Amazon Servers — Guild Wars 2 Forums

Amazon Servers

Crazy.6029Crazy.6029 Member ✭✭✭

Undo it Anet, just undo it. They are garbage and seems like they are getting worse.

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Comments

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    super ping hits you too?

    Slayers XD. Love wvw? Prove it. Join NSP.

  • Kaiser.9873Kaiser.9873 Member ✭✭✭

    Haven't had much issue at all in the past, but tonight it is ridiculous. Like 1/4 second delays. Not fun at all to play with that.

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    day before yesterday at eb and other maps 3k ping. hehe.

    yesterday better. at full setup, recorded and played.

    must remind us with notice if amazon has maintenance so we dont have to waste time.

    Slayers XD. Love wvw? Prove it. Join NSP.

  • XenesisII.1540XenesisII.1540 Member ✭✭✭✭

    2-3k ping tonight, was pretty terrible.

    Another derailing post. ^^
    EBG North Keep: One of the village residents will now flee if their home is destroyed!
    Maguuma: Masters of building and fighting in siege!

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    oh nos. i thought it was fixed. :/

    Slayers XD. Love wvw? Prove it. Join NSP.

  • coglin.1496coglin.1496 Member ✭✭✭

    Odd, I haven't had any issue. Certain it is the servers specifically that are an issue? You would think if it was a huge problem, more than 4 people would be here complaining about it

    Do not confuse your objective opinion with that of objective fact. Remember, what you say matters, not what you meant to say.

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    coglin, yes. when you run a certain program you see the server you are connected to.

    Slayers XD. Love wvw? Prove it. Join NSP.

  • coglin.1496coglin.1496 Member ✭✭✭

    @Sovereign.1093 said:
    coglin, yes. when you run a certain program you see the server you are connected to.

    How does running a program that shows you what server you are connected to prove the server is the issue and not your ISP, pathing to and from the server, or the traffic of hubs among those paths?

    Do not confuse your objective opinion with that of objective fact. Remember, what you say matters, not what you meant to say.

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    manual way to check -maploadinfo
    tracerout it. steps in support thread of this game.

    each map you join has a particular server assigned to it. so you can join pve maps because support there is good. but in wvw not so good. eb then desert then borders. (trial by iteration)

    Slayers XD. Love wvw? Prove it. Join NSP.

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    cant explain it well, i am info overload at work. will explain later and post links when i get back home

    Slayers XD. Love wvw? Prove it. Join NSP.

  • Crazy.6029Crazy.6029 Member ✭✭✭

    I've been working on everything for a months trying to figure it out why I have this extra lag and it turns out it wasn't Professor Plum, Colonel Mustard or any of the rest. It was Anet with the Amazon Servers. Undo it Anet, just undo it. On a side note I broke 4k ms last night (personal record) in a 3 way fight on red borderlands.

  • hunkamania.7561hunkamania.7561 Member ✭✭✭

    Servers seem fine to me.

    Maguuma NA.

    It's not the Illuminati! It's the Maguumanati!

  • Overall, ANet's data shows better ping/uptime for more people than before, slightly worse for a few, and (as with any transition) far worse for a fraction. Additionally, in many cases, the increased latency isn't because ANet is using Amazing/AWS, but because of the transition; apparently some networks are slow to update to recognize the change.

    Regardless of what others are experiencing (good or bad), your situation needs its own troubleshooting:

    • Run PingPlotter or similar software to track down the pathing and data loss for your route
    • Send that data to ANet via a support ticket.
    • Optional: also post on the forums (sometimes a fellow player can diagnose the issue)

    @SlippyCheeze.5483 wrote
    It's possible that the problem is anet, ... [however] ... the Internet is built in a way that three to five companies handle your traffic, if not more, just inside the continental USA. There are lots of places that the problem could spring from that neither end is responsible directly for. :(

    https://www.pingplotter.com/fix-your-network has a good guide for identifying where the problem is, but if you have trouble with that feel free to post screenshots from it and we can help work out where it is.


    Further Reading

    "With great power comes not-so-great utility bills."

