Storyline Disconnects [merged] - Page 5 — Guild Wars 2 Forums

Storyline Disconnects [merged]

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  • Oenanthe.6549Oenanthe.6549 Member ✭✭✭

    Still can't manage to finish the Departing episode, it DCed me exactly the same place as last time (which was while this thread was closed so the post is on the thread that replaced it at the time). I kill Balthazar, rind my name, find my purpose, kill the monster, listen to Joko and then just after I tell him 'I don't need you' it DCs. This time I got a black screen for a few seconds and then back to the character select page.

  • Oenanthe.6549Oenanthe.6549 Member ✭✭✭

    Just tried it again, this time taking my OH in with me, a tactic that worked for him on a different story step. We got further, we listened to Joko's rant, opened the gate at the top of the steps, tried jumping through the portal while Joko continued ranting and then DCed.

    Is there anyway you can check and if people are that close to finishing a section as some others seem to be as well, that part of the story could be credited to them. At the moment this is blocking progress for me, not only along the story line but my hope of starting the griffon quest as well (which I believe you need to have finished the story to start)

  • Foxfire.6785Foxfire.6785 Member
    edited July 29, 2018

    Just chiming in to say this kind of disconnecting has been persistent for me in the base game and HoT story instances. Sometimes it's the same story, exact same place, multiple times, so I can't progress. Other times I just have to try again, but it's very irritating. It seems to happen most often before the reward is given at the very end of instance, but sometime after a cutscene (both the basegame's dialogue kind and the movie-kind). Knocking on wood, I haven't experienced it yet in PoF stories.

  • As with most of the rest of the post here , I've been seeing these disconnects since I picked the game back up earlier this year. They always seem to happen in the longer story instances, and seemingly more often (but not exclusively) when in windowed full screen. I have not seen this disconnect error outside of story instances.

    I also want to emphasize that it is incredibly frustrating to get to the end of a 30+ minute story instance only to be disconnected at the end and have to run the whole thing over, hoping it doesn't happen again.

    If there is some place to post logs or system information I'd be glad to help if it means getting to the bottom of whatever the issue is.

  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @Osyrez.4172 said:
    As with most of the rest of the post here , I've been seeing these disconnects since I picked the game back up earlier this year. They always seem to happen in the longer story instances, and seemingly more often (but not exclusively) when in windowed full screen. I have not seen this disconnect error outside of story instances.

    I also want to emphasize that it is incredibly frustrating to get to the end of a 30+ minute story instance only to be disconnected at the end and have to run the whole thing over, hoping it doesn't happen again.

    If there is some place to post logs or system information I'd be glad to help if it means getting to the bottom of whatever the issue is.

    Here's what Jeffrey Vaughn (Dev) had to say earlier in the thread:

    We have folks investigating this issue, but so far we haven't been able to reproduce it. We're trying to determine what the commonality is between players that run into this issue. If you haven't already, please submit a bug when it happens so we can get more data points.

  • This has happened numerous times with me, mainly in the long quest line towards the end of the core personal story on the airship or waiting for the airship to arrive.
    Today's bug is in Forging the pact, every time I escape the caves I get the cutscene where more enemies turn up that is missing half the audio then the film icon and disconnect.
    I've reached the same point six times today and the same result.

  • joeb.7153joeb.7153 Member
    edited July 29, 2018

    I have read in multiple spots, not just this thread about issues with disconnects after/during cut scenes. I have tried on multiple computers, with different connections, both wired and wireless, and can not get through the balthazar to kill a god cut scene. GW2 was listed in firewall exceptions, and even tried it without firewall on, no difference. Use Norton firewall. Any suggestions at all?

                   Update, I just completed the cut scene.  I installed the client on another computer running windows 7.  I used the same video card, cables, router.  I used Norton with firewall on.  It can not be a router issue, or a video card issue, because I used the same card and router with both computers.  The 2 computers are literally sitting on the same desk partially assembled.   I did not edit video settings on either computer.  Both processors are the same, I7 6700k on both computers.  The only real difference I can find is the OS, and some hardware differences.  Case, motherboard, power supply, but the items I would have thought were causing the issues weren't the issue. 
    
  • Inculpatus cedo.9234Inculpatus cedo.9234 Member ✭✭✭✭

    @joeb.7153 said:
    I have read in multiple spots, not just this thread about issues with disconnects after/during cut scenes. I have tried on multiple computers, with different connections, both wired and wireless, and can not get through the balthazar to kill a god cut scene. GW2 was listed in firewall exceptions, and even tried it without firewall on, no difference. Use Norton firewall. Any suggestions at all?

