Asumir.1978 Posted January 13, 2018 Share Posted January 13, 2018 The microscopic new font on the Black Lion Trading Post is horribly tiny to read, and I am on a 27" screen! First I thought it was a bug when you 'renewed' the PoF login box interface, but now that I have to see this horrible, tiny little illegible font daily, I can no longer stand by idly and let it pass. Kindly revert the font to what it was, please. The new sans serif microscopic font is not only illegible, it is out of synch with the beauty of Guild Wars 2! Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 13, 2018 Share Posted January 13, 2018 Have you tried checking (or unchecking) DPI Scaling in the Graphics Options?Good luck. Link to comment Share on other sites More sharing options...
Asumir.1978 Posted January 14, 2018 Author Share Posted January 14, 2018 Thank you for the response. I have followed your instructions, only to find DPI scaling to have greyed out, not permitting changes. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 14, 2018 Share Posted January 14, 2018 You can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Whilst awaiting a response, you could try a -repair of the client or refreshing your GW2 cache. Instructions found in the Knowledge Base (Support link above) and search 'Repair' and 'Troubleshoot Trading Post'.Good luck. Link to comment Share on other sites More sharing options...
Asumir.1978 Posted January 18, 2018 Author Share Posted January 18, 2018 Much appreciated. Will attempt cache cleanse before anything else. It may also help with the crashes, I hope. Link to comment Share on other sites More sharing options...
Asumir.1978 Posted January 18, 2018 Author Share Posted January 18, 2018 Tried the instructions both under 'Repair' and 'Troubleshoot Trading Post' to no avail. Helllp! Also, odd things happen when I change screen settings between fullscreen and windowed: the camera gets glued to the character and whirls on the character's axis, not permitting any orientation whatsoever. Was forced to AFK a PvP match. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 19, 2018 Share Posted January 19, 2018 Do you mean the issue was still present after -repairing the client and/or clearing the GW2 cache, or do you mean the instructions did not repair the client or clear the cache?Tried changing your screen resolution? In-game or with your OS or monitor? Did you submit a Support Ticket? What did the CS Team have to say? Link to comment Share on other sites More sharing options...
Asumir.1978 Posted January 19, 2018 Author Share Posted January 19, 2018 @"Inculpatus cedo.9234" said:Do you mean the issue was still present after -repairing the client and/or clearing the GW2 cacheYes., or do you mean the instructions did not repair the client or clear the cache?Yes, the instructions for the Mac did nothing to repair the cache. I got an error message after pasting the command from the repair page/Applications/Guild\ Wars\ 2\ 64-bit.app/Contents/MacOS/GuildWars2 -repairinto the Terminal window.Tried changing your screen resolution?I was at lowest. Will go up an down in resolution till and if that DPI resolution tickbox appears.In-gameNo, will try.or with your OS or monitor?Also no, will try. Hmm. This in particular may save a lot of heartache, thank you.Did you submit a Support Ticket?No, I did not. You are doing such an excellent and exact job that I am afraid to reopen another series of Q&A with another person. Or wait, I could give them this thread.What did the CS Team have to say?That remains to be seen.I am so happy with the patience, accuracy and diligence you are replying me with that I have the urge to gift you.You are doing beautifully, I much appreciate it. Also, the beautiful single quotation marks 'such as these' , a classic nowadays, have not gone unnoticed. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 19, 2018 Share Posted January 19, 2018 I've not really recently looked at the instructions in the Knowledge Base. I'm sorry, but I assumed you were using the Windows Client. The instructions for Mac are different; I hope you found the instructions for Mac included in the Knowledge Base. If not, let me know; I will attempt to locate them.Good luck. Link to comment Share on other sites More sharing options...
Asumir.1978 Posted January 25, 2018 Author Share Posted January 25, 2018 I have found the instructions for Mac, as I have linked above, and am unable to activate DPI, nonetheless. Will take this to the CS team. Much love and appreciation, Inculpatus Cedo of the fantastic name. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 25, 2018 Share Posted January 25, 2018 Aww, you are too kind. I hope a resolution is quicky attained. It seems, from posts on the forums, there may be a high-volume issue with tickets, at this time. I'm sure the CS Team will assist you as soon as they can, though.Good luck. Link to comment Share on other sites More sharing options...
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