I created a character 8 years ago shortly after launch and left it alone after the tutorial. After playing through my main and dropping GW2, I have come back and want to play through this other character. I logged in and started playing just fine. However, when I reached level 10 and my story quest "activated" I am unable to progress it. As a sylvari, it's the Awakening quest to retrieve a jungle troll salve. However, there are no quest markers, and when I go to the troll area, there is no salve anywhere in sight. There is also no story instance. Speaking with the quest NPC doesn't help and I don't know how to progress. It appears stuck. Any suggestions?