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FUSER - [Merged]

Blude.6812Blude.6812 Member ✭✭✭✭
edited November 13, 2020 in Account & Technical Support

Why am I getting links to Fuser from Anet in my e-mail? It has nothing to do with the game nor is it anything I would ever want. Looking at the message source says it is coming from Anet.
At least my e-mail client send it to the junk box.

Comments

  • Randulf.7614Randulf.7614 Member ✭✭✭✭

    Anyone subscribed to [email protected] will get it. NcSoft are using it to advertise the product

    What sleep is here? What dreams there are in the unctuous coiling of the snakes mortal shuffling. weapon in my hand. My hand the arcing deathblow at the end of all things. The horror. The horror. I embrace it. . .

  • Ashantara.8731Ashantara.8731 Member ✭✭✭✭
    edited November 11, 2020

    @Blude.6812 said:
    Why am I getting links to Fuzer from Anet in my e-mail? It has nothing to do with the game nor is it anything I would ever want. Looking at the message source says it is coming from Anet.
    At least my e-mail client send it to the junk box.

    You can unsubscribe from the newsletter (either there's a link within the e-mail or you go to your account page on the website and uncheck the newsletter option).

    If you want your news limited to GW2 related contents, just read the news page that shows upon logging into the game (it is the same as this one).

  • Blude.6812Blude.6812 Member ✭✭✭✭
    edited November 11, 2020

    Thanks for the info and clarification.
    Well that sucks. I don't mind game news etc, but hate unrelated useless spam and companies that abuse their mailing list by spamming unrelated products regardless of who is the publisher. Oh well time to hit my options.

  • Healix.5819Healix.5819 Member ✭✭✭✭

    Looks like ncsoft mistakenly sent it through the gw2 newsletter. They had sent out something similar a few days ago through [email protected] to announce it was coming out on November 10. This new one is the followup to that.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭
    edited November 11, 2020

    I don't know if it is accidental, or purposeful.
    You do sign up to 'newsletters @ ncsoft.com' (sans spaces, of course) when signing up for GW2's newsletter.

    I suspect it is purposeful; I don't really mind hearing about new games available from our publisher. Though, not interested in that one.

  • Fueki.4753Fueki.4753 Member ✭✭✭✭

    I just assumed it's from one of the many spam mailers that have been popping up left and right since the pandemic started.

  • Ashen.2907Ashen.2907 Member ✭✭✭✭
    edited November 13, 2020

    I am not subscribed to receive update e-mails or anything else of the sort from GW2 and yet keep receiving messages regarding something called FUSER from GW2.

    Stop.

  • Donari.5237Donari.5237 Member ✭✭✭✭

    Check this thread: https://en-forum.guildwars2.com/discussion/118136/fuser

    Seems to have some more detailed discussion on what's going on.

  • Friday.7864Friday.7864 Member ✭✭✭

    I wouldn't have minded if it was just one email. Kinda like "Hey, we released a new game so check it out if you want"
    Then they sent another and I unsubscribed...

  • I've received 5, but I also have two accounts.

  • @Ashen.2907 said:
    I am not subscribed to receive update e-mails or anything else of the sort from GW2 and yet keep receiving messages regarding something called FUSER from GW2.

    Stop.

    Top of email says: 'Unsubscribe'. Easiest way to opt-out.

  • Danikat.8537Danikat.8537 Member ✭✭✭✭

    @Inculpatus cedo.9234 said:
    I don't know if it is accidental, or purposeful.
    You do sign up to 'newsletters @ ncsoft.com' (sans spaces, of course) when signing up for GW2's newsletter.

    I suspect it is purposeful; I don't really mind hearing about new games available from our publisher. Though, not interested in that one.

    Considering there's seperate options on the GW2 account page for recieving news about Guild Wars, Guild Wars 2 and "Arenanet and NCSoft family of products" I'd expect to get emails about other games only if that third one is accepted. I think initially it signs you up for all 3 togther, but it should be possible to disable the NCSoft one and only get news about Guild Wars 1 & 2. If they continue to send NCSoft news to those mailing lists that would be pretty annoying, and in the EU it's illegal.

    Danielle Aurorel, Desolation EU. Mini Collector

    "You can run like a river, Till you end up in the sea
    And you run till night is black, And keep on going in your dreams
    And you know all the long while, It's the journey that you seek
    It's the miles of moving forward, With the wind beneath your wings"

  • Super Hayes.6890Super Hayes.6890 Member ✭✭✭✭

    @Trise.2865 said:
    We, the forums, didn't send you those emails. Why are you bothering us with spam about spam?

    Plenty of threads to click on. Why would you let this one bother you?

    The next time you get angry at someone try walking a mile in their shoes. After that, who cares! You're a mile away and you have their shoes! -Someone with more awesome quotes than me

  • Blude.6812Blude.6812 Member ✭✭✭✭

    Funny when I went to may account settings NOT ONE of the 3 options were turned on. So either there is a bug or NCSoft is ignoring my choice not to receive any of their news letters.

  • If this is purposeful marketing, the marketing team has to wake up. I find it hard to believe many GW2 players are going to be interested in Fuser (1 in 300 maybe?). It is a bit obnoxious as well since it only has news for that one game, and it isn't something that I received only once. I never get GW2 news though. Is there no more GW2 newsletters?

  • Yes, there are GW2 newsletters. The latest one was sent around November 5th, 2020.
    It was the Icebrood Saga: Champions one.