Please remove the need to use transmutation charges to change your gear's appearance, and put in-game barber shops in all of the capitol cities so that we can change our hair! It would be such a gesture of good will towards your player base. We all know Fashion Wars is a big selling point of this game, so please don't restrict it! Just have it cost silver in game if it must cost something. You can make up for the 'lost revenue' that this good will gesture would cause by adding other customization things, like player housing and furniture! You'll probably get a ton of good press (which means new players) for this move too. Please ANet, it's the right thing to do!