"Install cannot be completed. Please contact support." ?? — Guild Wars 2 Forums
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"Install cannot be completed. Please contact support." ??

LadyMai.1908LadyMai.1908 Member
edited January 31, 2018 in Account & Technical Support

Yes, I've contacted support. But while my ticket is going through, I just wanted to check if anyone else has had this problem and if there's a known solution. I tried googling it but people kept linking back to a deleted forum post.

EDIT: Fixed! Renaming the client file worked. No idea why, I just tried it out of boredom.

Comments

  • ahhh! I'm having the same problem, could you please tell me how you fixed it?

  • Linken.6345Linken.6345 Member ✭✭✭✭

    @Keqqer.7509 said:
    ahhh! I'm having the same problem, could you please tell me how you fixed it?

    Rename your gw2Setup.exe to gw2.exe mate

  • hello . i got problem with my game. Every 30 min or 10 min the game kick out or i have black monitor and i need enter in game again