xGladd.7952 Posted July 28, 2020 Share Posted July 28, 2020 i am from the netherlands and if i want to try to pay my gems it keeps telling my ther is a error on every payment i do Link to comment Share on other sites More sharing options...
aspirine.6852 Posted July 28, 2020 Share Posted July 28, 2020 I think this is where you contact support, I think I had the same issue and they have to do something for you. Was solved quite fast for me. Link to comment Share on other sites More sharing options...
Strider.7849 Posted July 31, 2020 Share Posted July 31, 2020 @aspirine.6852 said:I think this is where you contact support, I think I had the same issue and they have to do something for you. Was solved quite fast for me. I contacted support regarding the same issue about a month ago and haven't received a response. Is the wait time normal? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 31, 2020 Share Posted July 31, 2020 @Strider.7849 said:@aspirine.6852 said:I think this is where you contact support, I think I had the same issue and they have to do something for you. Was solved quite fast for me. I contacted support regarding the same issue about a month ago and haven't received a response. Is the wait time normal? You can update your ticket to re-open it, should it have inadvertently been closed. Just reply to the email you received. Link to comment Share on other sites More sharing options...
aspirine.6852 Posted July 31, 2020 Share Posted July 31, 2020 @Strider.7849 said:@aspirine.6852 said:I think this is where you contact support, I think I had the same issue and they have to do something for you. Was solved quite fast for me. I contacted support regarding the same issue about a month ago and haven't received a response. Is the wait time normal? No it only took like a few hours on my ticket. Something probably went wrong. Link to comment Share on other sites More sharing options...
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