nimalzin.3692 Posted July 8, 2020 Share Posted July 8, 2020 I enter my character selection screen and the game freezes, having to close and open it again. Link to comment Share on other sites More sharing options...
Noah Salazar.5430 Posted July 8, 2020 Share Posted July 8, 2020 Same, after path, my game culd not open after log in, will tell is reinstal helpededit: reinstal helped Link to comment Share on other sites More sharing options...
Legendary Grenth.3561 Posted July 9, 2020 Share Posted July 9, 2020 I cant load the Character screen, it just closes after I click "Play", goes to a white screen then just crashes out, I tried a repair but that didnt help. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 9, 2020 Share Posted July 9, 2020 @"Legendary Grenth.3561" said:I cant load the Character screen, it just closes after I click "Play", goes to a white screen then just crashes out, I tried a repair but that didnt help.Are you using any 3rd-party programs? If so, disable/remove the files.Good luck. Link to comment Share on other sites More sharing options...
tretmuehlenverweigerer.438 Posted July 9, 2020 Share Posted July 9, 2020 Same for me, on both my accounts. I get to the character selection screen, try loading a character, then the game crashes and sends an error report to Anet. I guess while applying todays patch (from 08.08.2020) something went wrong when updating the dat-file (the huge one in the GW2 install folder where all the game assets are stored). I deleted it and am re-downloading it right now. Don't know if that will fix anything though. It's massive (52 GB), so I don't recommend that procedure for people with slow internet.I'll keep you updated if that helped. Link to comment Share on other sites More sharing options...
Aaralyna.3104 Posted July 9, 2020 Share Posted July 9, 2020 Make sure to delete the d3d9.dll in the bin64 folder of your games directory if you use Arc Dps addon and then relaunch. This should fix it. (This is the fix for the not even making it to the char selection screen due to the addon)No need to delete and fully reinstall the game either as you can do a -repair instead (disable your antivirus and security software). Procedure should be on the support page somewhere. Maybe there is some file that got corrupted and this should fix that issue. Link to comment Share on other sites More sharing options...
tretmuehlenverweigerer.438 Posted July 9, 2020 Share Posted July 9, 2020 I don't have arcdps and I already did the repair procedure. Didn't help. But neither did redownloading the bat file. Thanks for your reply though! Link to comment Share on other sites More sharing options...
Chrysaliss.8720 Posted July 10, 2020 Share Posted July 10, 2020 Same problem here. After launching the game I get white screen and then it immidiately crashes. Doesnt even load character screen. Repair did not help.Edit: For some reason it started to work on its own now.... Link to comment Share on other sites More sharing options...
CickDock.4573 Posted July 11, 2020 Share Posted July 11, 2020 If you use Arc Dps Remove it and then you should be gucci Link to comment Share on other sites More sharing options...
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