Is the game broken atm?

My internet is fine as i can play other game.Error:The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.When trying to log in

Your firewall or other settings may have decided to stop allowing GW2 to connect. It has happened from time to time to me over the last 8 to 10 yrs I have played GW and GW2. You may need to go into the settings on the computer/router/firewall and tell it that the program is allowed ..... again.

I have had the same issue for the last day and a bit. Playing fine one day, then poof, the 42 error. Nothing changed, everything checks out on my firewall etc.

@"Royal Poop.4593" said:Is the game broken atm?No, plays fine for the vast majority of others.

My internet is fine as i can play other game.Error:The game client is unable to gain access to the log-in server at this time. This is most commonly caused by firewall or router settings, security applications, or connecting through a campus network. For additional support, please visit http://support.guildwars2.com.

Unfortunately, that's an error message that can pop up for all sorts of reasons. It can help to restart the computer & your router, although not always.

Start with an easy test: check to see if you can reach the servers from where GW2 is hosted:

http://www.cloudping.info/(US-East/Virginia for NA players, Europe/Frankfurt for EU)

If that seems okay, then use pingplotter (or similar software) to see if there's some other reason why you can't connect:

https://www.pingplotter.com/fix-your-network has a good guide for identifying where the problem is. Post screenshots here if you need help.

Thanks for the info. I can access all the AWS sites with minimal ping. However, I have no idea what to put into the pingplotter to get a result. I tried cligate.101.NCPlatform.net (I have no idea if that's correct) and all there was a huge red block. (Which clearly isn't.)

What address should I put into pingplotter? Cheers

@Linebreaker.7904 said:Thanks for the info. I can access all the AWS sites with minimal ping. However, I have no idea what to put into the pingplotter to get a result. I tried cligate.101.NCPlatform.net (I have no idea if that's correct) and all there was a huge red block. (Which clearly isn't.)

What address should I put into pingplotter? Cheers

Get into the game, and wait until you experience the issue. Enter the /ip command in chat, and that'll give you the address of the server.