Etherical.2693 Posted October 20, 2020 Share Posted October 20, 2020 I've tried on three different cards, $100 worth, came back after a years hiatus, what you don't want my money? Many other games out there that would love to have my disposable income."unfortunately an error has occurred" Really? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 20, 2020 Share Posted October 20, 2020 You can contact the Billing CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Link to comment Share on other sites More sharing options...
Kadia.5731 Posted October 25, 2020 Share Posted October 25, 2020 Having same problem bought 2000 last week no problem and now since last update can't buy it in any amount. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 4, 2020 Share Posted November 4, 2020 Dev response here:https://www.reddit.com/r/Guildwars2/comments/b62066/any_fixes_to_not_being_able_to_buy_gems/ Link to comment Share on other sites More sharing options...
RJUndying.6749 Posted November 4, 2020 Share Posted November 4, 2020 @"Inculpatus cedo.9234" said:Dev response here:https://www.reddit.com/r/Guildwars2/comments/b62066/any_fixes_to_not_being_able_to_buy_gems/Literally proving my point. This issue is not a common issue amongst MMO's. Yet the contant response from ArenaNet is "Your fault, we can't fix it. Yet we can constantly churn out store content"If your stating that their stance is the only current option, yes it is. But if you are implying said response is justified then we very much disagree.It seems to me that the likelihood the fault lies with the biller of choice is quite high. This fault, if true, still lies with AN even more so. After almost a decade of the same issue and refusing to either A) accept responsibility and fix the problem or B) change your choice of biller; they have chosen C) ignore the issue entirely and when in doubt blame the consumer. Link to comment Share on other sites More sharing options...
aspirine.6852 Posted November 4, 2020 Share Posted November 4, 2020 Its something easily solved most of the time by support. They fixed mine in a matter of hours and I am from EU. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 4, 2020 Share Posted November 4, 2020 I've not 'stated' anything, other than here's what the Lead GM has to say about the issue. Link to comment Share on other sites More sharing options...
slamwow.5738 Posted November 7, 2020 Share Posted November 7, 2020 same issue here, what more funny is, after cs reply me that i'm all set, I cant login my account any more.good job.btw: im pretty sure my payment method is ok, at least it works on amazon and the web store where I get this game. Link to comment Share on other sites More sharing options...
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