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LAG LAG LAG - Anet please stop ignoring the community on this! - [Merged]

Xenn.1602Xenn.1602 Member
edited September 8, 2020 in Account & Technical Support

a few months before COVID19 it already started. I'm saying this because COVID19 made number of active players grow. But this doesn't seem to be the root cause;
sever lagg used to be an issue of full WVW servers when zergs were battling, which was already a bad thing, but now;

server lagg on random pve maps at random times of day at random days... We experience massive lag on almost empty map instances in the morning.. In pvp which was never the case before. And wvw has become even worse.. Often a decent duel can't take place in evening hours....

Anet please stop ignoring the community, put this on your "Known Issues List" and let the community know what you are doing about this!

Thanks in behalf of myself and the entire community

<13

Comments

  • Jarilo.6204Jarilo.6204 Member ✭✭

    I'm here due to lag, it's really terrible

  • The lag I'm seeing looks like a software bug rather than network related. It adds about 1 second to many commands before the progress bar actually begins to move while other functions continue to act normally. This started a month or so ago and never goes away, regardless of the map. I'm really getting sick of it.

  • Randulf.7614Randulf.7614 Member ✭✭✭✭
    edited June 24, 2020

    The pve issues seem restricted (at least on EU servers I am on) to PoF and apparently LS4 as well.

    But yes, after this number of weeks, they need to tear up their rule about not being allowed to talk to the community and start addressing the freezes and skill lag. If more info is needed, I am sure we can provide it

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  • Aaralyna.3104Aaralyna.3104 Member ✭✭✭✭

    @Randulf.7614 said:
    The pve issues seem restricted (at least on EU servers I am on) to PoF and apparently LS4 as well.

    But yes, after this number of weeks, they need to tear up their rule about not being allowed to talk to the community and start addressing the freezes and skill lag. If more info is needed, I am sure we can provide it

    I also have it at Icebrood saga (ever since bjora marches came live), but mostly long loading to these maps and still playable unlike Thunderhead Peaks. I haven't experienced extreme skill lag and freezes on normal PoF maps. I did experience occasional skill lag last week in fractals and also on the strike of current festival. I don't know whats going on, servers, bad coding,... EU player here but this happens in NA as well. When PoF came out, as well as Lws4 I had no issues with skill lag or freezes at all no matter how many ppl were around. It started when Icebrood came out for me.

  • Orack.9756Orack.9756 Member ✭✭

    @Xenn.1602 said:
    a few months before COVID19 it already started. I'm saying this because COVID19 made number of active players grow. But this doesn't seem to be the root cause;
    sever lagg used to be an issue of full WVW servers when zergs were battling, which was already a bad thing, but now;

    server lagg on random pve maps at random times of day at random days... We experience massive lag on almost empty map instances in the morning.. In pvp which was never the case before. And wvw has become even worse.. Often a decent duel can't take place in evening hours....

    Anet please stop ignoring the community, put this on your "Known Issues List" and let the community know what you are doing about this!

    Thanks in behalf of myself and the entire community

    Well it's not that random.
    It's basically S4 and S5, never get any lag in hot, S3, core tyria or pof despite the fact than I farm them a lot.
    (dunno for WvW still not playing this mod yet)
    From my pov, if you've problem with other map is more a config/co/optimisation issue.

    But for the 2 last season I agree, most of the time it's just unplayable even when I'm away from meta zerg.
    S5 is pretty new so maybe to much player, but lot of S4 map are not that popular outside specific schedule.

    (Ofc I can be wrong, but that what I always encounter)

  • crepuscular.9047crepuscular.9047 Member ✭✭✭✭
    edited June 25, 2020

    WvW always lags for me with big zerg fights, I can understand this as I work within enterprise IT services at my last job, there is no way around the technology limitation
    ... even the cash beefed Blizzard still can't help kitten up Asmongold with his raid on Orgrimmar in WoW:C :lol:

    The source of the lag can be trace down to a common cause, the amount of player skill used within an area, nothing demonstrates this more than world boss fights
    Got worse and worse with every expansion thanks to the increase of sources that gives quickness and alacrity

    gotta love the adrenaline rush when I see my ping spikes from mid 200 to 1000-3500 range at Teq as soon as the first group of mob spawn when the battery defend phase starts, holding tight and fingers crossed to register a few hits, and most importantly not d/c.


