Launcher not opening

Hi everyone.

I'm trying to log-in but for some reason the gw2 launcher is not opening. Now and then it will show the message 'connection error(s) detected... retrying' but I have internet connection and everything else that requires connection is working.

Is anyone else having the same issue? What could the problem be?

Thank you.

I have been experiencing the same problem now for about a half an hour. New Jersey, near New York City.

@Nydo.3406 said:I have been experiencing the same problem now for about a half an hour. New Jersey, near New York City.

Portugal here :/ So it doesn't seem to be EU or NA specific

Same issue, @ Finland.

Update: tried on my other pc and it's working fine. Must be a problem with this one specifically.

I am still unable to log in.

@Nydo.3406 said:I am still unable to log in.

I tried the client repair but didn't work for me :/ Have you tried that?

I just shut down the computer and did a workout. I just got back, and am still unable to log in; no change here.

Tried rebooting router & PC, tried -assetsrv, deleting appdata folder, chanting a few incantations..

Problem persists, starting to have a feeling that it's not on my end.

i just turned in a support ticket. My dxdiag.txt file didn't show anything wrong that I could see. My internet is functioning normally.

Still not working on my main pc, but it worked fine all day... Then all of a sudden it stopped working. Works on my other pc, though. I'll send a support ticket.

Just reporting that reinstalling the game did not fix the problem either, neither did changing DNS server.

I'm also unable to use the repair utility, same connection problem when trying to launch it.

@Tiilimon.6094 said:Just reporting that reinstalling the game did not fix the problem either, neither did changing DNS server.

I'm also unable to use the repair utility, same connection problem when trying to launch it.

Same!

I just received an email response telling me to roll back my OS, which I am not particularly interested in doing. It was last updated on the 15th, and Guild Wars was working fine until this afternoon.

@Nydo.3406 said:I just received an email response telling me to roll back my OS, which I am not particularly interested in doing. It was last updated on the 15th, and Guild Wars was working fine until this afternoon.

I got the same response, did the roll back but didn't solve the problem :/

Yep, OS rollback doesn't seem to work either.

Wonder if it's only the 3 of us who got this problem, very strange.

@Tiilimon.6094 said:Yep, OS rollback doesn't seem to work either.

Wonder if it's only the 3 of us who got this problem, very strange.

I was wondering that too.

@Tiilimon.6094 said:Yep, OS rollback doesn't seem to work either.

Wonder if it's only the 3 of us who got this problem, very strange.

We are 4 now, i got the same issues, also I send a support ticket, but I didn't roll back and I don't want to do it. I uninstall the game and it doesn't let me reinstall it for now.

@starlove.9281 said:

@Tiilimon.6094 said:Yep, OS rollback doesn't seem to work either.

Wonder if it's only the 3 of us who got this problem, very strange.

Let's hope this gets fixed soon, whatever it is :/

@TheLadyOfTheRings.9148 said:

@starlove.9281 said:

@Tiilimon.6094 said:Yep, OS rollback doesn't seem to work either.

Wonder if it's only the 3 of us who got this problem, very strange.

Yes because I just return since a week now, I level up a thief to 80 and I enjoy doing thing again in Tyria :(

When examining the gw2 launcher, it shows that it was modified when I first tried to log in today, which is strange, since there was no update.

I had the same problem today ,the solution i found after digging thru forums comes from Healix.5819 and it works.Open a command prompt (search , type cmd ,right click run as admin) and enter following(you can copy&paste):nslookup origincdn.101.arenanetworks.com 8.8.8.8

Copy one of the addresses (it changes every few days and there are usually 2) for my region its currently52.206.178.33

Search the start menu for notepad, right click it and run it as an administrator. In notepad, open:C:\Windows\System32\drivers\etc\hosts

At the bottom, add the following line, substituting the current IP you found:52.206.178.33 assetcdn.101.arenanetworks.com

Save it(don't forget to run notepad as admin,otherwise it won't save) and launch GW2. Remember to remove the line when you're done(i never did still works). This advice is from Healix.5819 and it works,i used it twice before in the past(after digging thru today i came across and remembered his posts ) and also helps with stuck downloading update and so on so forth.

I can confirm that what roughneck posted worked for me, awesome!

@"roughneck.8936" said:I had the same problem today ,the solution i found after digging thru forums comes from Healix.5819 and it works.Open a command prompt (search , type cmd ,right click run as admin) and enter following(you can copy&paste):nslookup origincdn.101.arenanetworks.com 8.8.8.8

Copy one of the addresses (it changes every few days and there are usually 2) for my region its currently52.206.178.33

Search the start menu for notepad, right click it and run it as an administrator. In notepad, open:C:\Windows\System32\drivers\etc\hosts

At the bottom, add the following line, substituting the current IP you found:52.206.178.33 assetcdn.101.arenanetworks.com

Save it(don't forget to run notepad as admin,otherwise it won't save) and launch GW2. Remember to remove the line when you're done(i never did still works). This advice is from Healix.5819 and it works,i used it twice before in the past(after digging thru today i came across and remembered his posts ) and also helps with stuck downloading update and so on so forth.

Thanks for the info! I have a few questions, though.

1- We add "nslookup ..." right next to C:\Windows\system32> or below that, in another line?2- What's your region? I'm wondering if that address will work for me (Portugal) And where do we find the "right" address?

Nevermind, got it! And it worked! Thank you and thank Healix.5819 for me :grin: