JunPachi.2904 Posted April 16, 2018 Share Posted April 16, 2018 Recently posted a ticket and didn't receive a reply or any notice that its being viewed or handled. My Authenticator I need reset or removed so I can make a new 1 due to me forgetting my old one from last year. Please view my ticket and or atleast give me some kind of feedback. My ticket number is Ticket #6873401 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 17, 2018 Share Posted April 17, 2018 You can read the Sticky about not getting emails (never mind, seems that has been removed), or log into your (Support) account to view any action(s).You can update your ticket to inquire about progress.You can make sure the your email provider is not blocking emails, and add all ArenaNet and guildwars2.com addresses to the whitelist.Good luck. Link to comment Share on other sites More sharing options...
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