    The only way I can think of is to mitigate this is Anet change the meta to encourage smaller zerg fights
    .. no down state certainly will help, because as soon as a player is dead he cant spam any more skills in the area

    as for PvE, reducing the map population by 1/3 will help

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  • disForm.2837disForm.2837 Member ✭✭

    gotta love the adrenaline rush when I see my ping spikes from mid 200 to 1000-3500 range at Teq as soon as the first group of mob spawn when the battery defend phase starts, holding tight and fingers crossed to register a few hits, and most importantly not d/c.

    Still new to the game, nothing like trying to finish the achievements on a full Teq map. Jumping the waves it's like a mini-game for me, i have to guess when the wave will come, may be anywhere between 1s-5s or most likely, i never see it coming, it just hit me. I must look like a kitten for other players, jumping completely out of sync.

  • I started lagging in pvp like 2 days ago till now, before that it was all good.

  • Jelle.7856Jelle.7856 Member ✭✭

    Over the past few weeks, been having consistent lag spikes of 2000+ ping. Extremely frustrating in pvp when everything stops moving, and when you come back, you're dead

  • i mean ... a lot of players have big issues, some maps r not playable and a lot of players have this lag-problem. but i cant find any statement of anet about this. are they ignoring the players?

  • certain times of the day the game isn't playable. multiple disconnects. if i play a different game i have no issues. my guess is if you don't support with your wallet you have no voice......frustrating

  • Deimos.7901Deimos.7901 Member ✭✭
    edited June 28, 2020

    The most laggy Maps are from PoF and LS4 . Talking about LS4 Thunderhead Peaks is not playable at all right now spike's lags 500-2000 ping all time.
    Anet dont give a Fcare , same like WvW ("we know about wvw problem lagss lagss , we know how to fix it but we didn't do anything ") .Right now they dont care about EU serwers and players ,this is my point of view about all of this situation.................

  • Ok, so, I did a lot more research after my last post about the lag issue, here is what I found.

    First Definitions:
    Game serve _ - the server you actually connect to in order to play the game, different maps can have different game servers, but certain game servers are shared between instanced content due to low player count per instance. When you “lose” connection to the game server you are not able to send or receive data (packets) to the game server to move your character and use skills and the like.
    _Log-in server
    - also commonly called the friends list server, this server handles the transactions between game servers, including the friends list, squad and team invites, chat functionality. You can lose connection to the log-in server without losing connection to the game server or the name server. (note that for GW1 Log-in server also doubled as the name server, and when you disconnected from it you would lose connection to the game, in GW2 the Log-in server is separate)
    _Name server _- the server that acts as the authenticator allowing you in the game and coordinates how the game server delivers information in packets back to the clients. Losing connection to the Name server causes your client to disconnect from the game.

    What is hapening:
    1) The Name server that Arenanet uses also conducts load balancing, not based purely on location or distance from the server, but instead based upon load for each map you join determined when you join it. The load balancing list is akin to different buckets for each and every game server, and as of late is rusting and pitting at the rim. In normal conditions, any overflow will cause the game server’s balancing list to “de-prioritize” packets from the game server to be “queued”. In today’s condition, it appears that the load balancing list buckets are much too small to handle each game server’s load, allowing overflows to occur regularly, and the jagged edges occasionally causing some players to seep into the same “queued” state without an overflow actually occurring.
    2) I heard from a personal contact who is knowledgeable in cloud and network technology, who stumbled on a reddit post that claims another (3rd) person is able to “trace” a multi-layer packet path through to the game server in Amazon Web Services (“AWS”) the cloud provider that Arenanet switched to several years ago. This 3rd person found that between the Layer 2 and Layer 3 networking for the game server to the Name server that the game server’s packets were being “dropped” and thereby “queued”.
    This represents a perfect storm, one where incoming data overwhelms the game servers on intake, forcing the game servers then to ask the name server to load balance and ask which connections to de-prioritize, and for data packets to be queued for those connections. Essentially, all of the incoming data consumes the bandwidth / compute cycles that the game servers have, and do not allow the game servers to send out data packets to certain de-prioritized clients.
    You can see this on the impacted client via the blinking skills, other character models walking in the direction they were last walking in, and mobs doing nothing. When the game server finally catches up, you have a fast forward action going on, at 10x speed of what has happened, and what should show on your screen. If you talk to your teammates when it happens they will say you moved around and used skills, but didn’t dodge red/orange. So long as your skills were off-CD when you got de-prioritized you can use your skills including weapon skills, utility skills, elite, heal, and f-skills. You can sometimes swap weapons / legends as well, and then use those skills on the “offhand”. This is all despite having nothing happen on your impacted account's screen to indicate that you have moved or that you used a skill, the packets telling your what is happening in the game, and by extension what you are doing, is queuing up, but your action packets are being accepted by the game server. Unfortunately, unless Arenanet better coordinates with AWS to configure the game server limit and the name server list limit, less players play on a particular node / server to prevent the overflow condition, there isn't much that can be done about this issue on a permanent basis.
    Arenanet could adjust downward the data collection, so as to allow more bandwidth to send out data packets to clients, but still doesn't change the fact that the game servers are overwhelmed. Also, doing so may allow some parties to take advantage of not having so much data sent back to the mother-ship, so to speak, to devise ways to circumvent safeguards. The game may also stop working without the collected data, or work terribly.

    Things you can do:
    1) Avoid playing on certain maps that are very active to avoid de-prioritization (this is not a viable solution, which is why we are complaining to ANET).
    2) Avoid playing certain game modes or sub-game modes that have a lot of concurrent players during prime time such as WvW, PvP, Raids, Fractals, Strikes (again, not a viable solution, which is why we are complaining to ANET).
    3) Use a VPN specifically designed for gaming. In certain cases this VPN can put you lower in the bucket so to speak, but its not 100% certain why this is the case. This has reportedly worked very well for some OCX players.
    4) Do the in game ping test / character select screen or restart client trick. This trick has been around for several years. On map load, have your game options open, and observe the ping for the game server to you in the lower right hand part of the window. If it's not your normal ping (if your normal ping is 100 and it is 300+) on map load then you are likely de-prioritized and will have server lag. Then use your options menu and go to character select screen, and then log back in on the same character. You may need to do this up to 3 times before confirming that you have to fully restart the client. If you restart the client twice, then the map appears to not have remaining space left for you not to be de-prioritized.

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  • Deimos.7901Deimos.7901 Member ✭✭

    @VoxShatterfall.5470 You got right about reserch. At the end you wrote with :

    1) Avoid playing on certain maps that are very active to avoid de-prioritization (this is not a viable solution, which is why we are complaining to ANET).
    2) Avoid playing certain game modes or sub-game modes that have a lot of concurrent players during prime time such as WvW, PvP, Raids, Fractals, Strikes.

    I know what's going on but it's equally i can stop playing this game becouse WvW, PvP, Raids, Fractals, Strikes and events that all what i do.
    In the end it doesn't change the fact that Anet serwers a are in a deplorable condition - they need fix this or many Players just stop playing.

  • arukAdo.2047arukAdo.2047 Member ✭✭

    Ive got a strong feeling that anet isnt the biggest client of amazon, im sure amazon servers deal with bigger figures than gw2 player base, and probly with decent performances.
    You say anet should coordinate with amazon for better handling on limits, but shouldnt amazon just force them to do it in that case?
    Wouldnt that be amazon job to tell theres something kitten on anet config?
    Its been several years now they are on amazon, and everything was fine ... lets say at least before covid.
    Could it be that they lowered the numbers of servers? and upped the limits (per server) that way? And in that case its just lacking capacity...?
    If its a capacity issue you can try to change the config as you want it wont really help in the end, unless you disallow clients to connect (login queue...)

  • I would like to add my voice to the many. The lag has increased in frequency as well as severity. I know it's not our internet or our computers as everything else works just fine. Devs, this issue makes your game unenjoyable at times. To a point where my husband gives up and plays something else. More and more.

  • Fleabite.7528Fleabite.7528 Member ✭✭✭

    Echoing previous. S3 and S4 maps have been challenging for weeks. Thunderhead keep is presently unplayable (really), due to a lag time of c1.5 seconds.

    Very disappointed to see this continue.

  • Ubi.4136Ubi.4136 Member ✭✭✭✭
    edited July 4, 2020

    @Xenn.1602 said:
    a few months before COVID19 it already started. I'm saying this because COVID19 made number of active players grow. But this doesn't seem to be the root cause;
    sever lagg used to be an issue of full WVW servers when zergs were battling, which was already a bad thing, but now;

    server lagg on random pve maps at random times of day at random days... We experience massive lag on almost empty map instances in the morning.. In pvp which was never the case before. And wvw has become even worse.. Often a decent duel can't take place in evening hours....

    Anet please stop ignoring the community, put this on your "Known Issues List" and let the community know what you are doing about this!