    Some players have had success using a VPN.
    Some players have had success minimizing cut-scenes.
    Some players have had success moving their character or using skills throughout the cutscene.

    Good luck.

  • frankybonz.3271frankybonz.3271 Member
    edited July 29, 2018

    I am also getting disconnects specifically Code=7:11:3:191:101....I have reset my modem, router, onboard Ethernet card, Playing in DMZ....made sure GW2 is exception for Avast AV, Firewall exceptions, and called my ISP to see if there were any line issues......I keep getting disconnects as the community describes during or after cut scenes users cannot skip. I cannot complete the Last mission of Heart of Thorns and many episodes in that line were giving me disconnects.

    NOTE: I am a Director of Software Development for a company. For the community's sake.....It would not require that much time or resources to have someone at least put in checkpoints in the missions so if user is getting DC from game they have some progress saved. We already have a retry point or try again from checkpoint if you die. If users get DC then someone needs to code a disconnect as a death and when user loads back in it should be where you were last and ask user to to retry from nearest checkpoint at the minimum.

    Again.....this would not take many resources to get things like this done......if this is not being fixed and it has been an issue since January (as this post suggests) then regardless if you guys over at ArenaNet can reproduce this problem .....or not....it is a problem......you still could still do something.....example: allow the user to load into the instance and be able to still select start at nearest checkpoint so the user can at least continue without a complete restart (as stated above). So regardless is it can or cannot b reproduced then its still both a good option and a fix.

    This need to be repaired......as others have suggested this is completely destroying my fun with coming back to GW2

  • I finally got through Forging the pact on the 8th attempt!
    The difference is this time all the audio played between Traherne and the enemy (stormbreak I think his name is)
    After that little cutscene the game loaded and I was able to continue.

  • @joeb.7153 said:
    The only real difference I can find is the OS, and some hardware differences.

    You listed all of the things that were irrelevant and then completely failed to give any details on the things that might actually matter. List in detail exactly what the OS and hardware differences are.

  • IceGrim.2351IceGrim.2351 Member
    edited July 30, 2018

    cant join crystal desert in my storyline 'path of fire', in Lion's arch, when i come to airship and try to join instance i see error as on my screenshot
    i tried other servers, lower settings, but it lasts all day
    sry for bad english
    https://imgur.com/a/HKpBUsh

  • Osk.5074Osk.5074 Member

    I played the game on release and a couple of weeks ago came back after buying/installing the last 2 expansions.

    I was also having the issue with constant crashes and disconnects in storylines, annoyingly mostly at the end , so I had to replay the whole thing.

    To fix it I tried deleting all my GW2 application data and totally uninstalled and re-installed the game.

    Since this time it has run perfectly with no crashes or disconnects at all.

  • edited July 31, 2018

    so having joined this game not long ago and finding that im having oodles of fun this issue is HORRIFIC i DC during almost every.. single ... mission and it is INFURIATING i have scoured the forums and tried allmost EVERYTHING but NOTHING works im to the point where i would be willing to let a dev remote host into my pc as i play the missions and set up dump logs for my ENTIRE PC STATE if that would AT ALL help fix it even a little bit because it does not just drop guild wars oho no when guild wars drops it drops EVERYTHING my entire internet for just this PC DIES for 5-10 seconds happens no where else but guild wars so please .... send help

    (edit) the worst part is it almost always works correctly the second or 3d time it has never gone beyond 3 dcs but by god is that demoralizing)

  • For some reason the last mission in the game iv done about 7-8 times this past week and every time i get to the last boss the game disconnects right after the cut-scene. very disappointing and frustrating. i like wasting my time playing video games but i don't like wasting my time playing video games if you know what i mean =/

  • Still happening for me. Months later.

    But surprise surprise yesterday I was able to complete two story missions without a single disconnect! Tried it again today and in 3 attempts 3 disconnects by me or the person I was playing with. I noticed that everything was a bit laggy while I was going through the story so I played with the options window open and saw the ping spiking up to the high 400s. Until I exited the story mission then it dropped to the low 70s. Wondering if whatever is serving the instances is having troubles? would make sense I rarely get disconnected in the open world. But constantly in the story instances.

  • Feelm.1938Feelm.1938 Member
    edited August 9, 2018

    I also just had a crash during the story instance Buried Insight, right at the end of the mission (I assume) after they turn the computer on to find out about the dragon weaknesses. I've never had one of these before but it's pretty annoying having spent so much time in the mission already.

