Launcher clearing user name

This just started happening recently. Every 2nd or 3rd time I use the launcher, the user name is cleared out (even though I've checked to remember it).

Is there anything I can do on my end to fix that?

Tried a -repair of the client or clearing the GW2 cache?

Good luck.

@Inculpatus cedo.9234 said:Tried a -repair of the client or clearing the GW2 cache?

Good luck.

I know how to do a repair (I think), and I can try that. How do you delete the cache?

I was thinking of another game. Not sure how to do a repair in this game.

You can find instructions in the Knowledge Base accessed via the 'Support' link above/below and 'Search - Repair' and/or 'Search - Troubleshoot Trading Post'.

Good luck.

@Inculpatus cedo.9234 said:You can find instructions in the Knowledge Base accessed via the 'Support' link above/below and 'Search - Repair' and/or 'Search - Troubleshoot Trading Post'.

Good luck.

Thanks. I did the repair and cleared the cache folder. I did 2 restarts, and it didn't clear it out. We'll see if it sticks.

Great! Hope it stays for you.If you continue to have issue, you can contact the CS Team via the 'Support' link and 'Submit a Ticket' for assistance.

Good luck.