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Ping spikes


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Hi all,

Since January I have a lot of problems with my connection in GW2. I get a lot of ping spikes and lags all the time, sometimes more severe than other times but its always there. It made the game unplayable for me. Sometimes I disconnect as well. When I do some online internet speed tests, the connection appears to be stable with a low ping. I don't play any other online games on this PC, but on my Xbox (that uses the same connection), I don't have any problems. Before January, the performance in GW2 seemed to be just fine.

Does anyone have an idea on how to find the cause of the problem? Much appreciated.

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hello , i've been getting the same problem and i have been playing gw2 for 6 years now but when i came back i've been getting an average of 800-2k ping. and i know about the moving to the amazon server but is Anet doing anything for us that is outside NA to ATLEAST able to play the game? thanks in advance.

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I honestly have been affected by this as well, but I've been looking at the wrong place as I approached Anet and my ISP, with both side's support checking and has given me the same answer: "Our end has no issue", so this makes sense, as Amazon servers are between Anet and my ISP and they are the one dropping out. Anet needs to address this, I recently came back and wanted to teach raids again but with this, I am not able to do so and has come across as fraudulent from the trainees in my guild. I am not happy.

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