    Edit: to be specific, I got to the point where Braham said "Let's catch up with the others, then. I suppose it'd be nice to have some help finding this weakness.". Then nothing else in the game happened, no objective updates, no further dialogue, but I think I could still move. After a minute or two of this the game kicked me back to the character select screen with the 'you have been disconnected' dialogue, unfortunately I didn't capture the error code.

  • So, my wife and I have been going nuts with this issue for a week or so now. Until finding this post, I was pretty convinced that it was an issue with our router. I mean, it couldn't be the game, right?

    After reading through bits of the thread, it seemed to me that "timeout" was a reoccurring theme. So we tried something a little different the next time we worked on a chapter/mission.

    Anytime you get in a cut scene, or extended dialog that doesn't require any action on your part, make a point of moving around the entire time. Even if you are on a cinematic, just hit your keys like you are running around. In other words, keep sending character movement keystrokes to the servers.

    After getting disconnected 4-5 times each on a mission previously, we were both able to get through it together on the first shot using this method. We were then able to do the entirety of the next chapter as well which is the first time we went straight through one in quite some time.

    It's only 2 missions and may just be anecdotal, but it might be worth a shot. It might also be a new angle of testing for the devs to consider. Make a point of running some tests where the devs make an effort to not move at all during the long dialog or cut scenes. (We all know devs can't sit still at a keyboard for 2 seconds, so it may require some serious effort. I recommend well timed distractions of the pastry variety to keep them occupied.)

    For everyone else running into this issue...give it a shot. If it doesn't work, oh well. If it does...then maybe its an easy workaround with a potentially easy fix on the dev end.

    Good luck!

  • @Spuddlethud.3694 said:
    So, my wife and I have been going nuts with this issue for a week or so now. Until finding this post, I was pretty convinced that it was an issue with our router. I mean, it couldn't be the game, right?

    After reading through bits of the thread, it seemed to me that "timeout" was a reoccurring theme. So we tried something a little different the next time we worked on a chapter/mission.

    Anytime you get in a cut scene, or extended dialog that doesn't require any action on your part, make a point of moving around the entire time. Even if you are on a cinematic, just hit your keys like you are running around. In other words, keep sending character movement keystrokes to the servers.

    After getting disconnected 4-5 times each on a mission previously, we were both able to get through it together on the first shot using this method. We were then able to do the entirety of the next chapter as well which is the first time we went straight through one in quite some time.

    It's only 2 missions and may just be anecdotal, but it might be worth a shot. It might also be a new angle of testing for the devs to consider. Make a point of running some tests where the devs make an effort to not move at all during the long dialog or cut scenes. (We all know devs can't sit still at a keyboard for 2 seconds, so it may require some serious effort. I recommend well timed distractions of the pastry variety to keep them occupied.)

    For everyone else running into this issue...give it a shot. If it doesn't work, oh well. If it does...then maybe its an easy workaround with a potentially easy fix on the dev end.

    Good luck!

    Just an FYI: This is one of the recommended trouble-shooting tips offered, along with trying a VPN, using a Skill, and minimizing cut-scenes. Thus, it does, indeed, work for some players. =)

  • Puddles.6385Puddles.6385 Member ✭✭
    edited August 12, 2018

    This happens in about half of story instances for me, and has occurred in instances from the personal story, living world seasons 2&3, HoT, and now PoF (I haven't done season 4 yet; mostly because I have had to waste so much time replaying every other chapter because of this bug). It seems related to the triggering of a cutscene, as others have mentioned, but the silly advice of moving my character or trying to use a skill is useless because the cutscene never actually starts. As soon as I get booted to character select, I can hit play and get back immediately without having to log in in the launcher. If a disconnect is happening, how am I able to log back in without authenticating? Either the disconnect message is a lie, or this is a HUGE security hole.

    I've tried a client repair, reinstalling the game, lowering my graphics settings, reformatting and reinstalling Windows, and even playing on a different computer on a different internet connection from a different ISP; This issue is NOT on my end.

    EDIT: also worth mentioning that I'm connected to my router via ethernet, so this is not a wifi-only issue.

