maxx.1279 Posted February 20, 2018 Share Posted February 20, 2018 The game crashes on load screens., it has done so for a long time. it is unpredictable not doing it for days and then every login.I can stay in the same map for hours but as soon as I change maps it crashes. it gives log in error, and occasionally refuses to login from the client.I have tried to troubleshoot this issue for years. even using using directions from forum posts.I have shut off other programs changed my isp setups nothing seems to have an effect. on failed loginError Code: 42:0:9001:4402on crash code(Code=3:11:3:191:101) Link to comment Share on other sites More sharing options...
moonstarmac.4603 Posted February 20, 2018 Share Posted February 20, 2018 It sounds like a routing issue somewhere between point A (you) and B (ArenaNet). Try running a traceroute to see where it drops.Also, is this on all of your characters or only one or two? Same maps or different ones? Link to comment Share on other sites More sharing options...
maxx.1279 Posted February 20, 2018 Author Share Posted February 20, 2018 clean till 92% packet loss at ncsoft.... Link to comment Share on other sites More sharing options...
Healix.5819 Posted February 21, 2018 Share Posted February 21, 2018 @"maxx.1279" said:clean till 92% packet loss at ncsoft....NCSoft blocks pings, hence the inaccurate packet loss. If you were actually tracing NCSoft's servers however, note that they're no longer used. GW2 is at Amazon now, and they also block pings. If you weren't tracing Amazon, auth1.101.arenanetworks.com for NA or auth2.101.arenanetworks.com for EU.GW2 began switching over to Amazon with PoF's launch, and have since moved over entirely. If this has been happening prior to September 2017, it's probably not the servers specifically. Try running the game on port 80 or 443 (-clientport 80), or if that doesn't help, use a VPN. Any network software could potentially cause it, the simplest way to check is to clean install Windows without installing anything else. If possible, try to rule out the router by removing or swapping it. You may also want to setup Google's DNS, since your default may be slow to update. Link to comment Share on other sites More sharing options...
maxx.1279 Posted February 21, 2018 Author Share Posted February 21, 2018 It has a second path ping I didn't understand why but it went to amazon. 18ms 0 packet loss till 100% at amazon. Link to comment Share on other sites More sharing options...
Marluxia.1258 Posted February 22, 2018 Share Posted February 22, 2018 Having the same problem for two days now. I have difficulties loading any map. And when i actually do manage to load a map, the ping is so high i can't even make 2 steps before i crash again. And it goes on and on in an infinite loop like this Link to comment Share on other sites More sharing options...
chaox machine.1534 Posted February 22, 2018 Share Posted February 22, 2018 @maxx.1279 said:It has a second path ping I didn't understand why but it went to amazon. 18ms 0 packet loss till 100% at amazon. Where is your location? Europe server right? Link to comment Share on other sites More sharing options...
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