    Thanks in behalf of myself and the entire community

    The lag in huge wvw fights has always been there, server side, affects only skills. But the current trouble began when they switched to amazon hosted servers. And the problem isn't confined to wvw anymore, now it's on pve maps that are empty. Not once an hour, but every minute of every hour. You can see attacks not fire, the auto attacks speed up and slow down (or even stop).

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  • TheQuickFox.3826TheQuickFox.3826 Member ✭✭✭✭
    edited July 4, 2020

    Try to determine what kind of lag you get:

    https://help.guildwars2.com/hc/en-us/articles/230665187-How-to-Address-Lag

    1. Network lag / high PING / packet loss / server lag:

    If you experience (network based) lag, please look at the following troubleshooter:
    https://help.guildwars2.com/hc/en-us/articles/201862998-Troubleshooting-Connectivity-Issues
    This allows you to determine if the lag is caused on your own network, with your ISP or at the ArenaNet server.
    It can also help to test if the lag goes away when you use a wired network connection instead of WiFi.
    When you post here, make sure to mention your ping times, location and ISP and if you play on EU or NA servers.
    Most players have a good connection to the ArenaNet servers. For example. My ping is between 30 and 50. Connecting from ZeelandNet.nl ISP to ArenaNet EU servers. If many players post connection issues with certain locations or ISP, it may help to find sub-optimal routing problems between certain ISPs and the ANet servers.

    .

    2. Low FPS / stuttering / display lag / rendering lag:

    The issue is on your local computer. You can address the lag by optimizing your graphics / rendering settings.
    https://help.guildwars2.com/hc/en-us/articles/231263748
    Guild Wars 2 is known to be laggy in some circumstances where many players are engaging together. For example during world boss battles and large WvW battles. This can be addressed by lowering the settings Character Model Limit and Character Model Quality.

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  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Ubi.4136 said:

    @Xenn.1602 said:
    a few months before COVID19 it already started. I'm saying this because COVID19 made number of active players grow. But this doesn't seem to be the root cause;
    sever lagg used to be an issue of full WVW servers when zergs were battling, which was already a bad thing, but now;

    server lagg on random pve maps at random times of day at random days... We experience massive lag on almost empty map instances in the morning.. In pvp which was never the case before. And wvw has become even worse.. Often a decent duel can't take place in evening hours....

    Anet please stop ignoring the community, put this on your "Known Issues List" and let the community know what you are doing about this!

    Thanks in behalf of myself and the entire community

    The lag in huge wvw fights has always been there, server side, affects only skills. But the current trouble began when they switched to amazon hosted servers. And the problem isn't confined to wvw anymore, now it's on pve maps that are empty. Not once an hour, but every minute of every hour. You can see attacks not fire, the auto attacks speed up and slow down (or even stop).

    Just wondering...if the current trouble began when ArenaNet switched to the Amazon hosted servers, why have the laments only started in the last few months? Been on AWS since Path of Fire release. Why weren't the forums on fire at PoF's release, when there were surely lots of players in the maps?

  • arukAdo.2047arukAdo.2047 Member ✭✭
    edited July 5, 2020

    I guess this person though they switched to amazon like 3 weeks/months ago, but its nearly 3 years now.
    Also if a map is empty... how do you know its lagging? you cannot tell how many players are in a map anyway, theres no indicator. You can figure if its full, sure, but you cannot figure the exact numbers.

  • melody.2601melody.2601 Member ✭✭✭

    Posting here, just because this Thread will be removed soon, there is no Lag, no Issues, no Problems, nothing.
    Everything works perfectly fine.

  • Hannelore.8153Hannelore.8153 Member ✭✭✭✭
    edited July 5, 2020

    Please stop telling people this is a personal problem when map chat is literally being spammed with it when it happens.

    And there's videos all over YouTube of the WvW lag etc. from all sides.


    Lately even getting maps of the same IP at metas, which not only makes LFG hard but increased lag since both map instances are running on the same node for some reason, presumably downsizing of resources. Checked the PoF maps when I had lag--same thing, multiple maps with the same IP. Looks like part of the problem is ArenaNet is trying to cluster on fewer individual nodes.

    What's the point of even having map caps if you're going to do this?

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  • arukAdo.2047arukAdo.2047 Member ✭✭
    edited July 5, 2020

    I believe the client wouldnt be able to handle a single map with the population that equal to many capped maps.
    Not without a massive update on the way they display players/mounts models, but its probably not within their possibilities.
    Edit: also forgot projectiles... and the skills effects... definitly sound unlikely
    Also having the same ip for different maps isnt new or bad by itself, but if they increased the number of maps on a node then yes, that would explain the issues.

