Silver.2076 Posted February 23, 2018 Share Posted February 23, 2018 My AntiVirprogram doesnt like the gemstore!Getting the msg in the launcher when starting the gw2.exe "Phishing beim Öffnen von Web-Seiten gefunden.Adresse: https://gemstore-live.ncplatform.netStatus: Der Zugriff wurde verweigert." Link to comment Share on other sites More sharing options...
Iron.4372 Posted February 23, 2018 Share Posted February 23, 2018 I have the same problem - also with my G Data. I have this problem from this morning. Any solutions?I don't have access to Gemstore, same as you. Link to comment Share on other sites More sharing options...
Fabienne Flora.1760 Posted February 23, 2018 Share Posted February 23, 2018 Here the same problem too with G Data.Yesterday everything was okay. Today I cant use the shop. Link to comment Share on other sites More sharing options...
Iron.4372 Posted February 23, 2018 Share Posted February 23, 2018 Ok, I solved the problem:You need to add Exception for 2 addresses in HTTP Filter in program's main screen.Addresses you need to add are:gemstore-live.ncplatform.netgemstore-fra-live.ncplatform.netIt solved shop problem. Link to comment Share on other sites More sharing options...
Fabienne Flora.1760 Posted February 23, 2018 Share Posted February 23, 2018 But why we have this problem today? Maybe something happend? I give now access and later you get an answer that they were hacked :P Link to comment Share on other sites More sharing options...
Iron.4372 Posted February 23, 2018 Share Posted February 23, 2018 I can only bet, that it was all about latest update on G Data Antivirus side. Maybe they added some additional protection, that filter new HTTP Protocols. I don't think that it's about hacking or something dangerous. It would be great if someone from Security workers from ANet could comment on this problem. Link to comment Share on other sites More sharing options...
Randulf.7614 Posted February 23, 2018 Share Posted February 23, 2018 Poss related to the maintenance from yesterday and/or the login issues currently being experienced Link to comment Share on other sites More sharing options...
Silver.2076 Posted February 23, 2018 Author Share Posted February 23, 2018 i try to white liste once more Link to comment Share on other sites More sharing options...
Morph.7591 Posted February 24, 2018 Share Posted February 24, 2018 I am also using G Data and getting the same error where it tells me that Phishing-check of websitesAddress: https://exchange-fra-live.ncplatform.netStatus: Access denied.I have tried whitelisting the sites it objects to from the web protection tab , but it doesn't let me open the gem-to-gold-to-gem conversion screen, and sometimes fail to open the trading post also. Happened when G Data updated the latest version Link to comment Share on other sites More sharing options...
Silver.2076 Posted February 24, 2018 Author Share Posted February 24, 2018 add one more:tradingpost-fra-live.ncplatform.networks so far Link to comment Share on other sites More sharing options...
Illconceived Was Na.9781 Posted February 24, 2018 Share Posted February 24, 2018 @Fabienne Flora.1760 said:But why we have this problem today? Maybe something happend? I give now access and later you get an answer that they were hacked :PAnti-malware companies update the heuristics all the time. And all good heuristics have false positives that can only be addressed by manually whitelisting (it's a mathematical inevitability and medical testing suffers from the same phenomenon, as does law enforcement etc). So it's roughly inevitable that each of us will run into something like this at some point.It's good to be concerned and ask, because it's hard for us non-security professionals to be sure what's going on. Link to comment Share on other sites More sharing options...
Silver.2076 Posted February 24, 2018 Author Share Posted February 24, 2018 Adding all this to whitlist seems to work:loading-live.ncplatform.netexchange-fra-live.ncplatform.nettradingpost-fra-live.ncplatform.netgemstore-live.ncplatform.netgemstore-fra-live.ncplatform.net Link to comment Share on other sites More sharing options...
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