The game client is unable to gain access to the log-in server at this time. Error Code: 42 — Guild Wars 2 Forums
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The game client is unable to gain access to the log-in server at this time. Error Code: 42

Today, I downloaded GW2 client on Linux using Lutris. I usually managed to connect after a few tries, but later I got a crash in game and was unable to pass the login screen having this error:
"The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com."

Build: 109642
Error Code: 42:0:9001:4457

I tried:

  • Disabling firewall
  • Rebooting PC
  • Rebooting Router
  • Connecting to Ethernet
  • Connect using mobile network

I checked connection using:

sudo lsof -i -P -n

and it seems that connection is established successfully

GW2-64.ex 16549 mi 178u IPv4 242916 0t0 TCP 192.168.68.123:49067->3.121.82.222:6112 (ESTABLISHED)
wineserve 16551 mi 606u IPv4 242916 0t0 TCP 192.168.68.123:49067->3.121.82.222:6112 (ESTABLISHED)

I ran out of ideas, so I appreciate any help I can get

Cheers

Comments

  • @Sigex.7248 said:
    Today, I downloaded GW2 client on Linux using Lutris. I usually managed to connect after a few tries, but later I got a crash in game and was unable to pass the login screen having this error:
    "The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com."

    Build: 109642
    Error Code: 42:0:9001:4457

    I tried:

    • Disabling firewall
    • Rebooting PC
    • Rebooting Router
    • Connecting to Ethernet
    • Connect using mobile network

    I checked connection using:

    sudo lsof -i -P -n

    and it seems that connection is established successfully

    GW2-64.ex 16549 mi 178u IPv4 242916 0t0 TCP 192.168.68.123:49067->3.121.82.222:6112 (ESTABLISHED)
    wineserve 16551 mi 606u IPv4 242916 0t0 TCP 192.168.68.123:49067->3.121.82.222:6112 (ESTABLISHED)

    I ran out of ideas, so I appreciate any help I can get

    Cheers

    Hi, this issue is occurring in Linux due to a regression in modern Wine versions. Using an older version (such as 5.7) resolves the issue. You can find more info here: https://en-forum.guildwars2.com/discussion/31192/playing-guild-wars-2-on-linux-performance-optimizations-and-more/p21

    Also, on the same thread, I'm providing a package for GW2 on Linux which has most optimizations out of the box and is compatible with many distros. It's also portable, won't touch your personal files and doesn't require root access (sudo) either.

  • @ArmoredVehicle.2849 Thanks, I'll look into it and let you know

  • Thanks again, it worked.

    As you said, selecting older wine version 5.7-11 fixed the issue.

    For other experiencing this, I was able to change wine version inside Lutris installed under wine section on side menu. (Manjaro xfce distro)