  • Aaralyna.3104Aaralyna.3104 Member ✭✭✭✭

    The lag issue wasnt around all the time. In past the PoF maps ran fine. Lws4 ran fine... I started to experience loading screen lags ever since Icebrood saga (at first only LA and Bjora Marches, lately any loading screen) and since Bjora Marches I experienced lags in PoF, Thunderhead Peaks (unplayable at meta in south). Last week even Verdant Brink was lagging for me (as in you gather flax and it takes a full minute before it was finally in my backpack, today it seemed fine in Verdant Brink tho). All the time, others had the same issue and mentioned it.

  • Maat.3940Maat.3940 Member ✭✭

    @Xenn.1602 said:
    a few months before COVID19 it already started. I'm saying this because COVID19 made number of active players grow. But this doesn't seem to be the root cause;
    sever lagg used to be an issue of full WVW servers when zergs were battling, which was already a bad thing, but now;

    server lagg on random pve maps at random times of day at random days... We experience massive lag on almost empty map instances in the morning.. In pvp which was never the case before. And wvw has become even worse.. Often a decent duel can't take place in evening hours....

    Anet please stop ignoring the community, put this on your "Known Issues List" and let the community know what you are doing about this!

    Thanks in behalf of myself and the entire community

    Unfortunately, I am not able to play either. It disconnects every minute or so. Been playing for about 4 and a half years and I've never had to log out of the game because I was unable to do content. I won't even touch Fractals till this gets fixed. :( I hope they get on to it. If they do, they might not announce it, who knows. But let's keep a close eye on this situation and start writing here if we see it resolved. It's up to them what type of communication strategy they're opting with. Obviously there is much we don't know.

    Imma just plays the game, if I can, when I can, regardless of whether Anet starts talking to its player base or not.

    The only thing I don't get is the lack of acknowledgment of technical issues like these. It's very weird and I can only hope that the company is doing alright.
    We'll find out sooner or probably later.

  • uuuggg, you don't know how much this is pissing me off now. now i'll admit i notice something awhile back when drizlewood was released, and that was mainly reactionary lag, which i think that would be on there end as i pop an updraft and nothing happens for a few seconds then the npc goes flying, which these delayed effects could be a reason why i been dieing a lot recently, which suck cuz that means thing are coming in, but not going out. but today ooo boy, i did been doing DS and this is the 1st time kitten like this has happened where all my skills just all sudden pop off at once, and just got finished with WvW ooo boy, i don't even think any skills were popping, and i'll admit i have conspiracy theories about other Servers boosting zergs ping when they get in combat, but really i'll even admit i have kitten internet, and i don't like being "That Guy" that kitten about everything. And i can understand that there will be lag in WvW, i kinda expect that but to the lv where i get beaten down and i'm not even at that location, reset the kitten servers, get newer ones that can work Harder, Better, Faster, Stronger, and keep the same limits on those servers. i'm all most at a point where if i see a dev to tell you hey it there seems to be a lot of packets dropping can you do something about this plz.

  • crepuscular.9047crepuscular.9047 Member ✭✭✭✭
    edited July 7, 2020

    avg 250 ping shot up to avg 4500 ping and missed the Teq fight hitting thin air

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  • The lag is still getting worse.. the wvw fights look like cartoon fights.. so much lag that people see frames. Please anet.. I love this game. Fix the lag. PLEASE

  • DemonSeed.3528DemonSeed.3528 Member ✭✭✭✭

    Extreme lag today, also the login servers are all over the place, at which currently for me I'm unable to even log in my EU acc.

  • Thorgald.2485Thorgald.2485 Member ✭✭

    Did a little experiment today and logged into the game through GeForce now (which is pretty sensitive to dips in network performance) and guess what? It didn't say anything even during really bad lag spikes.... I didn't even get the unstable connection icon pop up...... No compensation in streaming quality, nothing.

    This is all on A-Nets side.

  • ReActif.9251ReActif.9251 Member ✭✭✭
    edited July 8, 2020

    Your reactions without log or traceroute to know the factual elements and server in question or if it is really related to the server or to the transport or your ISP comes back to contact a hotel chain and howl while crying that the bed is null, without saying of which hotel it is nor the room number. Or cry that the gas station has pumps that do not work without saying which one it is and found that the tanker is making fun of you for not reacting, seriously ... you do not understand or is the concern in your complaints?