  • Klipso.8653Klipso.8653 Member ✭✭✭

    We pushed up a staircase at smc and I had 3 frames before I was dead, kitten needs to fix

    -Balwarc [ICoa]

  • Chaba.5410Chaba.5410 Member ✭✭✭

    @Klipso.8653 said:
    We pushed up a staircase at smc and I had 3 frames before I was dead, kitten needs to fix

    Do you mean 3 fps or 3 frames you couldn't activate skills in?

    FYI if you run arcdps it has a little window that will display both your fps and ping (as reported in F11 options).

  • Kaiser.9873Kaiser.9873 Member ✭✭✭

    All I know is it isn't as bad as T1 3-way Hills fights were in year one( the origin of the 1-1-1-1-1-1), but worse than it was 2 weeks ago.

  • Stephen Clarke-Wilson commenting more recently about ping (on r/guildwars, but the ideas still apply) (poster's note: I made some minor formatting changes)

    We moved to AWS. The AWS servers are awesome - they are the latest generation. In addition, we spun up more than we should really need, based on CPU. In spite of all that, two things have happened:

    (1) a bug in [Guild Wars 1] since launch seems to show up more often than it did, which causes some lag. Extra servers help but does not fix that.
    (2) Anytime we move datacenters internet routing gets messed up and it is substantially out of our control. When we moved Guild Wars from Los Angeles to Dallas, our own routes from the studio still went down to LA and then to Dallas! It’s like the internet has some kind of memory and is slow to adapt.

    The best thing you can do is try a free VPN (like ProXPN) and see if it improves your connectivity and ping. Using a VPN seems to get around the bad routing effect (which also gets better over time). The internet is a complicated beast; I heard recently that about 1,000 routing changes a minute occur around the world. Oh my.

    "With great power comes not-so-great utility bills."

  • Illconceived Was Na.9781Illconceived Was Na.9781 Member ✭✭✭✭
    edited March 12, 2018

    Here's an example of how hard it is to track down latency issues these days:

    Lag Issues Solved
    by mwrich4

    TLDR: My ISP throttles upstream traffic which looks like sporadic lag spikes unless you dig deeper.

    I have used modest DSL service for at 4 years, 18Mbps Down / 1.5 Mbps Up. It seems recently that they may have strengthened their throttle strategy. I was led to suspect this issue when I looked at the DSL router home page and saw that the 1 minute UP traffic byte total was close to (1.5M / 8 * 60). The tally on my PC network adapter for a 1 minute period wasn't close to this, so I had to get my son to recognize the issue too.

    If you have lag issues, experiment with running a command like 'ping -t 8.8.8.8' (endlessly ping the google DNS server) in a command window. Keep shutting down applications one by one. Hopefully, you see an improvement along the way. Checking the adapter transfer counts is not to difficult, plus it's possible to use the Windows performance tools to see how much each application is sending/receiving in bytes.

    My son and I started shutting down apps one at a time. When we finally got below the limit, traffic was smooth. We weren't doing anything crazy like torrenting or voicing. Just what we considered normal simple stuff. The biggest offender seemed to be leaving the Facebook page open in the background.

    I used MultiPing(30-day free trial) to observe the following. When overloaded, once each minute the UP traffic is delayed until the volume falls below the threshold. While you are at the edge of this limit it appears as sporadic lag spikes but the occur at noticeable intervals. As you go higher, the 1-minute heartbeat of the throttle event becomes evident. As you go even higher, the throttling is so severe it was showing as a constant 1,000+ millisecond ping time.


    This is probably not the reason that some of us experience high ping, especially in WvW. The point is to emphasize that the reasons are difficult to determine without doing some research. If you have bad ping and want ANet to "do something" about it, then make it easier on them to help: use pingplotter and send them the data or at least open up a support ticket reporting the details you can offer them.

    It might be ANet, but it also could be your ISP, or something happening in any of the miles (km) of internet between the two.

    "With great power comes not-so-great utility bills."

  • XenesisII.1540XenesisII.1540 Member ✭✭✭✭

    Got hit with 3k ping again tonight around 10:30, 3 way fight in open area ebg, normally never get lag like that unless in smc 3 way fight.

    Another derailing post. ^^
    EBG North Keep: One of the village residents will now flee if their home is destroyed!
    Maguuma: Masters of building and fighting in siege!

