Gygex.3867 Posted September 23, 2017 Share Posted September 23, 2017 I bought Path of Fire through the in game store, it redirected me to a payment page and I bought the game. It gives me an email to the serial key and the key I purchased says:The serial code you've entered is not valid for this region. Please apply the serial code to a valid account in the correct region.I put in a support ticket, no answer. Help! Link to comment Share on other sites More sharing options...
JustTrogdor.7892 Posted September 23, 2017 Share Posted September 23, 2017 If you bought PoF through the in-game store (BLTC) then your account should have already been upgraded and no need to enter a key in the My Account page. In that case the key is emailed to you for your records should you need it for support issues. When you log in to the game do you have access to PoF? If not or you bought it through the web store and your key does not work you will have to wait for support to help you. Note, should it be an issue support needs to assist you with do not submit duplicate tickets as this will slow your response time. Link to comment Share on other sites More sharing options...
Myriady.2397 Posted September 23, 2017 Share Posted September 23, 2017 Me too I bought it on Gem store, the same problem with Gygex please help us Link to comment Share on other sites More sharing options...
malarky.4825 Posted September 23, 2017 Share Posted September 23, 2017 I had the same issue, I bought it through the web store. Already logged a ticket. Link to comment Share on other sites More sharing options...
HiMiiz.2810 Posted September 23, 2017 Share Posted September 23, 2017 Same exact issue . Mine bought from main official website with correct account log on . Already logged ticket too and somehow receive "payment information" from The Digital River Ireland Ltd. now i'm confused is it a follow up to the purchase? or related to the ticket? i don't know . PoF still not active in My Account too tho . Link to comment Share on other sites More sharing options...
Witimir.5982 Posted September 23, 2017 Share Posted September 23, 2017 I have the same problem.I bought Guild Wars 2: Path of Fire - Standard a few hours ago through buy.guildwars2.com.I received a letter with the serial code and enter it, but the code is not accepted, I see the message:The serial code you've entered is not valid for this region. Please apply the serial code to a valid account in the correct region.I checked my bank account, the transfer from my bank card was listed.Help!. Link to comment Share on other sites More sharing options...
Rhysati.4932 Posted September 23, 2017 Share Posted September 23, 2017 Same problem here. Just bought the game and I get the exact same message. Link to comment Share on other sites More sharing options...
Kindeller.3072 Posted September 23, 2017 Share Posted September 23, 2017 I'm hoping for this to be a time resolved issue, and a bit of patience will update my account. As mentioned, i've never been required to apply keys directly when signed into an account. I'm hoping its a failure of the correct message being displayed when an invalid keys used (one that's already being processed and being attempted to be applied to my account). I shall wait this out, rather impatiently as im eager to try out POF :( Link to comment Share on other sites More sharing options...
BANISHED.9785 Posted September 23, 2017 Share Posted September 23, 2017 This has just happened to me as well. I purchased Path of Fire standard edition in game. Got the email confirmation and I'm unable to access the content. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 23, 2017 Share Posted September 23, 2017 @BANISHED.9785 said:This has just happened to me as well. I purchased Path of Fire standard edition in game. Got the email confirmation and I'm unable to access the content.Your particular issue might be solved by just logging out completely, and logging back in.Good luck. Link to comment Share on other sites More sharing options...
Propaganda.4825 Posted September 23, 2017 Share Posted September 23, 2017 i also have same problem. this is the second one i purchased, i got one for my bro too, i wonder if anyone has same experience here Link to comment Share on other sites More sharing options...
BANISHED.9785 Posted September 23, 2017 Share Posted September 23, 2017 @Inculpatus cedo.9234 said:@BANISHED.9785 said:This has just happened to me as well. I purchased Path of Fire standard edition in game. Got the email confirmation and I'm unable to access the content.Your particular issue might be solved by just logging out completely, and logging back in.Good luck.I wish it was that simple. I was up in the air about buying the game too. Not a great start. Link to comment Share on other sites More sharing options...