    So instead of spending hours complaining, read the posts on how to report a problem and make the kitten traceroute and provide it and maybe you will even discover that the lag comes from a bridle of your ISP during this period of Covid and that the game has nothing to do with it and we will see if you can complain to it or come and say that finally you were wrong, I doubt it, most will continue to complain because complain it's easy, but complain, those who know how to report a problem play them, and somewhere it will sort.

    Against anyone who provides factual material that is useful, we can discuss the reasons and attempted mediation with either ArenaNet or the ISP.

    And Google and the specific posts are there to say how to do all this, if after searching and reading you boredom bnen undergo the lag and savor ... Who seeks a solution finds it! Who just wants to complain well he complains.

  • Hesione.9412Hesione.9412 Member ✭✭✭

    @crepuscular.9047 said:
    as for PvE, reducing the map population by 1/3 will help

    Which will make meta events in some maps, such as Auric Basin, Tangled Depths, and Dragonstand, fail due to insufficient player numbers. Assume 90 players per map IP. For Auric Basin and Tangled Depths, that would average around 15 ppl per lane. For Dragonstand, it would be around 20. For central Tyria, it would be about 20 people per wurm for triple trouble.

  • crepuscular.9047crepuscular.9047 Member ✭✭✭✭

    @Hesione.9412 said:

    @crepuscular.9047 said:
    as for PvE, reducing the map population by 1/3 will help

    Which will make meta events in some maps, such as Auric Basin, Tangled Depths, and Dragonstand, fail due to insufficient player numbers. Assume 90 players per map IP. For Auric Basin and Tangled Depths, that would average around 15 ppl per lane. For Dragonstand, it would be around 20. For central Tyria, it would be about 20 people per wurm for triple trouble.

    those maps doesnt have massive lag spikes due to some factors

    • the burn phases are happening at different intervals
    • players are more spread out as opposed to all stacking at a single point
    • there are more boss mechanic that interrupts players attack; Karka Queen is probably the best example, people have massive skill lag, but as soon as KQ takes down a bunch of player with her roll the skill lag disappears
    • HoT and PoF are probably running on different tiered servers to handle the larger maps

    another possible factor, as I have some experiences with IT infrastructure migration, and just my hypothesis
    each unique map is basically a virtual machine image, and in my experience, a migrated virtual machine image will not always perform on par with one that was built fresh on the new mainframe

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    Praise the Inevitable Eternal Transcendent King Palawa Ignacious Joko, the Beloved and Feared Undying Eternal Monarch of All !!!
    ... til Aurene ate him for dessert 😭
  • Hesione.9412Hesione.9412 Member ✭✭✭

    @crepuscular.9047 said:

    @Hesione.9412 said:

    @crepuscular.9047 said:
    as for PvE, reducing the map population by 1/3 will help

    Which will make meta events in some maps, such as Auric Basin, Tangled Depths, and Dragonstand, fail due to insufficient player numbers. Assume 90 players per map IP. For Auric Basin and Tangled Depths, that would average around 15 ppl per lane. For Dragonstand, it would be around 20. For central Tyria, it would be about 20 people per wurm for triple trouble.

    those maps doesnt have massive lag spikes due to some factors

    • the burn phases are happening at different intervals
    • players are more spread out as opposed to all stacking at a single point
    • there are more boss mechanic that interrupts players attack; Karka Queen is probably the best example, people have massive skill lag, but as soon as KQ takes down a bunch of player with her roll the skill lag disappears
    • HoT and PoF are probably running on different tiered servers to handle the larger maps

    another possible factor, as I have some experiences with IT infrastructure migration, and just my hypothesis
    each unique map is basically a virtual machine image, and in my experience, a migrated virtual machine image will not always perform on par with one that was built fresh on the new mainframe

    Your suggestion was to reduce PvE map population by 1/3. Your comments above are unrelated to your suggestion to reduce player map population by 1/3. You're moving the goalposts.

  • Healix.5819Healix.5819 Member ✭✭✭✭

    @Hesione.9412 said:
    Which will make meta events in some maps, such as Auric Basin, Tangled Depths, and Dragonstand, fail due to insufficient player numbers.

    If they were actually going to drastically lower the caps, they would adjust the events to compensate. That said, these events scale for 3+ per lane.

  • Aaralyna.3104Aaralyna.3104 Member ✭✭✭✭

    I don't think the lags in PoF and so on have to do with the player amounts. Just went to Crystal Oasis for daily vista. In whole Amnoon I have seen 1 player only, yet the map lagged like crazy and also showed an average ping of 305 and nothing wrong with the internet on my side. Besides, when Pof was out the map had tons and tons of players and no lag.