  • @Puddles.6385 said:
    This happens in about half of story instances for me, and has occurred in instances from the personal story, living world seasons 2&3, HoT, and now PoF (I haven't done season 4 yet; mostly because I have had to waste so much time replaying every other chapter because of this bug). It seems related to the triggering of a cutscene, as others have mentioned, but the silly advice of moving my character or trying to use a skill is useless because the cutscene never actually starts. As soon as I get booted to character select, I can hit play and get back immediately without having to log in in the launcher. If a disconnect is happening, how am I able to log back in without authenticating? Either the disconnect message is a lie, or this is a HUGE security hole.

    I've tried a client repair, reinstalling the game, lowering my graphics settings, reformatting and reinstalling Windows, and even playing on a different computer on a different internet connection from a different ISP; This issue is NOT on my end.

    EDIT: also worth mentioning that I'm connected to my router via ethernet, so this is not a wifi-only issue.

    I'm not sure the log-in servers and the game servers are one and the same. Thus, you could lose connection to one, but not the other, perhaps.

  • Oenanthe.6549Oenanthe.6549 Member ✭✭✭

    Still trying to get through 'The Departing' (I'm really starting to hate balthazar now, that fight is just tedious). I seem to get a little further each time, this time I got though the gate and into the cinematic, then my UI came back up and there was I standing there with with the cinema icon over my head then, black screen and back to the log in screen.

    Unless they can sort something out with this problem I can see it being a real problem when it comes to the next expansion, if you can't finish the story and they can't help you through it, a lot of us will be thinking twice before buying another installment. Please at least put in some check points so we don't have to keep doing the whole thing over and over again.

  • I have enough. I refuse to spend any more cash on this game until they found a solution to this problem, its a waste of my time and as well as many other players. Why won't Anet make this a priority? The Departing is a very very very time consuming long instance; long time walking around with unskippable hundreds of dialogues with 2 boss fights (one in the beginning and one in the end). Many players are asking for checkpoints Anet, when is it happening? When are you providing us the solution? When will I get my griffon? When will I find out the ending of the story of PoF? When will I get to experience ls4? When Anet? Tell me?

  • Criz.8193Criz.8193 Member ✭✭

    I can't finish "The Sacrifice" in POF. I keep getting disconnected and I know for a fact it is not my internet connection causing this. I refuse to buy any gems and will quit this game if this is not fixed. I put in a ticket, but the last time I did it took them 28 days before I got a response. One of this game's selling point is its storyline, for it not to work is simply unacceptable. This is a core game mechanic that is not functioning and a simple option like "reconnect" has not been implemented as of yet. It is game breaking for me as well as others! AND I REFUSE to play that story again!!!!

  • Lost Dimension.9014Lost Dimension.9014 Member ✭✭
    edited August 15, 2018

    Again. It happens again. This time its the second last chapter of PoF. After fighting the boss and finishing the video cutscene, I disconnected ONCE AGAIN.

    Edit: I did it again and the fight was pretty short. This is the check point we should be getting and I am glad this one isn't one of the problem but The Departing was a pain.......

  • Plautze.6290Plautze.6290 Member ✭✭✭

    I mostly witness that during cutscenes, the characters suddenly stop moving, keep on talking for a few seconds, before they stop talking and I notice that the game froze completely. Funny enough, that only happens to me in core personal story. I seldom or even never witnessed that on HoT or PoF... would have truly kittened me off!
    Then again, having to play the Pale Tree Orr vision again and again is not that funny, either. I clearly remember that this happened once while I enjoyed the ending cinematic after defeating Zhaitan. Guess what? Gotta defeat him again =) there, checkpoints would have eased the pain significantly.

    Rohan Blackraven | Allister Mortis | Kareem Aqbar | Mindblower Torxx

  • Well, we were able to get through most everything, but now we're totally stck on the Balthazar fight. DC on death scene. So look frustrating after such a tedious fight.

  • I was plagued with this problem too. Tried 5 times to complete Victory or Death. Something I read in one of the forums got me thinking and I changed one setting that seems to have helped. I'm not going to guarantee it will work and requires more testing to be confident... but I was able to complete 2 story quests where I'd disconnected repeatedly and my wife also finished one she'd tried 3 times.

    Options > General > Streaming > Content Streaming >> change to "On Demand"

    The setting was set to 'Idle'. Something someone said in a forum post regarding the disconnects seeming to come during transitions from cutscene to non-cutscene made me think that perhaps the game was trying to get some piece of content and since the download setting was set to Idle, it was waiting for the connection to be Idle. After waiting a period of time, it failed out the download which caused it to lose the instance. By setting it to On Demand, it allows the game to download that content when needed. This is totally just a theory, but has been working for me so far. Your mileage may vary. Good luck.

