSVersion: Windows 10.0 (64 bit)

--> System Memory <--Physical: 24568MB/32718MB 75%Paged: 25954MB/37582MB 69%Virtual: 134208124MB/134217727MB 3%Load: 24%CommitTotal: 11628MBCommitLimit: 37582MBCommitPeak: 12126MBSystemCache: 6077MBHandleCount: 92096ProcessCount: 192ThreadCount: 2631

--> Process Memory <--Private: 4569MBWorkingSet: 3142MBPeakWorkingSet: 3683MBPageFaults: 2336209

--> Memory Category Usage (Inclusive) <--[Category] [size(MB)] [Count]
Root 912.95 637840
Programmer Data 643.70 261184
Game 347.61 187958
VRAM 251.94 27538
Content 227.18 58887
Uncategorized 181.90 364220
Engine 160.54 59190
Text 99.66 14899
Collections 93.75 5091
Model-Programmer 93.16 11008
Dictionary 92.15 1484
Model Granny 91.80 2978
VRAM - Gr Postproc 71.67 20
Art Assets 70.63 2503
Character Models 59.45 643
Gr 53.62 41745
Composite Models 42.65 218
Gr Umbra 40.82 1928
Composite Tex 37.31 140
Composite Tex Pool 37.31 140
VRAM - DDI Shader 36.31 25351
I/O 31.09 976
VRAM - DirectX Geo Buffers 30.56 1520
VRAM - Character Tex 30.09 104

--> Memory Category Usage (Exclusive) <--[Category] [size(MB)] [Count]
Content 227.18 58887
Uncategorized 181.90 364220
Text 99.66 14899
Dictionary 92.15 1484
Model Granny 91.80 2978
VRAM - Gr Postproc 71.67 20
Gr Umbra 40.82 1928
Composite Tex Pool 37.31 140
VRAM - DDI Shader 36.31 25351
VRAM - DirectX Geo Buffers 30.56 1520
VRAM - Character Tex 30.09 104
Archive 29.75 219
Character Packfile 16.52 61
VRAM - Prop Tex 13.73 80
VRAM - UI Textures 13.31 258
Composite 12.70 1938
Collide Havok 9.41 8824
Audio FMOD 9.00 979
VRAM - Composite Tex 8.67 27
VRAM - Gr Shadow 8.00 1
Effect Packfile 6.33 25
VRAM - Character Geo 5.89 42
VRAM - Map Env Tex 5.71 15
Game 5.68 34763

--> Error Logs <--22:26:10Z NULL REWARD TRACK: B9C00998-085F-E111-BBF3-78E7D193622222:26:10Z NULL REWARD TRACK: B9C00998-085F-E111-BBF3-78E7D193622222:26:10Z Content is referencing a propID that doesn't exist propId='2060856777727115863'22:26:11Z Texture missing mip chain: 0x01523d22:26:11Z Texture missing mip chain: 0x01523f22:26:12Z Texture missing mip chain: 0x00dd6d22:26:13Z Texture '0x03539b' dimensions too small22:26:13Z Loading '0x03539b' texture failed22:26:13Z Model '0x20a992': Permutation 'stoweda' not found, auto selecting permutation22:26:14Z Model '0x079941': Permutation 'default' not found, auto selecting permutation22:26:22Z Texture missing mip chain: 0x19d40722:26:22Z Texture missing mip chain: 0x19d40822:26:22Z Texture missing mip chain: 0x19d40a22:26:22Z Texture missing mip chain: 0x19d40b22:26:22Z Texture missing mip chain: 0x19d40c22:26:40Z NULL REWARD TRACK: B9C00998-085F-E111-BBF3-78E7D193622222:26:40Z NULL REWARD TRACK: B9C00998-085F-E111-BBF3-78E7D1936222Crashed at 22:26:41Z

--> DirectX Device Info <--VendorId = 0x1002DeviceId = 0x731fVersion = 0.0.0128.0137Description = AMD Radeon RX 5700 XTCompat = 0x00000000VidMem = 0 MB

This is the issue: amdvlk64.dll

You can google troubleshooting tips.

Good luck.

Reinstalled the game. Random blackscreens are still a thing. Is it possible because my AMD does not support DirectX 9?

Did you look up the solutions to the .dll issue?

I talked with a friend about the amdvlk64.dll. He found some proposed solutions, but not for Guild Wars specific. It seems old versions of this file are still present in the system. In my case it's the same thing: https://www.bilder-upload.eu/bild-5426b0-1591203219.png.html

So, some people suggest to delete the whole Driver and reinstall via DDU: https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Your opinion?

It looks like an AMD graphics driver. Probably best to do a clean install of your graphic card's drivers.

Good luck.

I know its an old thread but i got also black screens recently while i'm playing and amd knows this issue,waiting for a fix!!From latest amd drivers,known issues.Some users may still experience black screen or system hang issues during extended periods of gameplay. AMD will continue to monitor and investigate reports of these issues closely.

Thank you for the update!