  • Playing from Australia, it's been substantially worse. The ping numbers themselves haven't really changed (230 to 250, won't really feel much change there), but I'm getting mad lag despite the ping, like teleporting, disconnecting, skills not activating and other such symptoms of either ISP or server related issues

    I get 80mbps down and 35mpbs up though and all the traceroutes suggest it's somewhere after the packets reach the US that it starts dropping

    Super annoying

  • ThunderPanda.1872ThunderPanda.1872 Member ✭✭✭
    edited March 13, 2018

    Can we just move NA servers to Australia?

    Power > Condition

  • Dawdler.8521Dawdler.8521 Member ✭✭✭✭

    @ThunderPanda.1872 said:
    Can we just move NA servers to Australia?

    Cant Australians just move to NA? Its about as reasonable.

  • Talindra.4958Talindra.4958 Member ✭✭✭✭
    edited March 13, 2018

    I have a lot of ping lag and dodges don't work :(( skills don't work that well :((( Australian in EU. please don't question why I am in EU and focus on topic about the increased ping and fps issues in general
    increased ping is experienced in normal map content not just in wvw .. overall game performance is not good

    Death is Energy [DIE] in EU
    Envoy's Herald, VitV, DD, SS, The Eternal, LNHB, Champion Magus, Champion Phantom, Wondrous Achiever etc.

  • @Dawdler.8521 said:

    @ThunderPanda.1872 said:
    Can we just move NA servers to Australia?

    Cant Australians just move to NA? Its about as reasonable.

    Is NA a superior place to live?

    Power > Condition

  • GDchiaScrub.3241GDchiaScrub.3241 Member ✭✭✭

    @ThunderPanda.1872 said:

    @Dawdler.8521 said:

    @ThunderPanda.1872 said:
    Can we just move NA servers to Australia?

    Cant Australians just move to NA? Its about as reasonable.

    Is NA a superior place to live?

    Dunno about superior, but ANET is a Murican company so...yeh.

  • Rampage.7145Rampage.7145 Member ✭✭✭

    Amazon servers fixed skill lag in 3 way battles, that was asked from anet ever since day 1, i am sorry aussies get more lag tho, that kinda sucks, amazon have different host locations for their services, maybe they could look into that, me personally get way better ping and overall better performance ever since the changed their host and skill lag in EBG is completely fixed so big not to this thread.

  • XenesisII.1540XenesisII.1540 Member ✭✭✭✭

    Lag started to hit again after 10:30, major rubber banding happening although I didn't go above 300 ping this time around.
    Not in ocx, but on east coast so dunno.

    Another derailing post. ^^
    EBG North Keep: One of the village residents will now flee if their home is destroyed!
    Maguuma: Masters of building and fighting in siege!

  • Crazy.6029Crazy.6029 Member ✭✭✭

    4.5k five minutes ago blue borderlands 3 way. Never got lag outside of 3 way smc fight before. I guess no more big fights. Everything running fast as can be except GW2. I'm guessing they already know that it really is ruining game play for some people. Had it good for 5 years. Here's to hoping they fix it somehow. NA nw region here.

  • coglin.1496coglin.1496 Member ✭✭✭

    @Klipso.8653 said:
    We pushed up a staircase at smc and I had 3 frames before I was dead, kitten needs to fix

    I think you misunderstand how aspects of the world work here. No servers + router + service provider network systems combined, have been invented yet that can handle information from 120-180 locations and 120-180 PCs and reliably maintain a steady or even reasonable framerate for every participant at a fee reasonable for you to afford at your income level.

    Do not confuse your objective opinion with that of objective fact. Remember, what you say matters, not what you meant to say.

  • Crazy.6029Crazy.6029 Member ✭✭✭

    Just wanted to thank Anet. A couple of days after my post on the 14th, it was miraculously fixed after months of unprecedented lag. Thank you Anet :) Nice to be able to do large fights again.

  • BlaqueFyre.5678BlaqueFyre.5678 Member ✭✭✭✭

    @ThunderPanda.1872 said:

    @Dawdler.8521 said:

    @ThunderPanda.1872 said:
    Can we just move NA servers to Australia?

    Cant Australians just move to NA? Its about as reasonable.

    Is NA a superior place to live?

    I wouldn’t say superior but, cheaper to purchase a plethora of things and there are no Drop Bears😉.

