How to Report Cheaters or Exploiters

Gaile Gray.6029 · July 3, 2017

If you come across a player you believe is cheating or exploiting Guild Wars 2, you are welcome to report them using the in-game report system.

Select their character name in chat or their character in game.
Right click, and choose "Report."
Choose "Botting" from the drop-down menu.

As an alternative, you may e-mail your report to the following address: [email protected]. Note: This address is not for general purposes and should be used only to report suspected cheating or exploiting. Please note that we generally do not reply to e-mails send to this address, but we do review all reports.

If you need direct assistance, please contact our customer support team by clicking "Support" at the top of this page, then "Submit a Ticket" to request assistance.