ArenaNet does not offer services related to the review or approval of any third-party program. Our general policy is that anything that gives advantage is forbidden; anything that imbalances the game in favor of one player over another is strictly disallowed. With that said, we are aware that some utilities help players without affecting others; that is, they do not give one player an advantage over another. As a rule, we believe that the use of a 3rd-party program that meets those standards is acceptable for use in our game.
We make our policies clear in our User Agreement, Rules of Conduct, and the Conduct Breaches and Outcomes document, which you can find in the Legal Documentation section of our website.
You should know the following:
The best way for a player to assess whether a specific third-party program could have any impact on another player or a PvP opponent is to ask:
If the answer to any of these questions is "yes"—or even "maybe"—then we strongly recommend that you do not use the program because to do so may place your Guild Wars or Guild Wars 2 account in jeopardy.
Please see this thread on the API Forum (in English) for information on how we provide support for the development of apps for Guild Wars 2.
Guild Wars 2 players are permitted to use macros as long as the macros are programmed with a one-to-one function protocol. This means the following:
You must be actively playing on each account.
As stated above, you may not program your keyboard to perform functions on more than one account at a time. For example, if you press W on your keyboard to move forward, a single character on a single account should move forward. The keystroke or mouse click should not perform functions on more than one account.
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