Issue with Accidentally Buying Adoption Licenses — Guild Wars 2 Forums
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Issue with Accidentally Buying Adoption Licenses

DragonSlayer.1087DragonSlayer.1087 Member ✭✭✭
edited June 24, 2020 in Account & Technical Support

I recently tried to purchase 15 Curious Creatures Adoption Licenses at the Gem Store. After getting the Gems, I thought I purchased it... Turns out I bought the Desert ones, which I already unlocked all of them. Now I have 15 of these things in my storage... That's $70 down the drain.

I submitted a ticket to ANET to see if I can exchange it. Waiting for their response.

EDIT: Looks like, there's no way to really even warn you if you already have at least a mount from that specific License Type.
:'(

Comments

  • Friday.7864Friday.7864 Member ✭✭✭

    Well, nothing we can do to help.
    They will likely just tell you to destroy them and refund the gems, even if you have to wait a bit for an answer.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    From the Wiki:
    It is possible to buy more licenses than there are skins; if this occurs support must be contacted for a refund.

    So, no need to worry. You will be refunded.

  • DragonSlayer.1087DragonSlayer.1087 Member ✭✭✭

    @Inculpatus cedo.9234 said:
    From the Wiki:
    It is possible to buy more licenses than there are skins; if this occurs support must be contacted for a refund.

    So, no need to worry. You will be refunded.

    Thanks.

    i’m still waiting for their reply. I updated my ticket to include screens and order number.