  • crepuscular.9047crepuscular.9047 Member ✭✭✭✭

    @Hesione.9412 said:

    Your suggestion was to reduce PvE map population by 1/3. Your comments above are unrelated to your suggestion to reduce player map population by 1/3. You're moving the goalposts.

    get your context right, i had always referenced world boss, you're the one that's moving the goal post, dont say you have finished reading a book by just reading the final page

    this is what I wrote

    @crepuscular.9047 said:
    .
    .
    .
    The source of the lag can be trace down to a common cause, the amount of player skill used within an area, nothing demonstrates this more than world boss fights
    .
    .
    .
    The only way I can think of is to mitigate this is Anet change the meta to encourage smaller zerg fights
    ... no down state certainly will help, because as soon as a player is dead he cant spam any more skills in the area
    as for PvE, reducing the map population by 1/3 will help

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  • Mauzi.5892Mauzi.5892 Member ✭✭✭

    @Healix.5819 said:

    @Hesione.9412 said:
    Which will make meta events in some maps, such as Auric Basin, Tangled Depths, and Dragonstand, fail due to insufficient player numbers.

    If they were actually going to drastically lower the caps, they would adjust the events to compensate. That said, these events scale for 3+ per lane.

    Still, not the way to go. If it were me, I would increase the player cap.
    Decreasing it seems like a cheap solution. This is a MMO after all. I like seeing lots of players at events.

  • Hesione.9412Hesione.9412 Member ✭✭✭

    @crepuscular.9047 said:

    @Hesione.9412 said:

    Your suggestion was to reduce PvE map population by 1/3. Your comments above are unrelated to your suggestion to reduce player map population by 1/3. You're moving the goalposts.

    get your context right, i had always referenced world boss, you're the one that's moving the goal post, dont say you have finished reading a book by just reading the final page

    this is what I wrote

    @crepuscular.9047 said:
    .
    .
    .
    The source of the lag can be trace down to a common cause, the amount of player skill used within an area, nothing demonstrates this more than world boss fights
    .
    .
    .
    The only way I can think of is to mitigate this is Anet change the meta to encourage smaller zerg fights
    ... no down state certainly will help, because as soon as a player is dead he cant spam any more skills in the area
    as for PvE, reducing the map population by 1/3 will help

    Your comment stands as "as for PvE, reducing the map population by 1/3 will help"

    You've continued to try to argue against me, by waving away my points which all relate to: reducing map populations by 1/3 will cause problems on multiple maps.

    I never talked about lag.

    As for you "i had always referenced world boss", no you didn't. as for PvE, reducing the map population by 1/3 will help doesn't relate to a world boss. Reducing map population by 1/3 would be a permanent change, irrespective of whether a particular world boss event was currently happening on that map. Irrespective of how far apart the world boss event is (e.g. triple trouble).

    Or did you mean, instead, that Anet should decrease map population by 1/3 only for the specific map where the specific world boss is occurring, and then lift the population cap afterwards? Or cap the number of players in a specific x, y, z location to 2/3 of what the current player limits are?

  • keenedge.9675keenedge.9675 Member ✭✭✭
    edited July 10, 2020

    @crepuscular.9047 said:
    The source of the lag can be trace down to a common cause, the amount of player skill used within an area, nothing demonstrates this more than world boss fights

    agreed

    Judging by standing in town near the entry WP, it's amazing to see how many players do their fancy footwork which can only be done with macros or some injector.

    Lengthening the cooldowns in WVW did NOT help as a mitigation technique.

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  • Not to be that kitten but.... There is no lag in ba sing se.

    Seriously though, is it too much to ask for some acknowledgement of the very obvious problem?

  • Sheader.6827Sheader.6827 Member ✭✭✭

    Playerbase: I think I saw lag in the game.
    ANET: You didn't see lag.
    Playerbase: I did.
    ANET: You didn't, because its not there!

    If it were done when ’tis done, then ’twere well it were done quickly. That but this blow might be the be-all and the end-all—here.
    Macbeth Act 1, scene 7

  • @ReActif.9251 said:
    Your reactions without log or traceroute to know the factual elements and server in question or if it is really related to the server or to the transport or your ISP comes back to contact a hotel chain and howl while crying that the bed is null, without saying of which hotel it is nor the room number. Or cry that the gas station has pumps that do not work without saying which one it is and found that the tanker is making fun of you for not reacting, seriously ... you do not understand or is the concern in your complaints?

