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SMS verification query


Moz.3452

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  • 2 weeks later...

@Yngvi.3452 said:This has happened to me today can't access my account or support. Why would it default to activating SMS if my IP changes?

You can contact the CS Team via the 'Anonymous' feature offered on the site page.The account would activate SMS/2FA when the IP address is outside the 'remembered' range of IP addresses.

Good luck.

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