Ravel.5701 Posted April 6, 2018 Share Posted April 6, 2018 Is there a way to change the associated email address, that functions as the account name?Ignore me - found my answer Link to comment Share on other sites More sharing options...
Danikat.8537 Posted April 6, 2018 Share Posted April 6, 2018 Can you tell us what the solution was? I know it can be done but I have no idea how and I feel like it would be a good thing to know.Also just in case anyone with the same problem searches the forum for answers. It really frustrates me when I'm searching for something (usually how to fix my PC) and I find a topic where someone's posted about the exact same issue but the only answer given is that they fixed it, not how. Link to comment Share on other sites More sharing options...
Ravel.5701 Posted April 6, 2018 Author Share Posted April 6, 2018 I found out you have to open a ticket about it and that they will change it for us.I was using an old spam email that has not been in use for years and really need my actual email for this. Link to comment Share on other sites More sharing options...
Curunen.8729 Posted April 6, 2018 Share Posted April 6, 2018 Yeah I did this a couple of years back - opened a ticket and support was very helpful in changing my email. Link to comment Share on other sites More sharing options...
Loosmaster.8263 Posted April 6, 2018 Share Posted April 6, 2018 They do as said with the ticket process and there's some authentication info you need to provide before they do.Edit: I think the only thing they won't change is your account name. There may be circumstances they may make you change it if it violates policy. Link to comment Share on other sites More sharing options...
Danikat.8537 Posted April 6, 2018 Share Posted April 6, 2018 @Loosmaster.8263 said:They do as said with the ticket process and there's some authentication info you need to provide before they do.Edit: I think the only thing they won't change is your account name. There may be circumstances they may make you change it if it violates policy.I only know of 2 cases where someone's account name has been changed. One was the persons full real name (and a fairly unusual one as well, so they were easy to identify) and one was something inappropriate where Anet forced the change.I think you have to have a very good reason for them to change it. Link to comment Share on other sites More sharing options...
Ravel.5701 Posted April 6, 2018 Author Share Posted April 6, 2018 Would be fairly confusing if people started changing account names all the time. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.