Gem Purchase Issue — Guild Wars 2 Forums
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Gem Purchase Issue

Are there currently problems with the purchasing of gems (via credit card) I'm currently not getting any errors but there are no transactions happening. I treats it as such through the process, however it appears there is no data being transferred. I've checked bank status to see whether or not it has queued up the attempt at buying gems but it has not. I'd like to reinforce that there are no error messages coming up.

Also has to be said 2 days ago I bought gems and there was no issue.

Comments

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    You can try clearing your GW2 cache.
    You can contact the Billing CS Team via the 'Support' link above/below and ask for assistance.

    (If in the US, you can wait 2 days and purchase Digital Gem Cards at a discount via Amazon.)

    Good luck.