    So instead of spending hours complaining, read the posts on how to report a problem and make the kitten traceroute and provide it and maybe you will even discover that the lag comes from a bridle of your ISP during this period of Covid and that the game has nothing to do with it and we will see if you can complain to it or come and say that finally you were wrong, I doubt it, most will continue to complain because complain it's easy, but complain, those who know how to report a problem play them, and somewhere it will sort.

    Against anyone who provides factual material that is useful, we can discuss the reasons and attempted mediation with either ArenaNet or the ISP.

    And Google and the specific posts are there to say how to do all this, if after searching and reading you boredom bnen undergo the lag and savor ... Who seeks a solution finds it! Who just wants to complain well he complains.

    I did provide how to fix this situation:
    3) Use a VPN specifically designed for gaming. In certain cases this VPN can put you lower in the bucket so to speak, but its not 100% certain why this is the case. This has reportedly worked very well for some OCX players.
    4) Do the in game ping test / character select screen or restart client trick. This trick has been around for several years. On map load, have your game options open, and observe the ping for the game server to you in the lower right hand part of the window. If it's not your normal ping (if your normal ping is 100 and it is 300+) on map load then you are likely de-prioritized and will have server lag. Then use your options menu and go to character select screen, and then log back in on the same character. You may need to do this up to 3 times before confirming that you have to fully restart the client. If you restart the client twice, then the map appears to not have remaining space left for you not to be de-prioritized.

    Most of the lag people are talking about has to deal with how Anet does server load balancing. For some reason the game servers are being told to de-prioritize certain clients upon either entry of a map or when an overload condition exists, but by doing so the server that would normally handle the packets and deliver to the client doesnt and lets them just pile up.
    This lag exhibits not on a physical basis, but based on a server farm you connect to, and isn't consistent across multiple clients on the same network.

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  • Friday.7864Friday.7864 Member ✭✭✭

    The only thing this many people have in common is playing on the same server, nothing else.
    Dozens of Internet providers having issues or dozen of different PC configurations having performance issues at the same time is nonsense.

  • Lumikki.1725Lumikki.1725 Member ✭✭✭
    edited July 10, 2020

    In my opinion some people are suffering "major" network lag, but also many are suffering some minor server lags when there is a lot of players in same locations.

    Minor lag is when you FPS drops very low and actions aren't as smoot as they should be. Major lag is when everyting just stops fully for second or few. Full stops are usually network lag as lost of packets in network. In some cases major lags happens in server side, but usually in some massive events. Mostly what I see is FPS droping low.

    I play in EU, example Legendary ley-line causes me sometimes, not allways, major lag, but Dragon Bash situation often cause minor lag, specially if there is alot of players in same spot. So I don't have so much major lags that people here talk, just some minor mostly. Also I have zero login game issue. How ever there is some issues, even I can "feel" them in the game.

    My point is that people seem however suffer the lag issues as little different ways. What isn't possible in server based lag, more like network lag or combination of both.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Friday.7864 said:
    The only thing this many people have in common is playing on the same server, nothing else.
    Dozens of Internet providers having issues or dozen of different PC configurations having performance issues at the same time is nonsense.

    Except, they could all be using the same Tier 1 backbone, as there are only a few available.
    You would have ask each and every one use a program like PingPlotter to find which Tier 1 backbone is in use.
    (And, it's possible more than one of the 7 or so is having issues at the same time.)

  • Lumikki.1725Lumikki.1725 Member ✭✭✭
    edited July 10, 2020

    @Friday.7864 said:
    Dozens of Internet providers having issues or dozen of different PC configurations having performance issues at the same time is nonsense.

    Players own Internet provider is very small part of internet. When connection is made from your PC to server. First it goes to your internet provider, then other internet provider, then next internet provider and so on, until it's reach the internet provider where the server is.

    Lets look situation as reversed ways. Lets start from server side. Now depending what direction on this planet you are compared to servers location, the connection will start to go different route after it get's out of servers internet provider.

    Example let assume server would be in German. Now route to Italy will be totally different than route to Norwey. Same ways that car would have to go different roads. How ever route to Norwey could be some parts same than Sweden, because they are in same direction to compared to German.

    Point been that server could be only common for these players, but it could also be internet provider to servers or some internet provider after that. When there is alot of people suffering by the situation, but not all, I would assume that issue is very close to servers. If it would be servers, then everyone would have same issue without no exception.