Kopacetic.5398 Posted September 23, 2017 Share Posted September 23, 2017 Same. bought the standard edition via buy.guildwars2.com.... when I try to redeem it, and said that the code is invalid in the current region. Issued a ticket. Link to comment Share on other sites More sharing options...
Centbair.1496 Posted September 23, 2017 Share Posted September 23, 2017 I just bought the it and same issue. Already sent in a ticket too. I think since this is the release date, everything might be breaking.I bought it from the GW2 website.Location Purchased: buy.guildwars2.comEdition: standardPayment taken/email confirmation: Yes to bothPayment type: PaypalRegion: North America Link to comment Share on other sites More sharing options...
Kindeller.3072 Posted September 23, 2017 Share Posted September 23, 2017 Might be worth updating these posts of similar issues to include a few bits of information about the purchase... If anyone can think of anything else important to see if there's a correlation let me know.Suggested TemplateLocation Purchased: (In-Game/guildwars.com/third party)Edition: (standard/Deluxe/Ultimate)Payment taken/email confirmation: (Yes/No)Payment type: (Card/Paypal/Other)Region: (North America/Europe)My Own:Location Purchased: In-GameEdition: StandardPayment taken/email confirmation: YesPayment Type: CardRegion: Europe Link to comment Share on other sites More sharing options...
Knight of Blood.8416 Posted September 23, 2017 Share Posted September 23, 2017 Having the same issue of "serial code you've entered is not valid for this region"Location Purchased: buy.guildwars2.comEdition: standardPayment taken/email confirmation: Yes to bothPayment type: PaypalRegion: North AmericaI had added it to my cart before i had logged into my account if that makes any difference Link to comment Share on other sites More sharing options...
HiMiiz.2810 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: guildwar2.comEdition: StandardPayment taken/email confirmation: YesPayment Type: CardRegion: North America Link to comment Share on other sites More sharing options...
malarky.4825 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: guildwars2.comEdition: StandardPayment taken/email confirmation: YesPayment Type: CardRegion: North America Link to comment Share on other sites More sharing options...
Lenar.6428 Posted September 23, 2017 Share Posted September 23, 2017 The serial code you've entered is not valid for this region. Please apply the serial code to a valid account in the correct region.Location Purchased: guildwar2.comEdition: StandardPayment taken/email confirmation: YesPayment Type: CardRegion: Europe Link to comment Share on other sites More sharing options...
Veon.8516 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: guildwars2.comEdition: standardPayment taken/email confirmation: YesPayment type: Cardit ask to log in before purchase, so it should automatically give code for correct region, yet says code is not valid for this region Link to comment Share on other sites More sharing options...
BANISHED.9785 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: In-GameEdition: StandardPayment taken/email confirmation: YesPayment Type: Credit CardRegion: North America Link to comment Share on other sites More sharing options...
Cobrakon.3108 Posted September 23, 2017 Share Posted September 23, 2017 Same issue though now when I try to submit the serial it does nothing. Nothing changes/comes up.I bought from official website upgrade 29.99I have standard Gw2 account and Hot Already active.Don't know what to do. Link to comment Share on other sites More sharing options...
Kindeller.3072 Posted September 23, 2017 Share Posted September 23, 2017 I'm sensing an issue with the standard upgrade :/ Link to comment Share on other sites More sharing options...
MadDan.2691 Posted September 23, 2017 Share Posted September 23, 2017 I have also purchased GW2:POF. Though I purchased it for a friend. He is getting the Region invalid error as well! (It was the standard edition)Location Purchased: guildwars.comEdition: standardPayment taken/email confirmation: YesPayment type: PaypalRegion: North AmericaFriends Region: North America Link to comment Share on other sites More sharing options...
Flave.6724 Posted September 23, 2017 Share Posted September 23, 2017 I have the same issue. It's kinda annoying, because I wanted to try the new expasnion. :'( Location Purchased: guildwars.comEdition: StandardPayment taken/email confirmation: YesPayment type: PaypalRegion: North America Link to comment Share on other sites More sharing options...
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