How can i protect my account? — Guild Wars 2 Forums

How can i protect my account?

Vanne.9061Vanne.9061 Member ✭✭
edited January 10, 2021 in Account & Technical Support

Hey Guys,

how can I really protect my account?
My acc was hacked, someone wrote the support to remove sms autenthificator.
The GMs wanted some information to this account.
The hacker answered, but only the name of my acc and my name were correct.
GM ignored this and removed the sms -> acc lost

I changed passwords and got my acc back and the most of my stuff.

And now I´m watching TV and then I got a sms from Anet with a Code.
So it´s happening again...

What can I do now?