Game crashed

Past month or two I do get sudden freezes in the middle of the session and once it gets first crash it crashes and crashes. Hardware is ok checked it and other high end graphics games works supr well. Plus I did notice that coherentUI 32b is suddenly popping together with gw2 client (got64b system). So far I have seen ppl here having exactly same issue. Any resolutions? Btw coherent UI is otherwise compared to malware as it is key logging your computer is it possible to get rid of it and play the game?

It is not possible to 'get rid of' Coherent, as it powers the Trading Post/Gem Store.If you post the Crash Report (Show Details), someone might be able to offer assistance.Otherwise, you can contact the Tech CS Team via the 'Support' link above/below.

Good luck.

@Retrotart.3706 said:So far I have seen ppl here having exactly same issue. Any resolutions?

Have you checked whether the files required to run GW2 (Gw2-64.exe, CoherentUI_Host.exe) have proper access through your firewall? Also, try adding the Gw2-64.exe to your antivirus' list if exceptions.

Btw coherent UI is otherwise compared to malware as it is key logging your computer is it possible to get rid of it and play the game?

I doubt it's malware since it is required to play GW2.

Thank you guys,when it happens next time I will post the crash report.Yes I do have set gw2 as exception for my firewall.