I came back to Guild Wars 2 about a week or so ago, and got my wife to follow me. (Poor thing is getting tired of game hopping) We had come back from Black Desert Online, I got tired of the crappy server issues, and never experienced them in GW2. I like how they toned down the HOT difficulty in the world map, made exploring possible, that was the main reason I left before.
So I come back and progress in the HOT story, and I keep getting disconnected in story instances when there is a cinematic or one of those scenes where people speak. It came to a head when me and my wife were trying to complete her main questline for the original game in Arah, when we keep getting DC'ed at the scene where you go up in the airship. we had some really patient players who restarted with us, and it happened again.
When we logged back in to go into the instance, we did not join our original party, it was a new instance, even though we were still in a party. If there is a way to rejoin your party, it is NOT easily findable through the UI.
I am not saying that I demand that I never experience a disconnect, while it would be nice, its not plausable, but is there not a way to join a dungeon already in progress, and how come there isn't a timer when you suddenly leave an instance in progress to be able to rejoin it? That is bad design, in my opinion. An oversight that needs to be corrected.
My wife and I are trying to decide if we want to buy the xpac and start playing the game regularly, but stuff like this is really really frustrating, and considering the issue that we kept having in black desert online, it put a bad taste in our mouth for these kinds of issues. I will straight up delete my account if ANET tries to tell me that it is my service provider's fault.
I was on an VPN and she was just connecting regularly, same thing happened to both of us. Right before we went in, we did the event where you protect the gates of Arah, seemed like there were 100+ players fighting, no lag, no disconnects. But when we are in a story instance, BOOM, all the time, under the same conditions each time.
I submitted a ticket already, but is this a constant problem, has ANET addressed it, its not on the known issues area.