Unable to purchase gems [Merged] - Page 6 — Guild Wars 2 Forums

Unable to purchase gems [Merged]



  • Ringlin.1863Ringlin.1863 Member ✭✭✭
    edited February 8, 2020

    I had the same problem today, promptly resolved by Customer Service after I posted a ticket.

    As I understand it, Gem Purchases are the lifeblood of GW2: they pay to keep the game going. While CS resolved my issue, it's worth fixing the problem for any player. Maybe consider Huzbub's suggestion?

    @Huzbub.2491 said:
    Give us an online web option to purchase Gems.

  • Having this issue today as well. I'm doubtful that it will get resolved by the time the mistlock sanctuary passkey gets off the store page. Really a shame..