Bought the game on Monday and have not had a single issue until I started going through HoT story mode this evening. At the end of every single story mission it disconnects me and continues to do so. There will be that one time out of 6-10+ tries that it will won't disconnect but it's getting beyond a joke now.
I noticed that there's a lot of people in the same situation as me and have been for months now. The "fix" that tech support posted is not working at all.
Is AreaNet looking into this or do they have any updates as I'm not the most tech savvy so I would need a dummy's guide to try other fixes (I've done basic stuff like changing graphics, rebooting my router etc but nothings worked). I feel that this a bit ridiculous just to play the story mode of a game, I'm also not impressed that this is happening after I've just forked out nearly £90. If I cannot get this to work then I hope a refund will be given.
My computer specs re as follows (Windows 10);
Device Name : DESKTOP-NII5JIC
Processor: Inter(R) Core(TM) i5-7400 CPU @ 3.00GHz 3.00
Installed RAM: 8.00 GB
Graphic Card : NVIDIA GeForce GTX 1050 Ti 4GB