Starting with today's patch, I'm unable to connect to GW2. The game ran fine earlier. I'm 90% sure it's a combination of Windows 10 security plus GW2's particular form of handshaking, but I'm unable to figure out what to do. Any suggestions would be much appreciated.
It happens that this is the first update since I got a new GPU (a Gigabyte 1060 GTX). I also recently (cleanly) reinstalled Windows 10, but that was before the 7 November update (and the minor updates since), all of which went fine.
Now, I get the initial GW2 splash screen with the 'downloading 0kb' message, which never changes; 0 progress.
The kicker is: if I launch from a thumb drive, I get the "unable to open archive file" message, which suggests things are mostly in working order, but that somehow the game is failing to do a proper handshake with the authorization server. I also didn't have any trouble getting today's
I'm filing a support ticket; I'm hoping that someone with more Windows knowledge than I can suggest some alternatives.
Thanks in advance.
Added: spoiler alert — This issue was finally resolved by deleting the GW2 Cache
- Making sure that any GW2 instances are closed...
- Windows Key + R
- Type in
- Delete the folder named "Guild Wars 2"
Please leave the post up on the off-chance that someone else might encounter the same issue and find it helpful.
"With great power comes not-so-great utility bills."