  • Exactly. I am in the same boat as you OP. Throughout the entire gameplay, since I first started playing GW2, I never once got disconnected from the server while on the open world field. Doesn't matter if there were a lot of players on at the same time or a lot of stuff going on my screen, disconnects never happens during the open world. I will give Anet a huge A+ on this part, really high-quality stable connection. What I will give Anet a huge F is the low-quality connectivity inside the storyline instances, especially the long ones like 'Hearts and Minds' and 'The Departing'.

  • I am having the same issue I have to complete each story instance twice at least usually 3 times this makes it no fun, just a grind.

  • Disconnect going for power core # 3 in VIctory or Death solo first time attempting it. I am getting rather tired of these random dc's. Some appear to be if you skip a cut scene at to get through it faster (Tower Down perhaps is one that does this).

  • This happened to me twice in a row in Victory and Death right after defeating the Mouth of Zhaitan. The problem seems related to cinematics as the first time it happened the movie reel appeared over the toon's head and I couldn't do any action, after a second or two it disconnected me. The next time, same thing, except it did start to play the cinematic after the defeat of the Mouth, but then stopped and left the movie reel icon over my head. I tried submitting bug reports but it disconnected me before I could submit it in that game state with the screenshot. I was forced to wait and submit it after logging back in but that wouldn't have any information attached. It is a lot of content/battles to have to go through again not knowing whether I will ever progress past that step.

  • Gin.5427Gin.5427 Member ✭✭

    This has happened reliably to me this entire. Year.
    This time I was redoing a story mission in HoT. I was going for an achievement solo. I was in the middle of a fight with some trash mobs. I am getting angrier and angrier. I enjoy this game, but this nonsense is pushing me away rather steadily.
    I see no reason that if our characters' mastery, achievements, and loot get saved why our progress shouldn't be saved.
    You try being a mediocre player just trying to have fun and enjoy a story when a half an hour solo boss fight ends in a disconnect.
    Because if you join a group everyone's flying through it. I cannot enjoy the content I pay for.

  • Been trying the "To Kill a God" mission for 2 months now. I lose connection at the same point EVERY TIME. Just as I defeat Balthazar, it goes to the cut scene then goes black, with a disconnection notice. I have done this part of the story 5 times... I thought for sure after the first few times if I gave anet some time they would for sure fix the issue. Months later, same thing. HALP!

  • Happened again during "Frozen Out." This time after the cutscene at the very end. Because I'm forced to listen to Braham and the commander yap after the boss is dead, I never receive credit for the mission. Now I get to do it again and listen to Braham's fantastic dialogue. When do we get to kill Braham? Soon I hope.

  • Nastynik.8542Nastynik.8542 Member
    edited September 2, 2018

    Had this again playing Living World 2 storyline, Echoes of the Past. Was trying to finish the quest but had the Connection Lost error before starting very last boss. Now have to play all over again. All prior missions in LW2 were great, I did get a lost connection at the end of Dragons Reach 2 but it appears the game completed as I received the credit, could it be that the devs may have put some fixes in place?

  • Taygus.4571Taygus.4571 Member ✭✭✭✭

    I was finally able to complete HoM

    And haven't dc'd so far.
    Took someones suggestion and pressed the attack button over and over and over while any dialogs or movie or anything was going on. Seems to be working.

  • @Jeffrey Vaughn.1793 said:
    We have folks investigating this issue, but so far we haven't been able to reproduce it. We're trying to determine what the commonality is between players that run into this issue. If you haven't already, please submit a bug when it happens so we can get more data points.

    I've been told that Anet is telling people to use a VPN as a workaround for these disconnects; mine happens after Joko's taunting at the end of the story chapter "The Departing". Being as how this is-to my knowledge-an unsubstantiated rumor, can you:

    1) Clarify that as of right now, this is one of Anet's possible solutions

    2) State which particular 3rd party solution i.e. VPN Anet is saying we need to use to operate GW2?

    3) If, as I've been told this is a true statement, what support and guarantees does Anet provide for this 3rd party fix (I would assume that Anet would assume responsibility for any 3rd party program which is not listed in the system requirements to run the game) should we continue to not only experiencing in-game issues but general issues with this speculative VPN?

