In this morning’s build, we introduced a bug that reduced the number of charges for any consumable gathering tool to 1 remaining use. This meant that if you had only partially used an Orichalcum Mining Pick or had a fully charged Unbound Logging Axe both would have had only 1 charge remaining when you logged in. We recently completed a new build that corrected the problem and also did a one-time restoration of all consumable gathering tools to their maximum number of charges for affected players.
Unfortunately, the new build did not fix tools that were fully consumed during the time the bug was live. For those cases, our Customer Service Team will be mailing out replacement tools once we can ascertain the breadth of the problem.
We sincerely apologize for the inconvenience that this issue caused. Thank you for your patience!
Communications Manager: ArenaNet
Fansite & Guild Relations; In-Game Events; Community Showcase Live