Thanks for the support!

I know they are really busy, because it's taking quite a while to get responses, but I appreciate that support is still doing a great job when they do get to tickets. They resolved an issue I had where I overwrote a glyph with another glyph.Note to newbies: You can remove a glyph from a permanent harvesting tools, and you can add glyphs. Do not try and swap them out by just adding a glyph to a tool that already has a glyph.
Not sure if it's a bug or intended, but doing this will delete the existing glyph, similar to how you can overwrite a rune or sigil. Support was kind enough to give me the lost glyph back, but also made it clear that it was a one time thing, and that I should avoid taking that action in the future.

I'm pretty sure that we get a warning that the current glyph will be destroyed.On the other hand, I understand that from overwriting all those BS runes and sigils, we are somewhat less attentive to those warnings :#

@Plautze.6290 said:I'm pretty sure that we get a warning that the current glyph will be destroyed.On the other hand, I understand that from overwriting all those BS runes and sigils, we are somewhat less attentive to those warnings :#

That is possible, but while there was a window that popped up, the text appeared due to the new glyph being recently purchased off the TP. Could be that I skipped it because soul binding something always triggers a window.

Lesson learned there.

they could change into a slot system instead of what we now have, one where we can swap instead of overwrite.

@sorudo.9054 said:they could change into a slot system instead of what we now have, one where we can swap instead of overwrite.

That would prevent OPs events from happening again. And save ANet's CS some work...You hear that, ANet?!