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Constantly crashing/BSOD since PoF came out


nykur.2154

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Been playing the game for the past several weeks (and on and off since launch) and never once had a problem with the game crashing, now I believe I have passed 10 crashes since PoF released, and that includes two BSOD hard crashes to my computer.

I've tried repairing the game, I reinstalled the game completely, I ran memtest86 to no errors, I did /sfc scannow, chkdsk. I completely updated all of my drivers. I then even reformatted my drive and completely reinstalled windows.

I thought that had solved it but I just crashed 3x in the Silverwastes a few minutes ago, the 3rd crash giving my computer a BSOD.

Specs:

Intel i7-4790k32 GB DDR3 RAMNVidia Geforce GTX 980ASUS Maximus Hero VII motherboardCorsair H100i GTX coolerANTEC 850w power supplyRYOS MK KeyboardLogitech G400s mouseASUS VG248QE monitorApple Cinema Display

Here is the latest crash.dmp

Exception: c0000005
Memory at address 00000228`4dafc620 could not be readApp: Gw2-64.exePid: 43400Cmdline:BaseAddr: 00007FF734EB0000ProgramId: 101Build: 82519When: 2017-09-26T15:50:57Z 2017-09-26T08:50:57-07:00Uptime: 0 days 0:00:38Flags: 0

--> System <--Name: DESKTOP-4H97C1JIpAddr: 10.0.0.249Processors: 8 [GenuineIntel:6:12:3]OSVersion: Windows 10.0 (64 bit)

--> System Memory <--Physical: 26439MB/32710MB 80%Paged: 31113MB/37830MB 82%Virtual: 134215464MB/134217727MB 3%Load: 19%CommitTotal: 6716MBCommitLimit: 37830MBCommitPeak: 21599MBSystemCache: 3006MBHandleCount: 57065ProcessCount: 137ThreadCount: 1890

--> Process Memory <--Private: 1970MBing a propID that doesn't exist propId='1858682328212079136'

--> DirectX Device Info <--VendorId = 0x10deDeviceId = 0x13c0Version = 22.21.0013.8569Description = NVIDIA GeForce GTX 980Compat = 0x00100000VidMem = 0 MB

BSOD #1 (pre-reformat) - https://i.imgur.com/iAYj9hj.pngBSOD #2 (post-reformat) - https://i.imgur.com/UbN3Z6c.png

Please help. I am at my wit's end here, and this is the only game that crashes my computer (I also play WoW, CEMU, Dolphin and Overwatch fairly regularly, no problems at all with any of those.) Clearly something in Gw2 is pissing my system off, and I'm this close to quitting.

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It looks like a driver problem. I also have a GTX980, but an older driver, 22.21.13.8189.

Eventually you could try reinstalling the driver from NVidia.

When it comes very bad, the memory of your GPU could be damaged and once it fills enough when running Guild Wars, it crashes. You could try that with running a GPU benchmark like FurMark.

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@Nokomis.5076 said:It looks like a driver problem. I also have a GTX980, but an older driver, 22.21.13.8189.

Eventually you could try reinstalling the driver from NVidia.

When it comes very bad, the memory of your GPU could be damaged and once it fills enough when running Guild Wars, it crashes. You could try that with running a GPU benchmark like FurMark.

I just reformatted so I installed the latest driver by default from geforce experience. I'll try rolling back to an older driver, I hadn't tried that yet.

I'll run a GPU test also, I have a copy of 3DMark I can test. It's only this game that has crashed my system at all so far, so I dunno if GW2 is super GPU intensive compared to something like WoW, Overwatch, Dolphin, etc. If it's super stressful on the card I can see that being the issue as well, but it's weird that I'm only getting these problems, and constantly, in this specific game.

Thanks for the reply.

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it's depending on your setup, for most it will be the cpu as limiting factor. But if the cpu is fast enough compared to gpu, the gpu will be. Anyway gw2 will push all of your system until it finds a bottleneck, for alot of systems gw2 is one of the best burning tests.Things you can try :

  • limit framerate
  • limit clock of gpu
  • ...but the best thing you can do is measure when you play (temp, voltage,.....) A BSOD is mostly caused by to high temp or insufficient power, which in first instancewill generate mem problems.
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@RedZebra.2345 said:it's depending on your setup, for most it will be the cpu as limiting factor. But if the cpu is fast enough compared to gpu, the gpu will be. Anyway gw2 will push all of your system until it finds a bottleneck, for alot of systems gw2 is one of the best burning tests.Things you can try :

  • limit framerate
  • limit clock of gpu
  • ...but the best thing you can do is measure when you play (temp, voltage,.....) A BSOD is mostly caused by to high temp or insufficient power, which in first instancewill generate mem problems.

Thanks for the reply. I've followed your suggestion and lowered my GPU clock and capped fps at 60. I have been keeping openhwmonitor on while playing and haven't noticed anything weird, but hopefully the underclocking + old drivers from the other reply will make a difference. I've been on for about 90 minutes and so far so good, however I won't say this is "safe" yet because it seems to happen sporadically, but in bursts.

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Just had the game crash while I was picking berries in Bitterfrost. I'm running underclocked, capped FPS at 60, etc.

Also had openhwmonitor on and my temps never exceeded 55c on my GPU or CPU.

Seems like this is happening more in the morning/early afternoon. Is it possible this is a server-side issue that is causing my game to crash? It doesn't seem to happen in the evening.

Crash.dmp, for whatever its worth..

Exception: c0000005
Memory at address 000001dd`4d393080 could not be readApp: Gw2-64.exePid: 5952Cmdline:BaseAddr: 00007FF7C81C0000ProgramId: 101Build: 82548When: 2017-09-27T16:36:54Z 2017-09-27T09:36:54-07:00Uptime: 0 days 0:09:52Flags: 0

--> System <--Name: DESKTOP-4H97C1JIpAddr: 10.0.0.249Processors: 8 [GenuineIntel:6:12:3]OSVersion: Windows 10.0 (64 bit)

--> System Memory <--Physical: 26236MB/32710MB 80%Paged: 31300MB/37830MB 82%Virtual: 134214656MB/134217727MB 3%Load: 19%CommitTotal: 6529MBCommitLimit: 37830MBCommitPeak: 10704MBSystemCache: 5273MBHandleCount: 53551ProcessCount: 131ThreadCount: 1618

--> Process Memory <--Private: 2365MB

Model '0x0063e4': Failed to resolve AimIK bone indices.

--> DirectX Device Info <--VendorId = 0x10deDeviceId = 0x13c0Version = 22.21.0013.8205Description = NVIDIA GeForce GTX 980Compat = 0x00100000VidMem = 0 MB

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It looks like a bad memory stick to me OR a software conflict with GW2. Both crashes you posted have close memory addresses:

Memory at address 00000228 4dafc620 could not be readMemory at address 000001dd 4d393080 could not be read

Those addresses are around the 1.3 Gigabyte mark. One thing you can try is removing and re-seating your RAM sticks or even switching them around.

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