SMS authentication but NO LONGER have access to that phone number, please help! — Guild Wars 2 Forums
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SMS authentication but NO LONGER have access to that phone number, please help!

Title says it all; I haven't had to worry about authentication in over six months because I only ever access my account on the same device. But I'm upgrading to a new computer that is arriving Monday, and only now realize that my authentication number is an old phone number that lapsed over six months ago. I NEED help now, or I'm going to loose access to my account.

Comments

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    You can contact the CS Team via the 'Support' link above/below for assistance.

    Good luck.

  • Arkham Creed.7358Arkham Creed.7358 Member ✭✭✭

    @Inculpatus cedo.9234 said:
    You can contact the CS Team via the 'Support' link above/below for assistance.

    Good luck.

    Tried submitting a ticket, no response. This is a quick and easy thing to fix, I just need someone to actually fix it.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    The CS Team allows 72 hours to respond.
    You should have receive the near-immediate automated response in your designated email.
    If not, check junk/spam.