Hi, New to the game and forum.
I recently wanted to purchase gems again and this time it doesnt work. I have opened a ticket/s with no response whatsoever. I had opened another ticket as I thought maybe the first didnt go through. It was after 7 hours that it was closed and still I get no response. Its been about 15 hours now and still I have no response.
There are some limited time items in wanting to purchase at a great price to further my story however I am stuck at the payment portal.
I have provided a lot of information, things such as screenshots, info on calling my bank. Checking with them. Restarting computer. Changing devices and networks.
Nothing seems to work. Anyhow, I do not kmow where else to go to can solve this issue as I would really like to continue my story but I cannot make the purchase for gems, when in the past I had no issue.
Hoping this could be pushed through to someome who can look into my issue and why no is responding to me.