    Downside no Vegemite.

  • @BlaqueFyre.5678 said:
    Downside no Vegemite.

    I have no trouble obtaining Vegemite in major US and Canadian cities.
    (I just have trouble eating it more than 1-2x/year. It's not my cup of tea.)

    "With great power comes not-so-great utility bills."

  • Crazy.6029Crazy.6029 Member ✭✭✭

    And it's back, seems every night for the last 5 nights or so its starts around 7 pm MT. Super Ping spikes. NW region NA, blue BL tonight, last night was red BLs. I was hoping since the last time I made the post here you guys fixed it in a couple of days. It's definitely not on my end. Please fix again :)

  • atheria.2837atheria.2837 Member ✭✭✭

    @Illconceived Was Na.9781 said:
    Overall, ANet's data shows better ping/uptime for more people than before, slightly worse for a few, and (as with any transition) far worse for a fraction. Additionally, in many cases, the increased latency isn't because ANet is using Amazing/AWS, but because of the transition; apparently some networks are slow to update to recognize the change.

    Regardless of what others are experiencing (good or bad), your situation needs its own troubleshooting:

    • Run PingPlotter or similar software to track down the pathing and data loss for your route
    • Send that data to ANet via a support ticket.
    • Optional: also post on the forums (sometimes a fellow player can diagnose the issue)

    @SlippyCheeze.5483 wrote
    It's possible that the problem is anet, ... [however] ... the Internet is built in a way that three to five companies handle your traffic, if not more, just inside the continental USA. There are lots of places that the problem could spring from that neither end is responsible directly for. :(

    https://www.pingplotter.com/fix-your-network has a good guide for identifying where the problem is, but if you have trouble with that feel free to post screenshots from it and we can help work out where it is.


    Further Reading

    PingPlotter doesn't work on Windows 10.

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭

    super ping hit me earlier in eb. u.u painful 3.8k ping. disappeared after awhile.

    Slayers XD. Love wvw? Prove it. Join NSP.

  • Ubi.4136Ubi.4136 Member ✭✭✭

    It's been the last 2 weeks for me. Super long lag spikes, ping jumps to 4 digit numbers regularly. All of the traceroutes, troubleshooting say everything is perfect up to the amazon servers, once it hits amazon, huge delays and lost packets.

    Carnished Toast (Yum)
    Lost in the Maguuma (TC)

  • XenesisII.1540XenesisII.1540 Member ✭✭✭✭

    Still getting lag almost every night now from 9-11pm.
    It's like the time the server hamsters change shifts or something. :\

    Another derailing post. ^^
    EBG North Keep: One of the village residents will now flee if their home is destroyed!
    Maguuma: Masters of building and fighting in siege!

  • Sovereign.1093Sovereign.1093 Member ✭✭✭✭
    edited April 23, 2018

    gah. i report it everytime with scrrenshot of the 4k ping attack

    i play wow at the moment while waiting for it to disappear.

    Slayers XD. Love wvw? Prove it. Join NSP.

  • @XenesisII.1540 said:
    Still getting lag almost every night now from 9-11pm.
    It's like the time the server hamsters change shifts or something. :\

    "server hamsters"....I'm stealing that. It's mine now :)

    Truthfully, though....I hit lag occasionally, and not just in WvW. Hit it doing the meta in Tangled Path recently. Was nuts. Did the testing with tracert and it seemed to be at Anet/Amazon end.

  • XenesisII.1540XenesisII.1540 Member ✭✭✭✭

    @misterman.1530 said:

    @XenesisII.1540 said:
    Still getting lag almost every night now from 9-11pm.
    It's like the time the server hamsters change shifts or something. :\

    "server hamsters"....I'm stealing that. It's mine now :)

    Truthfully, though....I hit lag occasionally, and not just in WvW. Hit it doing the meta in Tangled Path recently. Was nuts. Did the testing with tracert and it seemed to be at Anet/Amazon end.

    lol XD
    Yeah it started up for me when they moved the servers to amazon, I usually would only get lag in the 3 way smc fights, now it's just wherever on whatever map at prime time na.

    Another derailing post. ^^
    EBG North Keep: One of the village residents will now flee if their home is destroyed!
    Maguuma: Masters of building and fighting in siege!

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