Is it too much manpower to send someone to the official forum to post an update?
Sometime, this is not related to the internal servers. Some people are actually still playing from west internet providers. Something in East coast datacenter went kapu.
I back the OP on this one. It is ridiculous to have to check Reddit to see if ANet knows about their game not allowing folks to log in,
And if they had posted on their twitter or facebook, would you be saying the same? There are many channels available to them and they're free to choose which one that they want.
They said on Reddit they are working on it. Why they are active on Reddit and not their official forums is a mystery still.
When you make your multimillion dollar, multinational game and game company, you can let us know.
If we want ANet to step up their game, then we must step up ours.