  • Orimidu.9604Orimidu.9604 Member ✭✭✭

    I thought to use Microsoft Network Monitor 3.4 to capture packets during my run of The Departing. I didn't have any crashes (never had the issue), but I was able to isolate all packets related to the instance via the IP. I'd love to know if packet capture would be useful for arenanet in troubleshooting this problem, but at the same time I'm unable to filter out other network traffic from the .cap file. It's a privacy concern, for one, and two, arenanet doesn't need to see my network traffic for steam or outlook, to name a few.

  • Orimidu.9604Orimidu.9604 Member ✭✭✭

    I managed to remove unnecessary packets. If this kind of info would be useful, I'd be happy to write a guide for it.

  • UPDATE

    I tried to use the "keep moving/spam abilities" work around during post-EoS Joko dialogue and was able to exit the Mists. Bear in mind, I only tried this once because as I was coming back to life and Rytlock was talking, I got booted back to tue character select screen. I have not yet been able to try again.

    Perhaps I'll be able to duplicate (and succeed?) this evening after work.

    I'm not technical genius (if I can turn on a computer without it blowing up, that's a success in my book) but based on my experience with this issue and reading about other player experiences, I wonder if it's not somehow related to the logout due to inactivity feature. Which leads me to ask:

    1) Is there a way to turn off this feature or extend that period before auto-logout?
    2) I know it's a longshot but is there a way we may be able to skip the cutscenes where we are unable to interact (move/spam abilities) thus possibly preventing the "auto-logout"?

  • Taygus.4571Taygus.4571 Member ✭✭✭✭
    edited September 10, 2018

    @Robj.6815 said:
    2) we are unable to interact (move/spam abilities) thus possibly preventing the "auto-logout"?

    Btw, just making sure, that you are still pressing your attack/jump button during movie scenes.

    Cause even tho you're unable to move it seems to keep the connection.

  • @Taygus.4571 said:

    @Robj.6815 said:
    2) we are unable to interact (move/spam abilities) thus possibly preventing the "auto-logout"?

    Btw, just making sure, that you are still pressing your attack/jump button during movie scenes.

    Cause even tho you're unable to move it seems to keep the connection.

    I just got through it. I took the precaution of putting my settings on low and actually spammed moving left and right as well as my jump button. Ironically, that seemed to almost skip the last cutscene where Rytlock os talking over your dead body. Thank all the kittens in Tyria I got through.

    Onwards and upwards...or southwards to The Desolation!

  • I bet if connecting to the Gem Store caused disconnects they'd fix that pretty quick. People have been reporting this problem for years

  • My wife and I have experienced a consistent crash during the LWS4 E3 where we are fighting Beastmaster Eronco (sp?). For the last 4 characters, sometime during the fight we disconnect, have to go to desktop and restart the client to restart the fight. This happens with the Joko fight as well but slightly less consistently.

  • Same for me disconnects at end of story mission way to often to the point i don't want to play the game anymore good job Anet

  • Pirindolo.9427Pirindolo.9427 Member ✭✭✭
    edited September 18, 2018
            . . . . . ..  .. . . . . . 
    
  • Game disconnet /crash on the new ls episode. Code= 7:11:3:191:101

  • Pimpology.6234Pimpology.6234 Member ✭✭✭
    edited September 18, 2018

    LW4 Ep4. LEGACY is bugged after you defeat the branded riftstalker npcs start to talk then screen goes black (like its going to a cutscene) and then I get a dc message to character select and lose all credit. and have to redo the instance trying for a thrid time, but it will most likely fail.

    2 hours later... on 4rth try made it past Legacy.

    I'm The DEVIL.

  • Gin.5427Gin.5427 Member ✭✭
    edited September 19, 2018

    I would like to post an update about my account and the disconnects. I last posted a little under a month ago.
    I was recently in a dungeon on a DIFFERENT computer from my home computer, on different internet, and on a different router (all of which have been suspect for this), and I still encountered the issue.
    This is not related to LW4. This has happened to me consistently from the personal story up through Path of Fire (which I have slowly meandered through) AND now group dungeons and fractals.

    **As for it not being 'replicable' **I might suggest that Anet ought to send someone WITH a player in a story instance and merely wait for it to happen. Or several of these players. I, with some level of reliability, get disconnected if I spent over half an hour in an instance. @Jeffrey Vaughn.1793 I'm not sure why anet hasn't been open about what testing methods they've done, but this seems like a fairly persistent problem that warrants more effort than what we've been allowed to see.

    I would eagerly volunteer my time as someone who disconnects more and more frequently towards solving this issue. I am certain that other people in this thread feel similarly.
    ::Edit for tone and suggestion

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