I picked this game up two weeks ago and had fun learning some classes. Decided to do placement matches for ranked pvp (not knowing about all the problems-bots/afk/etc). And earned silver. I've been actually trying to move up and win games but every game is filled with the aforementioned bots/afkers (I have reported when I can and have screenshots etc).
I don't know exactly what to do, it doesn't matter if I have the most kills/damage/try and outcap the bots, or go the support route and have crazy healing numbers, I still lose.
Its getting frustrating because I want to progress, but people just say to forget about it and just queue for the rewards and don't take it seriously.