Can't launch the game on iMac since 29th september — Guild Wars 2 Forums
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Can't launch the game on iMac since 29th september

Since I opened a ticket and got no reply (except for asking about my Windows system specifications, and then apologizing for the mistake and asking again for my MacOs system specifications... and then silence)... and I see there's more people here who can't launch the game either, I'm copy-pasting the error I get each time I try to play and hoping there's someone out there who can help. I have tried to uninstall the game completely, installing it from zero, re-installing my OS...

I have been playing for more than 6 years (almost since the beginning) in this same iMac and I have NEVER had this kind of problem. Sure my computer is old. But it would be nice to know if the problem can be solved before I am forced to buy a new one JUST because of one game (considering the rest of apps I run on it work perfectly).

Arena.net... next Tuesday's update would be a VERY NICE chance to solve this problem for all of us!

Process: GuildWars2 [312]
Path: /Applications/Guild Wars 2 64-bit.app/Contents/MacOS/GuildWars2
Identifier: net.arena.Guild-Wars-2
Version: 1.0 (1)
Code Type: X86-64 (Native)
Parent Process: launchd [155]
Responsible: GuildWars2 [312]
User ID: 501

Date/Time: 2020-10-09 17:20:40.599 +0200
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: DC29EE74-C27F-2C3C-F033-08B681EA28E2

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001f1500532

VM Regions Near 0x1f1500532:
VM_ALLOCATE 0000000109755000-0000000109756000 [ 4K] rw-/rwx SM=ALI
-->
MALLOC_NANO 0000600000000000-0000600000200000 [ 2048K] rw-/rwx SM=COW

Application Specific Information:
dyld: in dlopen()

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff975d9d17 _platform_strcmp + 23
1 net.arena.Guild-Wars-2 0x0000000106c09ac9 patch_lazy_pointers(mach_header const*, patch_t*, unsigned long) + 532
2 dyld 0x00007fff6497e4f1 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 597
3 dyld 0x00007fff64987a61 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 221
4 dyld 0x00007fff6497e764 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
5 dyld 0x00007fff6498576d dlopen + 440
6 libdyld.dylib 0x00007fff9282d7ee dlopen + 59
7 net.arena.Guild-Wars-2 0x0000000106c0907e main + 542
8 libdyld.dylib 0x00007fff9282e5fd start + 1

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000000000005f rbx: 0x00000001f1500532 rcx: 0x0000000000000000 rdx: 0x00000001094a72e0
rdi: 0x0000000106c0bd65 rsi: 0x00000001f1500532 rbp: 0x00007fff58ff73d0 rsp: 0x00007fff58ff73d0
r8: 0x0000000000000000 r9: 0x0000000000000470 r10: 0x00007fff995f21a8 r11: 0x00000000106c42f8
r12: 0x0000000000000000 r13: 0x000000000000000b r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff975d9d17 rfl: 0x0000000000010206 cr2: 0x00000001f1500532

Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14

Binary Images:
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0x7fff9414a000 - 0x7fff94182ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x7fff94183000 - 0x7fff941caff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
0x7fff941cb000 - 0x7fff941ccff7 com.apple.print.framework.Print (9.0 - 260) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x7fff941cd000 - 0x7fff941e9ff7 libsystem_kernel.dylib (2422.115.4) <9EDE872E-2A9E-3A78-8E1D-AB790794A098> /usr/lib/system/libsystem_kernel.dylib
0x7fff94251000 - 0x7fff942acffb com.apple.AE (665.5 - 665.5) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x7fff942ba000 - 0x7fff942c7ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff942c8000 - 0x7fff942cafff libRadiance.dylib (1044) <461482C9-CADB-3B36-B023-597C64AD4B00> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff945ad000 - 0x7fff945b9ffb com.apple.AppleFSCompression (56.92.1 - 1.0) <066255FD-DBD1-3041-8DDA-7AFC41C9096D> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x7fff946ef000 - 0x7fff947d9fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff947da000 - 0x7fff947daffd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff94867000 - 0x7fff94869ff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x7fff9486a000 - 0x7fff949beff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff949bf000 - 0x7fff949bffff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff949f2000 - 0x7fff94a19ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff94a1a000 - 0x7fff94a1dfff libCoreVMClient.dylib (58.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff94da1000 - 0x7fff94dbcff7 libPng.dylib (1044) <151BA92C-6E7C-3B69-8024-FDD1E2C89DD3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff94e50000 - 0x7fff94e5bff7 com.apple.NetAuth (5.0 - 5.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff94e61000 - 0x7fff94eeaff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff94eeb000 - 0x7fff95195ff5 com.apple.HIToolbox (2.1.1 - 698) <26FF0E2C-1CD7-311F-ACF0-84F3D5273AD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7fff951cd000 - 0x7fff952bbfff libJP2.dylib (1044) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff95549000 - 0x7fff95552ffb libsystem_notify.dylib (121.20.1) <9B34B4FE-F5AD-3F09-A5F0-46AFF3571323> /usr/lib/system/libsystem_notify.dylib
0x7fff95553000 - 0x7fff95560ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff95583000 - 0x7fff95588fff com.apple.DiskArbitration (2.6 - 2.6) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff956c0000 - 0x7fff956d2ff7 com.apple.MultitouchSupport.framework (245.13.1 - 245.13.1) <38262B92-C63F-35A0-997D-AD2EBF2F8338> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x7fff956d3000 - 0x7fff956d7ff7 libGIF.dylib (1044) <7E51DFC3-740A-3CD3-98A1-1EC510A4A055> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff956df000 - 0x7fff956e0fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff95747000 - 0x7fff95788fff com.apple.PerformanceAnalysis (1.47 - 47) /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x7fff957c1000 - 0x7fff9582dfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff95842000 - 0x7fff95889fff libFontRegistry.dylib (127) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff9588a000 - 0x7fff9588afff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff9588b000 - 0x7fff95c6cffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff95c6d000 - 0x7fff95cbeff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff95cbf000 - 0x7fff95e77ffb libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib
0x7fff96301000 - 0x7fff9631cff7 libsystem_malloc.dylib (23.10.1) /usr/lib/system/libsystem_malloc.dylib
0x7fff96371000 - 0x7fff9638cff7 libCRFSuite.dylib (34) /usr/lib/libCRFSuite.dylib
0x7fff9638d000 - 0x7fff963b2ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff963b3000 - 0x7fff96420fff com.apple.SearchKit (1.4.0 - 1.4.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x7fff96900000 - 0x7fff9692ffff com.apple.DebugSymbols (106 - 106) /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff96930000 - 0x7fff96934ff7 libsystem_stats.dylib (93.90.3) /usr/lib/system/libsystem_stats.dylib
0x7fff96935000 - 0x7fff9693cff8 liblaunch.dylib (842.92.1) /usr/lib/system/liblaunch.dylib
0x7fff9693d000 - 0x7fff9697fff7 libauto.dylib (185.5) /usr/lib/libauto.dylib
0x7fff96cb7000 - 0x7fff96cdbfff libxpc.dylib (300.90.2) /usr/lib/system/libxpc.dylib
0x7fff96cdc000 - 0x7fff96d05ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff96d24000 - 0x7fff96d5dff7 com.apple.QD (3.50 - 298) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff96d5e000 - 0x7fff96d65fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff96d66000 - 0x7fff97050fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff970b1000 - 0x7fff970e0ff9 com.apple.GSS (4.0 - 2.0) <44E914BE-B0D0-3E05-9451-CA9E539AFA52> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff9713f000 - 0x7fff97572ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff97573000 - 0x7fff97576fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff975ad000 - 0x7fff975c6ff7 com.apple.Kerberos (3.0 - 1) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff975c7000 - 0x7fff975d1fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff975d5000 - 0x7fff975dbff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x7fff975dc000 - 0x7fff975e0ff7 libcache.dylib (62) /usr/lib/system/libcache.dylib
0x7fff975e4000 - 0x7fff97714ff7 com.apple.desktopservices (1.8.3 - 1.8.3) <225BEC20-F8E0-3F22-9560-890A1A5B9050> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x7fff97740000 - 0x7fff977c9fff com.apple.ColorSync (4.9.0 - 4.9.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x7fff9780c000 - 0x7fff9797aff7 libBLAS.dylib (1094.5) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x7fff9797b000 - 0x7fff97993ff7 com.apple.GenerationalStorage (2.0 - 160.3) <64749B08-0212-3AC8-9B49-73D662B09304> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x7fff97994000 - 0x7fff97a0bfff com.apple.CoreServices.OSServices (600.4 - 600.4) <5A44F0B5-4A24-3875-ADE4-5B47D6C7E251> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff989d1000 - 0x7fff98a35fff com.apple.datadetectorscore (5.0 - 354.5) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x7fff98a43000 - 0x7fff98a43fff com.apple.Carbon (154 - 157) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff98a88000 - 0x7fff98a8aff7 com.apple.securityhi (9.0 - 55005) <9985032A-0EE1-3760-8D23-ADD3965A4D18> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x7fff98b17000 - 0x7fff98b1bfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x7fff98bc6000 - 0x7fff98bd7ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff98bd8000 - 0x7fff98eacfc7 com.apple.vImage (7.0 - 7.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x7fff98ead000 - 0x7fff98eaeff7 libSystem.B.dylib (1197.1.1) <70B235FC-BCED-367B-BA6C-67C299BAE7D9> /usr/lib/libSystem.B.dylib
0x7fff98eb6000 - 0x7fff99063f27 libobjc.A.dylib (551.1) /usr/lib/libobjc.A.dylib
0x7fff99064000 - 0x7fff9916aff7 com.apple.ImageIO.framework (3.3.0 - 1044) <3BCCF2AE-CF1F-3324-A371-DF0A42C841A2> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff991d3000 - 0x7fff991eaff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <7BC0194E-1B40-3FCA-ACD2-235CE5D65DFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x7fff99281000 - 0x7fff994e5ffd com.apple.security (7.0 - 55471.14.18) <83A9E8C8-06A1-3F6D-8514-C35CD0DBD370> /System/Library/Frameworks/Security.framework/Versions/A/Security

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 182
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=189.6M resident=113.5M(60%) swapped_out_or_unallocated=76.1M(40%)
Writable regions: Total=33.8M written=268K(1%) resident=520K(2%) swapped_out=0K(0%) unallocated=33.3M(98%)

REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 22.4M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
__DATA 26.2M
__IMAGE 528K
__LINKEDIT 68.5M
__TEXT 121.1M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 303.4M

Model: iMac11,1, BootROM IM111.0034.B04, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST1000DM003-1SB10C, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: Keyboard Hub
USB Device: USB Optical Mouse
USB Device: Apple Keyboard
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Tablet Monitor
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Portable Super Multi Drive
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus: